Amazon Behavioral Interview Questions

Review this list of 207 Amazon behavioral interview questions and answers verified by hiring managers and candidates.
  • Amazon logoAsked at Amazon 
    Video answer for 'Tell me about a skill you recently learned.'
    +47

    "What are they looking for in the answer? "

    Astro S. - "What are they looking for in the answer? "See full answer

    Data Engineer
    Behavioral
    +1 more
  • Amazon logoAsked at Amazon 
    +6

    "I use a data driven approach by ensuring there is a deep-dive on all alternatives. My approach to tradeoffs is around how to achieve the customer experience needed. I ensure there is an immediate path to green for a solution and a follow-up solution addressing the problem rightly."

    Syed I. - "I use a data driven approach by ensuring there is a deep-dive on all alternatives. My approach to tradeoffs is around how to achieve the customer experience needed. I ensure there is an immediate path to green for a solution and a follow-up solution addressing the problem rightly."See full answer

    Product Manager
    Behavioral
  • Software Engineer
    Behavioral
  • "Context - I joined a large public-facing service as a PM midway through its development. Situation - Due to the SOPs of the company the team already had a metrics framework. That included your standard DAUs, Retention and Acquisition Metrics Concern - As SOP metrics were publicly accepted, the team did not internalise what success actually means to the product they are developing, as the actual value was not being encapsulated in the framework This was evident in the show and tells as the"

    Umang S. - "Context - I joined a large public-facing service as a PM midway through its development. Situation - Due to the SOPs of the company the team already had a metrics framework. That included your standard DAUs, Retention and Acquisition Metrics Concern - As SOP metrics were publicly accepted, the team did not internalise what success actually means to the product they are developing, as the actual value was not being encapsulated in the framework This was evident in the show and tells as the"See full answer

    Data Scientist
    Behavioral
    +2 more
  • Amazon logoAsked at Amazon 

    "Described a scenario where I joined an established project as an EM Typical medium sized team - 6 devs, 2 testers, PO, PM (part time) Scrum master (very hands off) The product was well established and already being used by circa 30000 single country based users for the companies own products (personal banking capabilities) We were due to go live with a BIG change about 2 months after I joined - this change meant a user could manage multiple personal banking accounts from the 1 interface. We w"

    Hans - "Described a scenario where I joined an established project as an EM Typical medium sized team - 6 devs, 2 testers, PO, PM (part time) Scrum master (very hands off) The product was well established and already being used by circa 30000 single country based users for the companies own products (personal banking capabilities) We were due to go live with a BIG change about 2 months after I joined - this change meant a user could manage multiple personal banking accounts from the 1 interface. We w"See full answer

    Customer Success Manager
    Behavioral
    +1 more
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  • Amazon logoAsked at Amazon 
    Software Engineer
    Behavioral
  • Amazon logoAsked at Amazon 
    +5

    "As a PM i received a feedback from my program manager on my style of verbal communication. It is about me speaking faster when i wanted to get away with a topic that i wasn't confident (may be not backed up with data, or still in process of getting detailed insight of a problem etc.). Whereas when I'm confident I tend to speak slowly or more assertively that made people to follow easily. I welcomed that feedback so from then on when I'm not confident in a topic I became more assertive to let pe"

    Rajesh V. - "As a PM i received a feedback from my program manager on my style of verbal communication. It is about me speaking faster when i wanted to get away with a topic that i wasn't confident (may be not backed up with data, or still in process of getting detailed insight of a problem etc.). Whereas when I'm confident I tend to speak slowly or more assertively that made people to follow easily. I welcomed that feedback so from then on when I'm not confident in a topic I became more assertive to let pe"See full answer

    Product Manager
    Behavioral
    +6 more
  • Amazon logoAsked at Amazon 
    Engineering Manager
    Behavioral
    +1 more
  • Amazon logoAsked at Amazon 
    +6

    "Great question. As a Product Manager, it is common to have to have difficult conversations with clients, stakeholders, or co-workers. This question actually reminds me of a time that I was faced with having to tell a client that the original estimate we gave them was much lower than it should have been and would, therefore, take much longer and cost a lot more as well. In this scenario, we had to work within a client's legacy codebase and didn't realize the limitations, roadblocks, and barrie"

