How do you normally do discovery on customer problems?

"I interviewed for a Senior Product Manager role where both L5 and L6 openings were in play. The process was pretty simple structurally: one 30-minute screening call, then a final loop of five separate one-hour interviews that I could schedule on different days. From what I saw, the whole thing was heavily behavioral and really centered on Amazon's leadership principles, even when the interviewers didn't say the principle out loud. The questions were pretty open-ended, so a big part of the challenge was recognizing what they were actually testing and tailoring my story to that. What stood out to me was how standardized the process felt around principles rather than product cases or execution exercises."