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Twitter PMM (Product Marketing Manager) Interview Guide

Learn how to prepare for the Twitter Product Marketing Manager interview and get a job at Twitter with this in-depth guide.

Twitter’s About Me page closes with “We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.” As a Product Marketing Manager you’ll do just that.

PMMs at Twitter are extremely cross-functional. You’ll work closely with the product team, PR, research, and sales solutions specialists to bring Twitter products to market. You’ll design marketing communications, plan launches, drive sales, and deliver valuable feedback to PMs and engineering, and you’ll work closely with an internal team of PMMs to scale internal marketing programs. But how do you land such an in-demand position? We recently spoke with a fresh Twitter PMM hire, and we’ve got the inside scoop.

“The whole interview process was very very thorough” she says, “but it was conversational. I could tell they were looking for my input; my initial thoughts. They wanted to see my thought process.”

Curious about how to impress your future Tweeps? (and yes, that’s a real, Twitter-sanctioned thing.) Read on to ace that interview.

Interview Process

Interview Stages:

Typically, there are 4 rounds of interviews: recruiter screening, phone interview(s), an on-site, and a final “fit” assessment. On average, the entire process will take about 4-6 weeks, but this can vary significantly depending on roles available.

Phone Screen

Following your application, a recruiter will be in touch to “learn more about Twitter and discuss the position.” You’ll be asked basic questions about your experience and have a conversation about the specific role requirements and Twitter’s overall culture.

Call with Hiring Manager

Following the phone screen, you’ll receive a call with your hiring manager (often within a week) to discuss the department structure and goals. Our interviewee described it as conversational: “I was asked about my thoughts around what to work on first, where I would focus, and how I could add value.”

On-site:

The on-site interview is structured similarly to many other tech companies, with one twist: Twitter uses an interview methodology called Topgrading, which is meant to weed out resume-inflaters and identify “A-players”. Don’t worry, though - it’s not as stressful as it sounds.

We asked if the topgrading rounds felt hostile (given the scary description you’ll get from Wikipedia) and the answer was no. An exponent grad described the process as thorough, but she had heard about topgrading before and wasn’t thrown by the questions. The recruiter also gave her a heads-up that certain interviewees onsite would be “looking for specific things”, so be on the lookout for vague language, research topgrading, and prepare a more in-depth review of your resume before the onsite to cover all your bases.

The onsite itself was a presentation based on a case study given a week prior. There were four 30-minute interviews followed by a 30-minute presentation given to a stakeholders from the product, marketing, sales teams and a solutions architect. You can expect:

  • The product team to ask about product mapping and execution
  • The marketing team will ask about marketing frameworks, innovation, and collaboration
  • The sales team will ask about cross-functional work and partnerships with sales
  • The solutions architect will focus on developer relations and customer management

You’ll find some specific practice questions in the next section, so stay tuned.

Final Fit Assessment Interview(s)

Finally, you’ll meet again with the hiring manager and perhaps someone from a level or two up. Our interviewee was joining a brand-new team and her hiring manager had not officially joined at the time, so she also met with an outside consultant hired on to ensure that Twitter’s hiring process was fully optimized.

“There was lots of brainstorming. They didn’t have all the answers” noted our interviewee. “It was clear that they were invested in putting together the best team possible.”

Sample Interview Questions

You will encounter 5 types of questions at Twitter: Behavioral, Analytical, and Go-to-market, More details on these interview types are included in Exponent's PMM Interview Prep Course.

Behavioral

Twitter cares deeply about putting stellar teams together (hence the topgrading process), so they'll want to make sure your thought processes and reactions to ambiguity, challenge, and group dynamics gel with their culture. Be sure to be methodical and communicate your reasoning behind your assessment of the situations they give you, but don't be afraid to be creative. Twitter is very open to new ideas; a theme which you'll encounter again and again throughout your interview.

Get our full list of PMM interview questions to practice them in our PMM interview question database.

Analytical

Analytical questions test your ability to understand and act on strategy and data. It’s important to think through metrics and understand how they work. Be methodical and show how you go to the final answer. Interviewers care more about the logic behind your answer and how you might be able to work backwards given that you generally will be operating in some ambiguity. If you're feeling stuck, asking clarifying questions to break down problems while listing assumptions is important too.

Get our full list of PMM interview questions to practice them in our PMM interview question database.

Go-to-market

To help gauge candidates’ role-related knowledge, interviewers often ask go-to-market questions about a specific product. It’s important that candidates provide a structured approach such as walking through the research, planning, and execution stage and discussing the key components of each such as competitive research, user insights, positioning, distribution channels, etc.

Get our full list of PMM interview questions to practice them in our PMM interview question database.

Tips and Strategies

We hope you're feeling confident now that you've gotten a taste of the full interview loop. But just in case you don't, we asked an insider if she had any special tips. Here's what she said:

"Each of my interviews at Twitter was way more casual than I anticipated, so I would encourage interviewees to brush up on their communication and soft skills and focus on being a great communicator vs memorizing answers to technical questions. They want to see how you think and process information. Each person I met with also pointed out that I asked great questions, so that seems to be a box for each of them to check as well. Prep some thoughtful questions for each person!"

Learn everything you need to ace your Product Marketing Manager interviews.

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