Airbnb Product Manager Interview Questions

Review this list of 9 Airbnb product manager interview questions and answers verified by hiring managers and candidates.
  • Airbnb logoAsked at Airbnb 
    +18

    "I'd tell the interviewer that I'd start off with clarifying the question to make sure I understand it correctly (see 1 below). Then, I'd tell the interviewer my approach to make sure they know what to expect as I talk through. Approach would start with discussing the mission and connecting a north star metric (NSM) to the mission, then discuss key product metrics that are inputs towards NSM. If there's time at the end and if the interviewer wants to go down this path, we should also talk about t"

    Michelle D. - "I'd tell the interviewer that I'd start off with clarifying the question to make sure I understand it correctly (see 1 below). Then, I'd tell the interviewer my approach to make sure they know what to expect as I talk through. Approach would start with discussing the mission and connecting a north star metric (NSM) to the mission, then discuss key product metrics that are inputs towards NSM. If there's time at the end and if the interviewer wants to go down this path, we should also talk about t"See full answer

    Product Manager
    Analytical
  • Airbnb logoAsked at Airbnb 
    +2

    "Situation: Was given negative feedback about an aspect of my communications. The person said it made them worried because of the brevity and the format of some messages. (Their worry was that a longer negative message was coming) Task(s): Reflected on feedback about my communication style. Acknowledged the point. Assumed best intentions on the part of the person giving the feedback Saw things from the other person's point of view Action(s): In private - Apologised to the person wh"

    Hans - "Situation: Was given negative feedback about an aspect of my communications. The person said it made them worried because of the brevity and the format of some messages. (Their worry was that a longer negative message was coming) Task(s): Reflected on feedback about my communication style. Acknowledged the point. Assumed best intentions on the part of the person giving the feedback Saw things from the other person's point of view Action(s): In private - Apologised to the person wh"See full answer

    Product Manager
    Behavioral
    +2 more
  • Airbnb logoAsked at Airbnb 
    Video answer for 'As a PM at Airbnb, how would you increase bookings?'
    +16

    "Great. I'm going to get started by asking clarification questions for (1) understanding of the gap by assessing current product features for bookings via platform?, (2) brainstorming possible solutions, (3) how to implement solutions, and (4) suggesting metrics to validate solutions towards an increase of bookings Clarification questions & Assumptions: What is customer segment (family/ group/ individual)? In which market? (individual & US market) Should I specifically focus on one of use ca"

    Anna H. - "Great. I'm going to get started by asking clarification questions for (1) understanding of the gap by assessing current product features for bookings via platform?, (2) brainstorming possible solutions, (3) how to implement solutions, and (4) suggesting metrics to validate solutions towards an increase of bookings Clarification questions & Assumptions: What is customer segment (family/ group/ individual)? In which market? (individual & US market) Should I specifically focus on one of use ca"See full answer

    Product Manager
    Product Strategy
  • Airbnb logoAsked at Airbnb 

    "I suggest a 4 step process: Ensure your recruitment process and company's branding are inclusive. This means using inclusive language in your job postings, avoiding gender stereotypes, and making sure your company's website and social media presence are welcoming to people from all backgrounds. Partner with nonprofit and cultural organizations to reach a more diverse pool of candidates. Many organizations can help you connect with candidates from underrepresented groups. These org"

    gdecuri - "I suggest a 4 step process: Ensure your recruitment process and company's branding are inclusive. This means using inclusive language in your job postings, avoiding gender stereotypes, and making sure your company's website and social media presence are welcoming to people from all backgrounds. Partner with nonprofit and cultural organizations to reach a more diverse pool of candidates. Many organizations can help you connect with candidates from underrepresented groups. These org"See full answer

    Product Manager
    Behavioral
    +1 more
  • Airbnb logoAsked at Airbnb 

    "You should be able to identify this as a Strategy Question, which asks you to justify high-level business decisions and strategy. Here are some ideas for risks to Airbnb: Regulation > I believe the biggest risk to Airbnb is regulation, both from local and foreign governments. Already, Airbnb is subject to onerous laws in foreign countries. For example, homes in London can only be booked for a total of 90 days in London, and in Japan hosts must apply and register their listing with the gov"

