Are you the type of person that enjoys thinking about ways to improve revenue, enhance results, or create strategies to improve a business' workflow?
A career in business operations and strategy might be for you.
BizOps is a cross-industry job that is increasingly more common within companies that are looking for ways to optimize processes for success.
Learn more about How BizOps Can Accelerate Your Career.
Someone who has a career as a strategy and bizops professional is considered a generalist. The skills and responsibilities with this job are not necessarily industry-specific.
Bizops acts as a partner between cross-functional teams in an organization to both ask and answer questions about the way a business functions.
But that doesn’t mean that business operations is about unspecialized skills or knowledge.
Learning on the job about the specific industry or niche is common for Bizops and strategy roles. It is common for someone in this career to switch industries at a high level, since the skills are transferrable between many areas of business.
So what do strategy and biz op professionals do?
A professional in the BizOps and Strategy field needs a combination of hard and soft skills to be prepared for challenges.
Hard skills are proficiencies, abilities or certifications that are learned or earned through work in the professional world. They are many times job- or industry-specific.
A degree or certification is considered a hard skill. The ability to use programming languages and understand the principles of a business function are also hard skills.
Soft skills, on the other hand, are the abilities and competencies that a worker takes with them to all jobs. They are the skills that make them good at their job regardless of the industry.
Soft skills define how well you do your job and work with others. Many Bizops soft skills are learned through experience on the job just like hard skills may be.
The soft skills needed for a BizOps and Strategy position are really what makes an excellent professional in this field. Since this position may be in any industry or field, strong soft skills are critical for a BizOps professional.
BizOps jobs are in high demand across many industries, especially tech.
Acting as the right hand of the top decision-makers in the company is a critical position for any company.
And a BizOps will have an objective, big-picture mentality that will assist leadership in seeing problem areas. They can think through solutions or improvements to the business without being partial to one department, person, or product.
Another reason why BizOps is a good career is that professionals in this job are able to see projects all the way through to completion.
Consultants are commonly used to identify problem areas and suggest solutions or improvements.
But the BizOps professional works for the actual company, unlike the consultant. They are going to be able to support the company throughout transitions or changes that are implemented.
The BizOps job is one that is visionary but also practical. The strategy and operations role is always balancing big picture ideas with the day-to-day.
This job will be putting out the little fires that inevitably come with changes or upgrades to the company, as well as continually working through strategies to avoid future problems and make the transition continue smoothly.
Many BizOps love the beginning-to-end work because it allows them to be intimately involved in different aspects of a business. They can pivot when adjustments to plans need to be made in the interest of the company as a whole.
Those who pursue a BizOps career can also anticipate working directly with the top leadership of a company and within industries.
People in this career have the benefit of learning all about an industry from its leaders as well as seeing how they think and plan.
A BizOps and Strategy professional will not only work directly with leadership and learn from them, but they will also be able to see how the highest levels of leadership think and strategize.
While this career focuses on being a strategist, a BizOps job will allow you to learn how the perspective of the C-Suite affects the decision-making process.
Working closely with and learning from leadership also provides the opportunity to help shape the company’s direction with strategic changes while you gain an unparalleled perspective into what drives business performance.
Being a BizOps professional also provides an opportunity to specialize at the highest level.
Someone in this career will be able to gain deep knowledge of different departments or business units within an industry, allowing them to move from BizOps roles into almost any other management or leadership job.
This career can be excellent preparation for stepping into leadership roles as well. This job requires most BizOps and Strategy professionals to work side-by-side with COOs, CFOs and other top leaders.
Another reason why BizOps is a great career is that every day, month and year will bring about new challenges and complexities to consider.
Those who love to problem-solve and are excellent at being flexible and agile in the workplace will thrive in this career.
A BizOps and Strategy professional will be constantly looking at problems, looking for ways to upgrade the corporate structure and seeking out strategies that will improve the bottom line of a company all while keeping the current state of the business in mind.
This means being agile and able to respond to the positive and negative effects of plans that are implemented and adjusting strategy when necessary.
For those wanting to pursue a BizOps and Strategy job, multiple pathways are available to land a job in this role.
Many BizOps roles are born out of management consulting for a company and having an established prior relationship.
Not only are many of the core soft and hard skills the same for consultants and BizOps professionals, but also many companies may decide that a consultant’s intimate knowledge of the company makes them a good fit for transitioning to a permanent position.
Without having to retrain the consultant on the inner workings of the business, a consultant can seamlessly integrate into the business. They'll use their current knowledge and experience in the industry.
One of the keys to making the transition from management consulting is to clearly illustrate the ability to follow through with proposed changes or improvements.
While this skill may not be visible as a consultant, having excellent relationships across all departments is a good way to show you can work with all levels of employees.
Showing agility within management consulting with the company can illustrate how your role as a BizOps might benefit the company structure and future as well.
Many of the core competencies of investment banking are similar to those needed in a BizOps and Strategy role at tech companies.
Investment bankers are notoriously well-trained in communication skills, analyzing data and Big-Picture thinking.
A strong work ethic is usually present in the field of investment banking, making this career a great training ground for future BizOps roles.
It's also likely that if you work in investment banking, you attended an MBA program. Your skills from an MBA program will transfer over to being able to think about business operations at a higher level.
Many times the culture of a startup is one of all hands on deck where each employee performs a variety of functions. As such, biz ops roles may be within reach if you've already worked at a startup.
Job responsibilities in a startup may have included such critical BizOps tasks as strong communication, analyzing data to drive decisions, collaborating with teams, problem-solving and cross-functionality.
Transitioning to a BizOps position on your career path can be an excellent option for someone with a startup background especially if a candidate can show how their work experience illustrated leadership, working with top decision-makers, or focused on problem-solving across business units.
Often a startup will also provide opportunities to learn about the visionary or big-picture thinking required of a BizOps role making it excellent practice for a career strategizing and planning for the future direction of a business.
The strengths of an effective BizOps team come from its diversity of professional experiences and varied backgrounds.
If a past role has allowed someone to demonstrate their ability to think critically, analyze raw data for big decisions, strategize on a small or large scale and effectively communicate across the corporate structure, then they may be a strong candidate for a BizOps position.
Many businesses prefer a BizOps team rather than hiring just one person, so creating a situation for collaboration between members with deep knowledge of different industries or departments is an asset.
This diversity will allow the strategic thinking and problem-solving to be more thorough and thought-out and each team member can bring their own specialized knowledge to the table.
Many BizOps roles can be very lucrative and compensation is a big reason why some choose to pursue BizOps careers. While acing your BizOps interview is a must, experience in the field is the biggest determiner of salary as a BizOps and Strategy professional.
A BizOps career has provided undeniable experience in critical areas of any business: problem-solving, data analysis, cross-functionality and strategizing financial, product, personnel or a host of other areas for the company.
Someone who comes from the BizOps and Strategy field will be a highly sought-after candidate for a variety of jobs.
Some potential transition opportunities may be:
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