    Kiley S. - "Great question. As a Product Manager, it is common to have to have difficult conversations with clients, stakeholders, or co-workers. This question actually reminds me of a time that I was faced with having to tell a client that the original estimate we gave them was much lower than it should have been and would, therefore, take much longer and cost a lot more as well. In this scenario, we had to work within a client's legacy codebase and didn't realize the limitations, roadblocks, and barrie"See full answer

    Product Manager
    Behavioral
  • "Let me tell you about a time when my manager was on a two week PTO and I was building the post-MVP roadmap for a newly launched product. Being a SaaS platform for supporting restaurants, I'd led the conception, planning, development and launch of the MVP for an online ordering solution for diners in restaurants. After the launch of the MVP, our original plan was to build features which supported table-service restaurants like keeping an open tab. But while looking at the data, I realized that a"

    Singer29 - "Let me tell you about a time when my manager was on a two week PTO and I was building the post-MVP roadmap for a newly launched product. Being a SaaS platform for supporting restaurants, I'd led the conception, planning, development and launch of the MVP for an online ordering solution for diners in restaurants. After the launch of the MVP, our original plan was to build features which supported table-service restaurants like keeping an open tab. But while looking at the data, I realized that a"See full answer

    Product Manager
    Behavioral
  • Amazon logoAsked at Amazon 
    +1

    "Situation - A time I dealt with conflict while on a team was while I was working at Shopify on physical and digital gift card refund point of sale solutions. The situation was that we were dealing with complex technical constraints including not changing particular UI components behavior to act as they should be intended. On the refund screen, the existing design was using a toggle on the same screen to bring up a modal for gift card selection to either select digital or physical options. Thi"

    Ben G. - "Situation - A time I dealt with conflict while on a team was while I was working at Shopify on physical and digital gift card refund point of sale solutions. The situation was that we were dealing with complex technical constraints including not changing particular UI components behavior to act as they should be intended. On the refund screen, the existing design was using a toggle on the same screen to bring up a modal for gift card selection to either select digital or physical options. Thi"See full answer

    Product Designer
    Behavioral
    +2 more
  • Amazon logoAsked at Amazon 
    Video answer for 'Tell me about a time you had a problem and had to discover the real cause.'

    "Situation- I was leading a product through a complete overhaul to a new replacement product, and at the same time had to maintain the old product. Concern - In the old product, the team was usually stuck 40-50% of the time in bug fixing This could have hampered the velocity and GTM of the new product Action Localised the problem to one major component - Export and Import Function- had 90% contribution to the issues Worked with the engineering team to diagnose the issue, the issue was i"

    Umang S. - "Situation- I was leading a product through a complete overhaul to a new replacement product, and at the same time had to maintain the old product. Concern - In the old product, the team was usually stuck 40-50% of the time in bug fixing This could have hampered the velocity and GTM of the new product Action Localised the problem to one major component - Export and Import Function- had 90% contribution to the issues Worked with the engineering team to diagnose the issue, the issue was i"See full answer

    Product Manager
    Behavioral
  • Program Manager
    Behavioral
  • Amazon logoAsked at Amazon 
    +1

    "Great question! Last year, we were working on a critical project to develop a real-time risk analytics platform. This platform was designed to provide our traders with instantaneous risk metrics, allowing them to make informed decisions in a fast-paced trading environment. Midway through the project, we faced a significant issue: our chosen data processing framework was not performing as expected under the high data throughput required by our trading algorithms. This was causing unacceptable lat"

    Scott S. - "Great question! Last year, we were working on a critical project to develop a real-time risk analytics platform. This platform was designed to provide our traders with instantaneous risk metrics, allowing them to make informed decisions in a fast-paced trading environment. Midway through the project, we faced a significant issue: our chosen data processing framework was not performing as expected under the high data throughput required by our trading algorithms. This was causing unacceptable lat"See full answer

