"Clarifying questions - When you say design lyft for college students; it will help to know few more inputs
What does lyft do? Is it entirely like Uber or are there differences?
Are we thinking of creating an entirely new app or changes within the same app? - within the same app
Can you help clarify college students? First year students, final year students, post grads, etc - going with undergraduate students (aged 18-23)
What is the goal of doing this design? Increase monthly usage, brin"
Mohammad M. - "Clarifying questions - When you say design lyft for college students; it will help to know few more inputs
What does lyft do? Is it entirely like Uber or are there differences?
Are we thinking of creating an entirely new app or changes within the same app? - within the same app
Can you help clarify college students? First year students, final year students, post grads, etc - going with undergraduate students (aged 18-23)
What is the goal of doing this design? Increase monthly usage, brin"See full answer
"Clarify
the default pick up location/pin feature - I'm assuming it lets you define a location in settings that is used for pickups unless you over ride it.
this is a rider feature. It is not used by the driver to specify where they want to pick up riders
Feature goal
Make it simpler for the user to book a ride as they no longer need to type in an address when going to the default location
User Journey
assuming they have already set the default location
they open the app
cl"
PTL - "Clarify
the default pick up location/pin feature - I'm assuming it lets you define a location in settings that is used for pickups unless you over ride it.
this is a rider feature. It is not used by the driver to specify where they want to pick up riders
Feature goal
Make it simpler for the user to book a ride as they no longer need to type in an address when going to the default location
User Journey
assuming they have already set the default location
they open the app
cl"See full answer
"Food delivery apps : Food delivery apps are clear example of demand and supply functions, Both end need to monitored closely.
Ecosystem : Order placer, Restaurant and Food delivery Platform
Value :
Order placer find value when they can order food at home from their fav restaurants. Restaurant find value when they make sell via order coming in and probably good reviews which marks future growth.
Food delivery platform when orders are being placed.
North star metrics : # of order delivered
Bre"
Aeshvarya J. - "Food delivery apps : Food delivery apps are clear example of demand and supply functions, Both end need to monitored closely.
Ecosystem : Order placer, Restaurant and Food delivery Platform
Value :
Order placer find value when they can order food at home from their fav restaurants. Restaurant find value when they make sell via order coming in and probably good reviews which marks future growth.
Food delivery platform when orders are being placed.
North star metrics : # of order delivered
Bre"See full answer
"Me: I would first like to ask a few clarifying questions :
Is this tipping issue confined to specific regions?
Is this a new problem, or has it always been present?
Does this issue affect all types of rides offered by Lyft?
Is there a correlation between driver ratings and the likelihood of being tipped?
Interviewer: The problem is widespread across all regions where Lyft operates. It's not new but has been consistent over time. The lower tipping rate is uniform across all ride types, i"
Ankit M. - "Me: I would first like to ask a few clarifying questions :
Is this tipping issue confined to specific regions?
Is this a new problem, or has it always been present?
Does this issue affect all types of rides offered by Lyft?
Is there a correlation between driver ratings and the likelihood of being tipped?
Interviewer: The problem is widespread across all regions where Lyft operates. It's not new but has been consistent over time. The lower tipping rate is uniform across all ride types, i"See full answer
"Lyft’s mission: To become the world’s best transportation company
CQ:
· Region: USA
· Metrics to improve: Engagement
User persona:
· Passengers
· Drivers
Will consider passengers persona for this case.
Use case / pain points:
Exact pick up location is not visible on the map
Not able to communicate exact location to the driver due to unknown location
How to change the pick-up location in case passenger has to move around
Features:
Passenger can share a pictur"
Kena K. - "Lyft’s mission: To become the world’s best transportation company
CQ:
· Region: USA
· Metrics to improve: Engagement
User persona:
· Passengers
· Drivers
Will consider passengers persona for this case.
Use case / pain points:
Exact pick up location is not visible on the map
Not able to communicate exact location to the driver due to unknown location
How to change the pick-up location in case passenger has to move around
Features:
Passenger can share a pictur"See full answer
"Clarifying Questions:
How do you define 45% drop in ride orders? Does it include completed as well as cancelled rides?
Is it a sudden drop or a gradual decline?
For all types of services/rides or anything specific?
At any particular time of the day/week/month, have we observed this drop?
Is it happening across all locations or in a particular region?
For a particular platform? iOS/Android
Most likely reasons (that we can cross-off asap): Unrest in a particular geograph"
Rishabh S. - "Clarifying Questions:
How do you define 45% drop in ride orders? Does it include completed as well as cancelled rides?
Is it a sudden drop or a gradual decline?
For all types of services/rides or anything specific?
At any particular time of the day/week/month, have we observed this drop?
Is it happening across all locations or in a particular region?
