Getting a job at Square is one of the hardest-to-get positions in the tech sector. Square business analysts, UX researchers, and software engineers use financial analysis, product sense, marketing analytics, technical innovation, and cross-functional communication to support and develop one of the world's largest mobile payments and financial services companies.
So, how do you actually get to interview for Square's roles? The most important step you can take is getting an internal referral from a current employee at the company. Here's a guide on how to get that referral and why it's so important.
Companies like Square and PayPal heavily rely on referrals in the interview process. So getting referred by an existing employee is a big vote of confidence.
Getting a referral at Square can make or break your ability to make it to the interview round. Block (Square's parent company) is a conglomerate consisting of some of the world's most innovative and rapidly growing digital financial service platforms, including Cash App, Square, and Afterpay. Despite now being a relatively large company, Block continues to grow rapidly, so it should be no surprise to hear that the company receives hundreds of applications for its roles on a daily basis. Unfortunately, with all this competition, it can be difficult for even highly qualified candidates to stand out.
Companies like Square often use specific internal tooling to analyze and review resumes to rank their scores. Unfortunately, this changes rapidly and is nearly impossible to predict other than the basics of what makes an effective PM resume, data scientist resume, or engineering manager resume.
Thus, the strongest way to stand out in the application process is to get a referral from someone internal at Square. Of course, getting one referral from anyone at the company helps, but here are some factors that can boost the signal from your referral:
All that said, referrals don't necessarily just help you get the interview; they can also help you pass the interview.
Note that in many companies like Square, the hiring committee will take a comprehensive look at the application, including job referrals. So positive referrals can definitely boost a candidate's profile beyond just their interview performance.
Now that we know how important referrals are, let's strategize how to land them.
The best way to get referrals is to reach out to people you already know. In this section, we'll discuss how to identify those people and reach out to them or their second-degree connections.
The easiest way to find referrals from people who work at the company is to use LinkedIn's search feature. LinkedIn has a powerful advanced search feature that lets you browse people who work at the company you're applying for, in addition to people who used to work at the company.
In LinkedIn search, search for the company you're applying to (in this case, Square), and click "All Filters" to see a panel like the one:
Note that you'll also want to filter by 1st-degree connections or 2nd-degree connections to see the individuals in your network. We've included the filter for the past company in case those who used to work at Square could reach out to others they know at the company.
In addition to LinkedIn, let your personal network know you're applying for a role at Square (as well as other companies you're applying for). This helps your friends and network search on your behalf. But, again, a simple text message or email can do wonders for helping leverage your weak ties to get connected.
If you're affiliated with a university, there are often alumni networks and programs where you can reach out. Browse through the university network and find people who might be a good fit who went to your school that would be interested. Ideally, they currently work at the company.
Ultimately, it may not be possible to actually find someone in your network who works at the company–we know this can be frustrating! That's why we're testing the beta of a new referral network for Exponent members. Sign up here to submit yourself to be referred to a top company.
Hopefully, you've generated a list of at least a few people you could reach out to for referrals. But now comes the most challenging and crucial step of the process, which 99% of people get wrong: how to ask for a referral.
Asking for a referral can feel uncomfortable and daunting. What if the person doesn't know you that well? What if they don't respond?
Keep in mind that, in general, employees want to refer you–employees at companies like Square get thousand-dollar bonuses for successful referrals, so they're motivated to work with you and refer you if they think there's a good fit.
Let's look at how to draft a cold email to different types of contacts.
For a close connection (someone you would consider a friend), you can send a simple message to them as you usually do. Here's an example:
Hey Stephen! I'm applying for a few roles, including the Square Product Designer role. I heard that getting a referral helps my application, and I was wondering if you'd be able to refer me. Let me know if you'd be up for it, and I'd be happy to provide you with more materials to make the process as easy as possible!
Here are some critical elements of the message:
Let's imagine you're reaching out to someone from an alumni network or someone you knew professionally but a bit distantly.
Hey Stephen! I'm a Greendale university student, and I'm applying for a Square Product Designer role this year. I saw that you currently work at Square as a Product Manager on the eCommerce team – working at Square in one of the product design teams is my dream job, especially as I learn about the possibilities of innovative user experiences in my design classes (with Professor Pelton). In addition, I saw that you've contributed to Cash App's inclusion of cryptocurrency, one of my favorite Block products (I've always wanted to invest in crypto, and I finally got the change using Cash App, so you could say I'm a power user!). I'm looking to get your advice on applying to the Square Product Design position and how working at Square has been for you. I'd also love to ask you for a referral if, from our conversation, you thought I might be a good fit for the role. Let me know if you'd be up for a conversation - I should be free all day next Monday and Tuesday, and I'm happy to work around your schedule.
Here are some critical elements of this message:
Sometimes, you'll want your connection to ask someone else on your behalf. Here's an example:
Hey Stephen! I'm applying for a few roles, including the Square Product Designer role. I've heard that getting a referral boosts my chances of landing the job. I saw you're connected to Leslie Knope, who works at Square as a Senior Product Designer. I thought we'd be a good connection given that we both have experience in the public sector as well as the private sector. I was wondering if you'd be open to passing along a message on my behalf (I can draft it!) and see if she'd be up to chat with me?
Here are some critical elements of this message:
So, now you've gotten someone to say yes–that's great! Be sure to answer all the questions they have in preparing your referral for review. Square often asks for a resume, how the referrer knows the candidate, and a few other role-specific information. You can work with your referrer to fill in the information and gaps.
Once they've referred you, you'll get a confirmation, and a recruiter may reach out to you. Remember that regardless of a referral, you should still apply to the role on Square's Careers page. The referral will augment your application but not replace it entirely.
After a recruiter reaches out, you can focus on the phone screen with the recruiter, which will usually be a conversation about your resume and background, before you get to the interview stage.
At Exponent, we recommend starting interview preparation before applying, given how challenging the interview processes are. Here are a few of the most common questions that you may be asked:
While we hope this article was helpful, chances are you'll need more resources to best prepare for the Square interview. Luckily, there are tons of different resources on Exponent to help you practice and get ready for your upcoming Square interview:
👯♂️ Practice your behavioral and product sense skills with our interview practice tool.