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How would you determine if your client should opt for a REST API?

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Our client is a large multinational that sells fast-moving consumer goods (FMCG) products, such as non-perishable snacks in the US market via a B2B (business-to-business) model. For example, retail chains stock the client’s products directly on their shelves. All external communication with retailers and internal communication with IT systems uses SOAP APIs designed in the 2000s.

With the changes effected by COVID-19, the client wants to start selling B2C too - selling directly to consumers through their own website.

The client wants to create a website and effectively expose their IT systems to handle B2C sales. At a later stage, the client also wants to roll out mobile apps for consumers.

Should the client opt for REST APIs?

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