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Tell me about a time when you used customer feedback to drive innovation.

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Tell me about a time you used customer feedback to drive innovation. What was the situation and what action did you take?

Interview experiences

2 shared
Amazon · 8 months ago
"I interviewed for an internal Senior Product Manager L6 role. After my resume got screened in, I had a hiring manager phone screen and then four LP-based rounds spread across about two and a half weeks. There were no dedicated technical rounds, although the hiring manager did ask about my technical skills and domain understanding in the first call. All of my interviewers were seasoned L6 product managers, manager PMs, or L7+ leaders, and the whole process felt heavily centered on Amazon leadership principles and the internal question bank. It was honestly a fun experience, but the bar felt different from other places and the probing was very Amazon-specific."
Product Manager · Senior / L5
OpenAI · a year ago
"The process was recruiter screen, a 30-minute hiring manager call, a take-home on designing a free trial for ChatGPT Team, and then a four-round onsite. The unusual part was that they gave me the onsite behavioral questions ahead of time, which made me think the loop would be easier, but in reality the whole thing was extremely rigorous because almost all of the real evaluation happened in the follow-ups. I felt like every interviewer had very low tolerance for hand-wavy answers and wanted to see exactly how I thought, how I got alignment, and whether I had owned meaningful business outcomes end to end. I did not get the offer, and my big takeaway was that the literal job description matched my background pretty well, but the bar felt closer to a senior leader or GM-style operator willing to work as an IC."
Growth Marketing Manager

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