For a particular platform? iOS/Android
Most likely reasons (that we can cross-off asap): Unrest in a particular geograph"See full answer
"Goal of the pilot deployment: 1) Evaluate if riders would choose self driving cars (SDC) over regular driver operated cars 2) Test SDC performance/efficiency in given area before scaling operations
Interviewer liked my goals and asked me to proceed , this is where I got stuck. I wasnt sure if this was an algorithmic based problem or something else and started saying about general issues SDC may have that may impact customer experience such as SDC waiting too long in traffic affecting ETA, SDC"
Prashant R. - "Goal of the pilot deployment: 1) Evaluate if riders would choose self driving cars (SDC) over regular driver operated cars 2) Test SDC performance/efficiency in given area before scaling operations
Interviewer liked my goals and asked me to proceed , this is where I got stuck. I wasnt sure if this was an algorithmic based problem or something else and started saying about general issues SDC may have that may impact customer experience such as SDC waiting too long in traffic affecting ETA, SDC"See full answer
"A transportation system that connects with stakeholders to make the treatment process more predictable and time-effective.
Algorithm to send a push to drivers nearby."
Tartan C. - "A transportation system that connects with stakeholders to make the treatment process more predictable and time-effective.
Algorithm to send a push to drivers nearby."See full answer
"Estimation - Estimate Lyft revenue
Modes of Income
Revenue through Ads
Revenue earned from drivers and ride bookings
Premium Subscriptions (Lyft Pink) and Other + subscriptions.
Considering US as Lyft's primary market and hence estimating revenue for this market for Lyft
Total Population of US : 330 Million
Among this 330M, there are
Low income families - Families who earn just to make their ends meet. So they won’t be able to afford cabs since it is a bit expensive. Assuming"
Sai ganapathy S. - "Estimation - Estimate Lyft revenue
Modes of Income
Revenue through Ads
Revenue earned from drivers and ride bookings
Premium Subscriptions (Lyft Pink) and Other + subscriptions.
Considering US as Lyft's primary market and hence estimating revenue for this market for Lyft
Total Population of US : 330 Million
Among this 330M, there are
Low income families - Families who earn just to make their ends meet. So they won’t be able to afford cabs since it is a bit expensive. Assuming"See full answer
"public static void sortBinaryArray(int[] array) {
int len = array.length;
int[] res = new int[len];
int r=len-1;
for (int value : array) {
if(value==1){
res[r]= 1;
r--;
}
}
System.out.println(Arrays.toString(res));
}
`"
Nitin P. - "public static void sortBinaryArray(int[] array) {
int len = array.length;
int[] res = new int[len];
int r=len-1;
for (int value : array) {
if(value==1){
res[r]= 1;
r--;
}
}
System.out.println(Arrays.toString(res));
}
`"See full answer
"Assuming alternative for commuters currently is public transport. Commuter painpoints:
Public transport timings are not reliable
Paying fare, buying tickets, refilling fare cards can be cumbersome.
Safety
Current rideshare options are expensive
Getting to public transport stations is inconvenient.
Potential solutions:
Improve public transit ETA accuracy on Lyft app using historical data and better data integration with transit companies.
Integrate with multiple public tra"
M N. - "Assuming alternative for commuters currently is public transport. Commuter painpoints:
Public transport timings are not reliable
Paying fare, buying tickets, refilling fare cards can be cumbersome.
Safety
Current rideshare options are expensive
Getting to public transport stations is inconvenient.
Potential solutions:
Improve public transit ETA accuracy on Lyft app using historical data and better data integration with transit companies.
Integrate with multiple public tra"See full answer
"Product - Google Glass
Undefined Core Segment & Jobs-to-Be-Done - Google pitched Glass to “everyone” but never clarified a must-have use case for any one group.
Improper Category Context - It was positioned as a lifestyle product, but could not justify a use case that a mobile device could not already do.
Premium Pricing of a Prototype- Explorer Edition cost 1500 usd. This gap alienated hobbyists and discouraged volume sales.
Privacy Backlash- The Always-on camera r"
Anjan M. - "Product - Google Glass
Undefined Core Segment & Jobs-to-Be-Done - Google pitched Glass to “everyone” but never clarified a must-have use case for any one group.
Improper Category Context - It was positioned as a lifestyle product, but could not justify a use case that a mobile device could not already do.
Premium Pricing of a Prototype- Explorer Edition cost 1500 usd. This gap alienated hobbyists and discouraged volume sales.
Privacy Backlash- The Always-on camera r"See full answer
"Lyft's mission is to improve people's lives through better transportation. This includes economic opportunities, convenience as well as social impact.
As a clarifying question - I will confirm that I was designing this for fully deaf drivers who can't hear and speak. They use visual signals to communicate with the people in their environment.
Goal here is to help provide such drivers economic opportunities while increasing the ride-share supply and hence bring better customer experience (low"
Praveen - "Lyft's mission is to improve people's lives through better transportation. This includes economic opportunities, convenience as well as social impact.
As a clarifying question - I will confirm that I was designing this for fully deaf drivers who can't hear and speak. They use visual signals to communicate with the people in their environment.
Goal here is to help provide such drivers economic opportunities while increasing the ride-share supply and hence bring better customer experience (low"See full answer