"Clarify:
Understanding of wallets an UPI
What is failure rate here? - transaction failed
Is it real time failure or successful on front end but failed in backend - assuming it is front end, real time failure.
Have other related products/features experienced the same change?
Diagnose (impact, significance)
Failure rate = assuming it is significantly increasing
Impact = customer lifetime value, # of bookings, Avg order value and satisfaction too.
Users & value
Seller = Revenue
"
Apurv W. - "Clarify:
Understanding of wallets an UPI
What is failure rate here? - transaction failed
Is it real time failure or successful on front end but failed in backend - assuming it is front end, real time failure.
Have other related products/features experienced the same change?
Diagnose (impact, significance)
Failure rate = assuming it is significantly increasing
Impact = customer lifetime value, # of bookings, Avg order value and satisfaction too.
Users & value
Seller = Revenue
"See full answer
"In 2019, I was given a very important problem to solve. In a team of 3 we had to build a mobility assist device. The customer segment we would go for was something we could decide. The project was very close to me as I had lost someone I loved because of cancer and I saw how reduced mobility was a huge pain point in not being able to do physical activities. My team could only think of elderly people as the main target market.
As the Head of Product what I did was:
1) I helped them dive even d"
Soumya S. - "In 2019, I was given a very important problem to solve. In a team of 3 we had to build a mobility assist device. The customer segment we would go for was something we could decide. The project was very close to me as I had lost someone I loved because of cancer and I saw how reduced mobility was a huge pain point in not being able to do physical activities. My team could only think of elderly people as the main target market.
As the Head of Product what I did was:
1) I helped them dive even d"See full answer
"Some clarification questions
On a very top layer these are the building blocks of the Quick Commerce companies. Let me know if you wanna deep dive in any specific.
Users - browses the catalogue and selects the items that they wanna buy.
Dark Store - This is where the catalogue is stored i.e. the items to be ordered. Imagine this to be a huge super store but only the delivery executives are allowed to shop in their. There are multiple of these dark stores, when you enter your address you get"
Ekta M. - "Some clarification questions
On a very top layer these are the building blocks of the Quick Commerce companies. Let me know if you wanna deep dive in any specific.
Users - browses the catalogue and selects the items that they wanna buy.
Dark Store - This is where the catalogue is stored i.e. the items to be ordered. Imagine this to be a huge super store but only the delivery executives are allowed to shop in their. There are multiple of these dark stores, when you enter your address you get"See full answer
"
Why do we want to increase the price?
How much do we need to increase? Is it tied to some kind of revenue target?
What is the region in which price needs to be increased? - Say India
Who are the major players in that region who offer similar services and how are they priced?
Will the users switch to those competitors? What is our unique proposition for retention?
Do we have any leverage against them which will stop the users from churning?
Any change in pricing or anything major like terms an"
Ekta M. - "
Why do we want to increase the price?
How much do we need to increase? Is it tied to some kind of revenue target?
What is the region in which price needs to be increased? - Say India
Who are the major players in that region who offer similar services and how are they priced?
Will the users switch to those competitors? What is our unique proposition for retention?
Do we have any leverage against them which will stop the users from churning?
Any change in pricing or anything major like terms an"See full answer
"My Favorite Product is Grammarly unlike Microsoft spell checker, it helps correct the mistakes as I compose my sentences. It follows rules, patterns, machine learning, deep learning, and natural language processing (NLP) to improve users’ writing skills and improve their confidence in writing skills.
I would evaluate this product by the following design principles.
Usefulness
Understandability
Innovative
It’s honest
I can expand this criterion and explain how I evaluate prod"
Dev S. - "My Favorite Product is Grammarly unlike Microsoft spell checker, it helps correct the mistakes as I compose my sentences. It follows rules, patterns, machine learning, deep learning, and natural language processing (NLP) to improve users’ writing skills and improve their confidence in writing skills.
I would evaluate this product by the following design principles.
Usefulness
Understandability
Innovative
It’s honest
I can expand this criterion and explain how I evaluate prod"See full answer
Product Manager
Behavioral
🧠Want an expert answer to a question? Saving questions lets us know what content to make next.
