"Before we can delve into opportunities to increase revenue and create a roadmap for next 5 years, let's look at
Spotify's Vision and Mission Statement
Who are the key stakeholders currently in spotify's ecosystem and how does spotify make revenue
What are some of the key market trends that impact the stakeholders in the spotify's ecosystem
Spotify's Vision and Mission Statement
Mission: Our mission is to unlock the potential of human creativity
Vision: Spotify's vision is to be"
Rushab S. - "Before we can delve into opportunities to increase revenue and create a roadmap for next 5 years, let's look at
Spotify's Vision and Mission Statement
Who are the key stakeholders currently in spotify's ecosystem and how does spotify make revenue
What are some of the key market trends that impact the stakeholders in the spotify's ecosystem
Spotify's Vision and Mission Statement
Mission: Our mission is to unlock the potential of human creativity
Vision: Spotify's vision is to be"See full answer
"Question for the community: have others experienced a situation where the interviewer really pushed for defining a success metric early on in the case before making too much progress on the case itself? If so, how did you handle?
How I approached the case:
I used the framework taught here on Exponent but have a question for the community.
At the beginning of the interview, I shared my steps - company goals, customer, painpoints, solutions, prioritize and if we had time, I'll explore some succ"
D P. - "Question for the community: have others experienced a situation where the interviewer really pushed for defining a success metric early on in the case before making too much progress on the case itself? If so, how did you handle?
How I approached the case:
I used the framework taught here on Exponent but have a question for the community.
At the beginning of the interview, I shared my steps - company goals, customer, painpoints, solutions, prioritize and if we had time, I'll explore some succ"See full answer
"Before I walk you through my thought process, I want to align you with the definition of discovery. I assume discovery is the journey before a guest adds a property or experience to the cart, which can be broken down into the discovery of listings pre-search bar on the homepage and discovery post-search bar on the search results page. Are we talking about both touch points as discovery, or would you like me to focus specifically on one? Is this for a specific platform, mobile or desktop web? Bec"
Tracy C. - "Before I walk you through my thought process, I want to align you with the definition of discovery. I assume discovery is the journey before a guest adds a property or experience to the cart, which can be broken down into the discovery of listings pre-search bar on the homepage and discovery post-search bar on the search results page. Are we talking about both touch points as discovery, or would you like me to focus specifically on one? Is this for a specific platform, mobile or desktop web? Bec"See full answer
Product Manager
Product Strategy
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"Clarification Question:
What kind of revenue is Target trying to increase? ( Gross Revenue, Net Revenue .. etc )
Answer: Let's stick to Gross revenue.
As I understand, the target has two revenue streams - In-store and online purchases. Are there any other revenue streams I should consider?
Answer: No
Why Now ?.
Answer: we have seen our revenue being impacted due to competition from Amazon and Walmart, and our revenue is flat.
Which revenue stream do you see a decline, increase, or flat?"
Navin T. - "Clarification Question:
What kind of revenue is Target trying to increase? ( Gross Revenue, Net Revenue .. etc )
Answer: Let's stick to Gross revenue.
As I understand, the target has two revenue streams - In-store and online purchases. Are there any other revenue streams I should consider?
Answer: No
Why Now ?.
Answer: we have seen our revenue being impacted due to competition from Amazon and Walmart, and our revenue is flat.
Which revenue stream do you see a decline, increase, or flat?"See full answer
"Let's start with clarifying question -> What do we want to achieve with increased engagement?
Let's say Spotify has personalization that prefers more engaged songs/podcast to be available to new users (who have not heard that song). Along the same lines as Facebook/Linkedin/Instagram prefers posts. The more the song/podcast is engaged among users, for more people it will be visible to listen.
What users we are targeting? There are 2 broad categories of users such as creators and listen"
Aidynn E. - "Let's start with clarifying question -> What do we want to achieve with increased engagement?
Let's say Spotify has personalization that prefers more engaged songs/podcast to be available to new users (who have not heard that song). Along the same lines as Facebook/Linkedin/Instagram prefers posts. The more the song/podcast is engaged among users, for more people it will be visible to listen.
What users we are targeting? There are 2 broad categories of users such as creators and listen"See full answer
"NPS is the Net Promoter Score. It basically measures if the users will promote or recommend our product or not.
Do we have any timelines for this?
Also Amazon as in the Amazon MarketPlace right?
So to improve NPS, we need to improve the customer experience and keep them more engaged. So lets focus on improving engagement.
Mission of Amazon - Help users get any and everything by just clicking some buttons at their doorstep.
Users
Demographics - Teenagers, Young Adults, Adults, Oldies
Pro"
Namrata L. - "NPS is the Net Promoter Score. It basically measures if the users will promote or recommend our product or not.
Do we have any timelines for this?
Also Amazon as in the Amazon MarketPlace right?
So to improve NPS, we need to improve the customer experience and keep them more engaged. So lets focus on improving engagement.
Mission of Amazon - Help users get any and everything by just clicking some buttons at their doorstep.
Users
Demographics - Teenagers, Young Adults, Adults, Oldies
Pro"See full answer
"I'm going to assume the problem is limited until the point of where the rider get into the car.
Rider segments/characteristics:
Local rider (lives and travels in the same city)
Tourist rider (visiting a city, using Lyft for the first time in the city)
Lets think about some problems for these types of users:
Local rider: (Choose to prioritize on these use-cases assuming its a larger % of rides overall)
Ride shows as confirmed, but driver does not move on the map
Driver does"
Arya R. - "I'm going to assume the problem is limited until the point of where the rider get into the car.
Rider segments/characteristics:
Local rider (lives and travels in the same city)
Tourist rider (visiting a city, using Lyft for the first time in the city)
Lets think about some problems for these types of users:
Local rider: (Choose to prioritize on these use-cases assuming its a larger % of rides overall)
Ride shows as confirmed, but driver does not move on the map
Driver does"See full answer
"Thorough analysis of the asks- what is the strategic fit, overall business value, goals?
Analysis of resources - skillset/ time/ dependencies.
Create a list of all the things that we have to do, rank them by value(impact), urgency and effort needed.
Stakehodler inputs.
Moscow priroitization/ value vs effort frameworks.
Have clear communication channels with our stakehodlers to socialzie progress/ effort
Sequence the asks - subject to changing circumstances.
Call ou"
Anonymous Boa - "Thorough analysis of the asks- what is the strategic fit, overall business value, goals?
Analysis of resources - skillset/ time/ dependencies.
Create a list of all the things that we have to do, rank them by value(impact), urgency and effort needed.
Stakehodler inputs.
Moscow priroitization/ value vs effort frameworks.
Have clear communication channels with our stakehodlers to socialzie progress/ effort
Sequence the asks - subject to changing circumstances.
Call ou"See full answer