Capital One Product Strategy Interview Questions

Bailey O. - "For this answer, I'm assuming that I'm a PM who has just started at this company. I assume this product is a growing start-up and that's why I wasn't familiar prior to taking the role. Understand the business, mission, and product's context: Understand the company mission, values, vision Understand any near-term/long term company goals Meet & listen to key stakeholders & decision makers Build relationship with team members Understand who the first 'sale' or 'bu"See full answer

Naga M. - "PS: Below is my solution. Appreciate if you can provide feedback to improve Followup Questions: Are you referring to Credit Cards or Debit Cards? Assuming it's about Credit Card Why does Capital One want to issue Virtual Cards? (want to know any specific goal in mind) Want to improve security standards which will result in more usage (user purchases) Which user segments do you want to target? (Want to if they are focusing value from a specific user segment)? Assuming they are focu"See full answer

Maggie Y. - "8 Questions in 1 hr. no additional info is available from the interviewer, not much interaction. I still don't quite understand their objective."See full answer

Hidayat E. - "Value of Moving All Customers to the Mobile App Full Monitoring of User Behavior Gain deeper insights into customer preferences and habits. Use data analytics to identify trends, predict needs, and offer personalized solutions. Better Engagement Provide a more interactive and engaging experience compared to traditional channels. Enable gamification, personalized notifications, and targeted campaigns to keep users active. Enhanced Direct Interaction _Leverage"See full answer

Ashima S. - "What do we mean by grow the VC feature? I am assuming the goal to be feature adoption. Goal: Increase VC feature adoption and usage within a timeframe (say, 6 months?) User Segments: I am thinking of the following user segments for this problem - Security conscious users (mostly an overlap with high spending limit card users) Frequent shoppers with multiple online subscriptions (we could quantify this like >5 subscriptions or so) Potential CapitalOne users who have shown interest in the"See full answer

Rahul J. - "Clarifying questions / assumptions we are talking about a typical retail bank and not investments banks or other NBFCs The banking app covers the primary functions of a bank like money transfers, account management, savings etc. A typical bank has the following business functions: Giving loans (primary function to make money) Savings and other accounts Investments (like Fixed deposits of the bank and other government schemes) Pain points A bank had to deploy manpower to perform all"See full answer