    Product Manager
    Behavioral
  • +1

    "How about this one... Situation: In my previous Organization, I was PM of Financial services- Business Loans. I was building the user journey and end to end process. We were in middle of development and I got one more product to work on - BNPL (Buy Now Pay Later). Tasks: I was asked to provide the roadmap , rough wireframes, guess estimates (No of engineers required) and by when we can ship the MVP. Need not to mention but as startups always have resource constrains and tight deadli"

    Veronica S. - "How about this one... Situation: In my previous Organization, I was PM of Financial services- Business Loans. I was building the user journey and end to end process. We were in middle of development and I got one more product to work on - BNPL (Buy Now Pay Later). Tasks: I was asked to provide the roadmap , rough wireframes, guess estimates (No of engineers required) and by when we can ship the MVP. Need not to mention but as startups always have resource constrains and tight deadli"See full answer

    Behavioral
  • Amazon logoAsked at Amazon 
    +4

    "To bring any product to market here are the below steps that I would (did) take: 1.Understand the problem stmt / stakeholder need and asses depth of the problem (qualitatively and then gather metrics to quantify it) 2.Do market study on understanding relatable solutions if any 3.Carve out viable solution/ideation that aligns with overall Business Vision/Goal 4.Get stakeholders buy in on the idea 5.Guesstimate and prioritize high level features, Cost and ROI. 6.Build Business case for Project Le"

    Bk - "To bring any product to market here are the below steps that I would (did) take: 1.Understand the problem stmt / stakeholder need and asses depth of the problem (qualitatively and then gather metrics to quantify it) 2.Do market study on understanding relatable solutions if any 3.Carve out viable solution/ideation that aligns with overall Business Vision/Goal 4.Get stakeholders buy in on the idea 5.Guesstimate and prioritize high level features, Cost and ROI. 6.Build Business case for Project Le"See full answer

    Product Manager
    Behavioral
    +3 more
  • +8

    "Credibility is very important for success of any team. And it is something that takes time to build, but if i am inheriting a team that i did not build, i would spend dedicated time to understand team structure, dynamics and skill levels for every team member. Domain knowledge and experience are other important factors i would learn about each team member. In regular meetings i would introduce the culture of openness and respect where team members feel free to bring in ideas and constructive fee"

    Kanwarpreet S. - "Credibility is very important for success of any team. And it is something that takes time to build, but if i am inheriting a team that i did not build, i would spend dedicated time to understand team structure, dynamics and skill levels for every team member. Domain knowledge and experience are other important factors i would learn about each team member. In regular meetings i would introduce the culture of openness and respect where team members feel free to bring in ideas and constructive fee"See full answer

    Engineering Manager
    Behavioral
  • " Last year, we were in the midst of a critical project to develop a new machine learning-driven risk analytics platform. This platform was intended to provide real-time risk assessments and predictive insights to enhance our trading strategies. However, midway through the project, our project lead unexpectedly had to take an extended leave of absence due to a personal emergency. This left the team without clear leadership during a crucial phase of the project. Stepping into the Leadership R"

    Scott S. - " Last year, we were in the midst of a critical project to develop a new machine learning-driven risk analytics platform. This platform was intended to provide real-time risk assessments and predictive insights to enhance our trading strategies. However, midway through the project, our project lead unexpectedly had to take an extended leave of absence due to a personal emergency. This left the team without clear leadership during a crucial phase of the project. Stepping into the Leadership R"See full answer

    Product Manager
    Behavioral
  • Amazon logoAsked at Amazon 
    Video answer for 'Tell me about a time when a team member had difficulty performing a task.'

    "Might be good to have also explained how the engineer wasn't aware of th expedition process that you as a PM were able to identify when you spoke to the PM from the team that was providing the API, was it just a simple of case of not having access to information that you were able to help surface ?"

    Yogi S. - "Might be good to have also explained how the engineer wasn't aware of th expedition process that you as a PM were able to identify when you spoke to the PM from the team that was providing the API, was it just a simple of case of not having access to information that you were able to help surface ?"See full answer

    Engineering Manager
    Behavioral
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