"· Scoping the problem:
· What kind of aeroplane - wide / narrow body, single/double deck. Assume normal domestic US plane with about 150 seating capacity
Will the plane be empty(no passengers or luggage) - assume yes
Will we only fill the cockpit, passenger area and cargo hold or do we need to consider wings, engines, etc - assume no
We will consider the theoretical limit and ignore any inefficiencies in arranging the balls
Breaking the problem down:
Considering the interior o"
Sid S. - "· Scoping the problem:
· What kind of aeroplane - wide / narrow body, single/double deck. Assume normal domestic US plane with about 150 seating capacity
Will the plane be empty(no passengers or luggage) - assume yes
Will we only fill the cockpit, passenger area and cargo hold or do we need to consider wings, engines, etc - assume no
We will consider the theoretical limit and ignore any inefficiencies in arranging the balls
Breaking the problem down:
Considering the interior o"See full answer
"I was the PM of a beta product which started to be utilized by a range of users. Although I maintained and communicated a road map that outlined upcoming features at a high level, it wasn't very clear to the users whether certain features were going to be improved, certain low level features were going to be added, or whether these were on our radar at all. We don't have a large team to support call desk or a marketing team. I was having multiple, one of conversations with different users and c"
rocketscientist - "I was the PM of a beta product which started to be utilized by a range of users. Although I maintained and communicated a road map that outlined upcoming features at a high level, it wasn't very clear to the users whether certain features were going to be improved, certain low level features were going to be added, or whether these were on our radar at all. We don't have a large team to support call desk or a marketing team. I was having multiple, one of conversations with different users and c"See full answer
"Clarifying Questions
Who are we? Traditional elevator company or a new age tech startup
Assumption: New age tech based elevator company
Any constraints: Budget, etc. Assumption: No
What kind of a skyscraper building:
Assumption: Commercial. Includes office spaces as well as others
Any particular goal with respect to building this elevator? Design best in class elevator providing the best user experience for passengers
User needs - Users have the following needs when"
Shasleen I. - "Clarifying Questions
Who are we? Traditional elevator company or a new age tech startup
Assumption: New age tech based elevator company
Any constraints: Budget, etc. Assumption: No
What kind of a skyscraper building:
Assumption: Commercial. Includes office spaces as well as others
Any particular goal with respect to building this elevator? Design best in class elevator providing the best user experience for passengers
User needs - Users have the following needs when"See full answer
"let's say I'm working on a social media platform and considering implementing a new feature: "Reactions" to posts, similar to Facebook's reactions (like, love, haha, wow, sad, angry). Here's how I would conduct an A/B test for this feature:
Define goals and Identify the feature: Goal is to increase user engagement and provide more nuanced ways for users to express their reactions to posts.The feature I want to test is the introduction of "Reactions" buttons alongside the traditional "Lik"
Ankita S. - "let's say I'm working on a social media platform and considering implementing a new feature: "Reactions" to posts, similar to Facebook's reactions (like, love, haha, wow, sad, angry). Here's how I would conduct an A/B test for this feature:
Define goals and Identify the feature: Goal is to increase user engagement and provide more nuanced ways for users to express their reactions to posts.The feature I want to test is the introduction of "Reactions" buttons alongside the traditional "Lik"See full answer
"Great. I'm going to get started by asking clarification questions for (1) understanding of the gap by assessing current product features for bookings via platform?, (2) brainstorming possible solutions, (3) how to implement solutions, and (4) suggesting metrics to validate solutions towards an increase of bookings
Clarification questions & Assumptions:
What is customer segment (family/ group/ individual)? In which market? (individual & US market)
Should I specifically focus on one of use ca"
Anna H. - "Great. I'm going to get started by asking clarification questions for (1) understanding of the gap by assessing current product features for bookings via platform?, (2) brainstorming possible solutions, (3) how to implement solutions, and (4) suggesting metrics to validate solutions towards an increase of bookings
Clarification questions & Assumptions:
What is customer segment (family/ group/ individual)? In which market? (individual & US market)
Should I specifically focus on one of use ca"See full answer
"Clarifying questions:
Can we pick any business product across CapOne spectrum? any preference? - Assume pick any
Are there any specific geographies you'd like to focus on?
Are there any specific customer segments you'd like to focus on?
Are you able to provide any information on the market/competitive analysis? Or I can just make reasonable assumptions along the way.
Confirming we care about revenue? not profit per customer?
Lay out the framework:
I'd like to focus on the followi"
R K. - "Clarifying questions:
Can we pick any business product across CapOne spectrum? any preference? - Assume pick any
Are there any specific geographies you'd like to focus on?
