Booking.com Product Manager Interview Questions

Prabhav G. - "Assumptions and Clarifications! 1 . What is the aim? increase monetization or to just provide easy accessible food for customers 2.What are the supposed items to be available in the vending machines? 3.How many Vending Machines per hotel if more than 1 Can we add different items in the machines or are they supposed to be similar? 4.Which company is looking to Design this machine?Is it google? Or some other company? 5.These machines should they be available to paying guests or visitors or bot"See full answer

Yazeed - "I began by defining Booking.com as a marketplace or a platform, matching between supply and demand, with a transaction in the middle (payment/booking process). This structure allows me to categorize potential cancellations into three main channels: demand, supply, and transaction. Cancellation Scenarios: a. Demand (Guests/Travelers): Change of Plans: Guests might change their travel plans. Found a Better Deal: They might find a better deal elsewhere. Errors in Booking: Accidental booking o"See full answer

Mudit B. - "Clarifying question Why? Does booking.com have data on demand for this new feature? Let's say no Does booking.com have any specific goal with this new feature? Improve revenue or Improve user experience ( provide flexibility in payments or expand user base dealing with crypto, etc.) Let's say targetting new users who want to deal with crypto (I don't know if this is to be approached as a product design question) I would approach the introduction of cryptocurrency as a new payment method i"See full answer

Anonymous Sparrow - "I would go look in the mirror and ask that person why the legal team is only flagging issues a week ahead of launch date. Did I not engage our legal team way in advance at the conception stage? Did I not follow up or collaborated with my program manager to follow up shortly with the legal team to check their progress of evaluating issues? If I did not do these things, it is on me. Let's assume I did do those things, but the legal team needed a lot of time to evaluate or get external opinion, th"See full answer

Kasturi K. - "What do you mean by smart lock. It is home locking system or digital locks Assuming it refers to home solutions that Google wants to get to build Customers Homeowners/ Rental Hotels Banks Vehicles Shops Each of the customer segments are good. Let’s investigate some of their characteristics Homeowners/ Rental – Huge Market as every urban house has a need. Hotels – Again the need is very high. Affordability is high. Low desirability to change existing set up. Banks – No"See full answer

Rishi P. - "Optimizing Booking.com to improve conversion rates involves a strategic and holistic approach that considers various aspects of the user experience, website functionality, and marketing. Here are several strategies that could be employed: \\User-Centric Design:\\ \\Mobile Optimization:\\ Ensure the website is fully optimized for mobile devices, given the increasing number of users booking on smartphones. \\Intuitive Navigation:\\ Streamline the booking process with a cl"See full answer

Shashank S. - "As a Product Manager, my goal is to design a Minimum Viable Product (MVP) that enhances the customer experience, increases engagement, and ultimately drives business growth. Here's a comprehensive plan to achieve this: Problem Statement: Our existing homepage, while functional, lacks a personalized touch, failing to adequately address the diverse needs and preferences of our customers. This results in a suboptimal user experience, leading to decreased customer satisfaction, reduced booking f"See full answer

Nirmmall K. - "I would recreate the issue from my side to land at the 404 error and check which page has issues with retrieving the information. Booking.com has a lot of features and workflows inside the product, so I would see how many users use this flow which gives back this error and try to get the metrics to know the criticality of the issue. I would talk to the engineering team to look into this and discuss to set a deadline for the fix based on the criticality. Since the sales team reported this iss"See full answer

Sid S. - "Clarifying questions: What are the needs of the user ? What kind of changes were made that is expected to sync? Can you describe the calendar app for me? Is it a mobile app or web? To better understand the UI for solutioning Can we define "recently" - Is it in mins or days? Do we know the reasons for the sync issue yet? Can we supposed to expose the issue to the front end? Define the basic user story structure User personaAction expected Job to be achieved Would brea"See full answer