Amazon Product Strategy Interview Questions

Hayatu H. - "Best practices for prioritizing customer service requests Prioritizing support requests is a key part of creating a customer journey optimized for maximum revenue. If you want to start using a ticket prioritization process that will boost both customer satisfaction and your bottom line, we've got nine proven best practices below: Respond to your most loyal customers first Tag repeat customers as high-priority tickets Automate simple requests wherever possible Mark tickets with urg"See full answer

Jonathan S. - "To clarify the question, we need to know What portion of “food” are we discussing? All groceries, cold ready-to-heat meals, meal kits, hot meals, or something else? Finding “something else” presents the opportunity to invent a new sector of the business that leverages Amazon’s unique strengths. That’s more likely to be a winner idea, from Amazon’s perspective and the interviewer’s opinion of you, than copying some other company’s existing approach. But it’s also possible the interviewer has a"See full answer

Anubhav A. - "Started at 1.48 Clarifying question: Are we interested in a particular lens for this problem? Looking back in history to understand what significant changes did fast internet made in the world: -> Fast Internet - More consumption -> Fast Internet - More Adoption -> Fast Internet - Cheap Internet Let's try to see what kind of things will change in each of these categories. Let me look at it from a lens of an end user (internet consumer uses the internet for work and maintaining their socia"See full answer

Priyanka C. - "Firstly need to check is this service really beneficial or not. And video service provide more realistic perspective about the product so keep it"See full answer

Exponent - "This is a Strategy Question, which asks you to justify high-level business decisions and strategy. There's no set formula, but we recommend proposing at least three different reasons to answer the question. Let's go over one possible solution: > Sure, there are three reasons why Amazon decided to start with books first. Creating niche > The first and most obvious reason is that Amazon wanted to create a niche market for their products at first. By creating a niche in the book space, Amazo"See full answer