Airbnb Behavioral Interview Questions

Hans - "Situation: Was given negative feedback about an aspect of my communications. The person said it made them worried because of the brevity and the format of some messages. (Their worry was that a longer negative message was coming) Task(s): Reflected on feedback about my communication style. Acknowledged the point. Assumed best intentions on the part of the person giving the feedback Saw things from the other person's point of view Action(s): In private - Apologised to the person wh"See full answer

Ross B. - "I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user. To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolution"See full answer

BePostive - "Each team member is different, understand their needs, strengths, weakness areas. Motivate accordingly. Frequent 1:1 and help in their career growth. According to me micromanagement never wins, so don't even try it. Inform team high level picture in case if some work is not challenging."See full answer

Catherine I. - "I always ask to clarify if this is a brand new team. If so, then I focus on bringing in people with strong technical aptitudes(since I'm hiring for software engineering), but also team members that have experience mentoring and good communication is a must. I look for people who have leadership qualities. I emphasize that building a brand new team isn't something I can do on my own, so the initial hires of that team are very important to help me expand it."See full answer

Raunak K. - "Colleague moved to a different role, so I decided to fill in and did outshine in showing results within the group."See full answer

gdecuri - "I suggest a 4 step process: Ensure your recruitment process and company's branding are inclusive. This means using inclusive language in your job postings, avoiding gender stereotypes, and making sure your company's website and social media presence are welcoming to people from all backgrounds. Partner with nonprofit and cultural organizations to reach a more diverse pool of candidates. Many organizations can help you connect with candidates from underrepresented groups. These org"See full answer

Exponent - "You should be able to identify this as a Strategy Question, which asks you to justify high-level business decisions and strategy. Here are some ideas for risks to Airbnb: Regulation > I believe the biggest risk to Airbnb is regulation, both from local and foreign governments. Already, Airbnb is subject to onerous laws in foreign countries. For example, homes in London can only be booked for a total of 90 days in London, and in Japan hosts must apply and register their listing with the gov"See full answer

Diamonde H. - "I'm assuming we're negotiating because we want the vendor to do something unique for us that's possible but they've never done it before or that they do often but we want some sort of preferential treatment or pricing deal. I'm also assuming we're not desperate and have the upper hand. Pre-Call with vendors Define our ideal state Define our BATNA Vet and speak to at least 3-5 vendors (depending on market concentration) Objectively know what is possible within industry and with the vendo"See full answer

Abdurhman M. - "One of the biggest work challenges I've overcome happened at my last job. Two team members were let go and I was left with the workload of three people. I fell behind and knew I couldn't keep up in the long term, so I asked my manager for help."See full answer