Are there any specific customer segments you'd like to focus on?
Are you able to provide any information on the market/competitive analysis? Or I can just make reasonable assumptions along the way.
Confirming we care about revenue? not profit per customer?
Lay out the framework:
I'd like to focus on the followi"See full answer
"Assumptions and Clarification!
What kind of blind person are we talking about ? Are they partially blind? Color Blind? Can Detect Light ? Can See blurry Images?
Is the Blind person an adult, elderly or a teenager?
Do they have any additional disabilities?
Where will this Iron be used? At home? or perhaps one for travel?
Do we have any limitation of resources?
Assumptions-
We are talking about a Complete Blind person who cannot see anything at all i.e Zero ability to se"
Prabhav G. - "Assumptions and Clarification!
What kind of blind person are we talking about ? Are they partially blind? Color Blind? Can Detect Light ? Can See blurry Images?
Is the Blind person an adult, elderly or a teenager?
Do they have any additional disabilities?
Where will this Iron be used? At home? or perhaps one for travel?
Do we have any limitation of resources?
Assumptions-
We are talking about a Complete Blind person who cannot see anything at all i.e Zero ability to se"See full answer
"When the COVID influx started to flow through hospitals, there were a lot of questions and no time to find solutions. So we set up a command center to manage the flow of issues, triaged them appropriately, and mobilized teams to find quick resolutions. We had to escalate quickly and effectively to find quick resolutions. The team had to rotate the leadership of the command center to avoid burnout due to working round the clock and in unconventional ways to manage the workload. For example, we ha"
Manish G. - "When the COVID influx started to flow through hospitals, there were a lot of questions and no time to find solutions. So we set up a command center to manage the flow of issues, triaged them appropriately, and mobilized teams to find quick resolutions. We had to escalate quickly and effectively to find quick resolutions. The team had to rotate the leadership of the command center to avoid burnout due to working round the clock and in unconventional ways to manage the workload. For example, we ha"See full answer
"Clarifying question: how does Uber know that this is happening and has there already been research as to why drivers are doing this?
Approach:
Understand the problem and how big of a problem is it? Is it a big enough problem to address given other competing priorities?
Given the why's both for drivers and riders, ideate solutions to both drivers and riders
Prioritize solutions
Measure of success
Summary
Propose the approach above and solicit feedback from interviewer, incorporat"
Anonymous Sparrow - "Clarifying question: how does Uber know that this is happening and has there already been research as to why drivers are doing this?
Approach:
Understand the problem and how big of a problem is it? Is it a big enough problem to address given other competing priorities?
Given the why's both for drivers and riders, ideate solutions to both drivers and riders
Prioritize solutions
Measure of success
Summary
Propose the approach above and solicit feedback from interviewer, incorporat"See full answer
"Understand Wikipedia
Wikipedia is an online encyclopedia that gives everyone access to unbiased and accurate knowledge and information.
Current products:
Website - people use Wikipedia to search and pull up articles written around a specific topic
Integration with other products such as browsers and kindles - people highlight a word/subject and they can pull up the relevant wikipedia if it's available.
Business model: It's a non-profit organization t"
SweetTaco - "Understand Wikipedia
Wikipedia is an online encyclopedia that gives everyone access to unbiased and accurate knowledge and information.
Current products:
Website - people use Wikipedia to search and pull up articles written around a specific topic
Integration with other products such as browsers and kindles - people highlight a word/subject and they can pull up the relevant wikipedia if it's available.
Business model: It's a non-profit organization t"See full answer
"Clarification:
Why South Korea and why Google has expanded their yet. I know there are some government security concerns which have bene in place but how is this integration going to expand
Is this something like Google Maps itself or is it tailored to particular needs or region
Google Mission & Why we want to expand?
Google mission is to organize world's information and make it universally available. The Google Map in South Korea aligns with this as it will help people navigate through t"
Charmi S. - "Clarification:
Why South Korea and why Google has expanded their yet. I know there are some government security concerns which have bene in place but how is this integration going to expand
Is this something like Google Maps itself or is it tailored to particular needs or region
Google Mission & Why we want to expand?
Google mission is to organize world's information and make it universally available. The Google Map in South Korea aligns with this as it will help people navigate through t"See full answer