Amazon Behavioral Interview Questions

Vihari K. - "At RTI while working on content-based recommender system on our ecommerce site, we received request from one of our distributor clients to make the system not only suggest products based on their purchasing history but also exclusively push higher priced items, regardless of their actual needs or demand patterns, it was challenging situation because it contradicted the primary purpose of our system, which was value based, patient centric product recommendations. To understand in this situation i"See full answer

Umang S. - "Context - I joined a large public-facing service as a PM midway through its development. Situation - Due to the SOPs of the company the team already had a metrics framework. That included your standard DAUs, Retention and Acquisition Metrics Concern - As SOP metrics were publicly accepted, the team did not internalise what success actually means to the product they are developing, as the actual value was not being encapsulated in the framework This was evident in the show and tells as the"See full answer

Rajesh V. - "As a PM i received a feedback from my program manager on my style of verbal communication. It is about me speaking faster when i wanted to get away with a topic that i wasn't confident (may be not backed up with data, or still in process of getting detailed insight of a problem etc.). Whereas when I'm confident I tend to speak slowly or more assertively that made people to follow easily. I welcomed that feedback so from then on when I'm not confident in a topic I became more assertive to let pe"See full answer

Hans - "Described a scenario where I joined an established project as an EM Typical medium sized team - 6 devs, 2 testers, PO, PM (part time) Scrum master (very hands off) The product was well established and already being used by circa 30000 single country based users for the companies own products (personal banking capabilities) We were due to go live with a BIG change about 2 months after I joined - this change meant a user could manage multiple personal banking accounts from the 1 interface. We w"See full answer

Otto yhoda A. - "Context: While working as a Senior Systems Engineer at Indra on a project for BBVA, I was primarily responsible for building ETLs and optimizing data pipelines using Spark and Scala. Action: During a critical deployment phase, our QA lead had to leave unexpectedly due to a personal emergency. With no one available to manage testing coordination, I volunteered to step in — even though it wasn’t my formal responsibility. I quickly reviewed the test cases, communicated with stakeholders, an"See full answer

Teja G. - "To describe designing a complex system architecture, an AI would outline its analytical, iterative, and constraint-driven approach, highlighting principles like microservices, scalability, and security. An AI's process would be based on patterns learned from vast datasets of successful architectural designs, focusing on adaptability for different applications. Here is a breakdown of an AI's approach to designing a complex system, followed by a hypothetical example based on its internal knowledge"See full answer

Kiley S. - "Great question. As a Product Manager, it is common to have to have difficult conversations with clients, stakeholders, or co-workers. This question actually reminds me of a time that I was faced with having to tell a client that the original estimate we gave them was much lower than it should have been and would, therefore, take much longer and cost a lot more as well. In this scenario, we had to work within a client's legacy codebase and didn't realize the limitations, roadblocks, and barrie"See full answer

Ben G. - "Situation - A time I dealt with conflict while on a team was while I was working at Shopify on physical and digital gift card refund point of sale solutions. The situation was that we were dealing with complex technical constraints including not changing particular UI components behavior to act as they should be intended. On the refund screen, the existing design was using a toggle on the same screen to bring up a modal for gift card selection to either select digital or physical options. Thi"See full answer

Umang S. - "Situation- I was leading a product through a complete overhaul to a new replacement product, and at the same time had to maintain the old product. Concern - In the old product, the team was usually stuck 40-50% of the time in bug fixing This could have hampered the velocity and GTM of the new product Action Localised the problem to one major component - Export and Import Function- had 90% contribution to the issues Worked with the engineering team to diagnose the issue, the issue was i"See full answer

Bk - "To bring any product to market here are the below steps that I would (did) take: 1.Understand the problem stmt / stakeholder need and asses depth of the problem (qualitatively and then gather metrics to quantify it) 2.Do market study on understanding relatable solutions if any 3.Carve out viable solution/ideation that aligns with overall Business Vision/Goal 4.Get stakeholders buy in on the idea 5.Guesstimate and prioritize high level features, Cost and ROI. 6.Build Business case for Project Le"See full answer

Scott S. - "Great question! Last year, we were working on a critical project to develop a real-time risk analytics platform. This platform was designed to provide our traders with instantaneous risk metrics, allowing them to make informed decisions in a fast-paced trading environment. Midway through the project, we faced a significant issue: our chosen data processing framework was not performing as expected under the high data throughput required by our trading algorithms. This was causing unacceptable lat"See full answer

Veronica S. - "How about this one... Situation: In my previous Organization, I was PM of Financial services- Business Loans. I was building the user journey and end to end process. We were in middle of development and I got one more product to work on - BNPL (Buy Now Pay Later). Tasks: I was asked to provide the roadmap , rough wireframes, guess estimates (No of engineers required) and by when we can ship the MVP. Need not to mention but as startups always have resource constrains and tight deadli"See full answer

Singer29 - "Let me tell you about a time when my manager was on a two week PTO and I was building the post-MVP roadmap for a newly launched product. Being a SaaS platform for supporting restaurants, I'd led the conception, planning, development and launch of the MVP for an online ordering solution for diners in restaurants. After the launch of the MVP, our original plan was to build features which supported table-service restaurants like keeping an open tab. But while looking at the data, I realized that a"See full answer

Kanwarpreet S. - "Credibility is very important for success of any team. And it is something that takes time to build, but if i am inheriting a team that i did not build, i would spend dedicated time to understand team structure, dynamics and skill levels for every team member. Domain knowledge and experience are other important factors i would learn about each team member. In regular meetings i would introduce the culture of openness and respect where team members feel free to bring in ideas and constructive fee"See full answer

Scott S. - " Last year, we were in the midst of a critical project to develop a new machine learning-driven risk analytics platform. This platform was intended to provide real-time risk assessments and predictive insights to enhance our trading strategies. However, midway through the project, our project lead unexpectedly had to take an extended leave of absence due to a personal emergency. This left the team without clear leadership during a crucial phase of the project. Stepping into the Leadership R"See full answer

Yogi S. - "Might be good to have also explained how the engineer wasn't aware of th expedition process that you as a PM were able to identify when you spoke to the PM from the team that was providing the API, was it just a simple of case of not having access to information that you were able to help surface ?"See full answer

Srikhar S. - "t"See full answer

Dhruv M. - "While interning at Numerix Analytics, I was working on a campaign analysis project where I used customer engagement data to recommend which email subject lines performed best. Based on open rate data from the past two campaigns, I concluded that short, curiosity-based subject lines were outperforming more direct ones. I recommended using that style for the next major campaign. The marketing team followed my recommendation. However, the open and click-through rates for the next campaign dropped s"See full answer