    Exponent - "You should be able to identify this as a Strategy Question, which asks you to justify high-level business decisions and strategy. Here are some ideas for risks to Airbnb: Regulation > I believe the biggest risk to Airbnb is regulation, both from local and foreign governments. Already, Airbnb is subject to onerous laws in foreign countries. For example, homes in London can only be booked for a total of 90 days in London, and in Japan hosts must apply and register their listing with the gov"See full answer

    Product Manager
    Behavioral
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  • "This is a Measure Success question with a slight twist. The twist here is we need to consider a hypothetical product rather that one already built. This changes our formula slightly - specifically we may not be able to apply a UX flow to drive analysis since we're unsure of the implementation. Instead, we'll look at core behaviors that are indicative of success. Here's the modified formula: Ask clarifying questions State the goal of the feature **Apply a UX flow to drive a"

    Exponent - "This is a Measure Success question with a slight twist. The twist here is we need to consider a hypothetical product rather that one already built. This changes our formula slightly - specifically we may not be able to apply a UX flow to drive analysis since we're unsure of the implementation. Instead, we'll look at core behaviors that are indicative of success. Here's the modified formula: Ask clarifying questions State the goal of the feature **Apply a UX flow to drive a"See full answer

    Product Manager
  • Airbnb logoAsked at Airbnb 

    "This is posed as a tricky question at first, but we can actually approach this very similarly to a Favorite Product question. It's always good to start with identifying what type of problem you're tackling. The problem we need to tackle is essentially a variation on a Favorite Product Question: Choose a product and briefly explain what it is Who are the users? What are their pain points? How did competitors solve it in the past? **How does this product addr"

    Exponent - "This is posed as a tricky question at first, but we can actually approach this very similarly to a Favorite Product question. It's always good to start with identifying what type of problem you're tackling. The problem we need to tackle is essentially a variation on a Favorite Product Question: Choose a product and briefly explain what it is Who are the users? What are their pain points? How did competitors solve it in the past? **How does this product addr"See full answer

    Product Manager
  • Airbnb logoAsked at Airbnb 

    "You should be able to easily identify this as a Measure Success question. These kinds of questions are used to test your analytical skills, as well as your ability to track project progress post-launch. Recall the strategy for tackling them methodically and thoroughly: Ask clarifying questions State the goal of the feature / product Behavior Mapping / UX Flow Mapping Provide criteria to prioritize metrics Prioritize metrics Summarize Let's begin! "

    Exponent - "You should be able to easily identify this as a Measure Success question. These kinds of questions are used to test your analytical skills, as well as your ability to track project progress post-launch. Recall the strategy for tackling them methodically and thoroughly: Ask clarifying questions State the goal of the feature / product Behavior Mapping / UX Flow Mapping Provide criteria to prioritize metrics Prioritize metrics Summarize Let's begin! "See full answer

    Product Manager
    Analytical
  • Airbnb logoAsked at Airbnb 

    "This is a classic Strategy Question, which asks you to justify high-level business decisions and strategy. With many acquisition strategy questions, we can first look at core competencies and synergies before offering more complex reasoning. > WeWork had one of the most disastrous IPOs in recent history in 2019. Some reasons why it failed were:A flawed business model > Poor leadership > Poor space optimization > I'll go into detail about each. Feel free to let me know if you want me to dive"

    Exponent - "This is a classic Strategy Question, which asks you to justify high-level business decisions and strategy. With many acquisition strategy questions, we can first look at core competencies and synergies before offering more complex reasoning. > WeWork had one of the most disastrous IPOs in recent history in 2019. Some reasons why it failed were:A flawed business model > Poor leadership > Poor space optimization > I'll go into detail about each. Feel free to let me know if you want me to dive"See full answer

    Product Manager
    Product Strategy
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