"This depends on the following two variables:
What's the percentage of people dropping off at each step
What's the perceived impact to business and users of the failure of each step.
In general, I'd start from the very end, and then go back in the process as it's more important that we satisfy customers who have paid i.e. they should get a booking confirmation vs customers that are entering details and then payment info."
Rahul J. - "This depends on the following two variables:
What's the percentage of people dropping off at each step
What's the perceived impact to business and users of the failure of each step.
In general, I'd start from the very end, and then go back in the process as it's more important that we satisfy customers who have paid i.e. they should get a booking confirmation vs customers that are entering details and then payment info."See full answer
"This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"
Exponent - "This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"See full answer
"This is a Strategy Question, which asks you to justify high-level business decisions and strategy. There's no set formula, but we recommend proposing at least three different reasons to answer the question.
Let's go over one possible solution:
> There's definitely a lot we could talk about, but I'll try to stay as focused as possible and talk about the three biggest ways it could have affected HelloFresh the most.
Fulfillment Issues from Rapid Growth
> I first imagine that HelloFresh expe"
Exponent - "This is a Strategy Question, which asks you to justify high-level business decisions and strategy. There's no set formula, but we recommend proposing at least three different reasons to answer the question.
Let's go over one possible solution:
> There's definitely a lot we could talk about, but I'll try to stay as focused as possible and talk about the three biggest ways it could have affected HelloFresh the most.
Fulfillment Issues from Rapid Growth
> I first imagine that HelloFresh expe"See full answer
Product Manager
Product Strategy
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