Amazon Behavioral Interview Questions

Soumya S. - "In 2019, I was given a very important problem to solve. In a team of 3 we had to build a mobility assist device. The customer segment we would go for was something we could decide. The project was very close to me as I had lost someone I loved because of cancer and I saw how reduced mobility was a huge pain point in not being able to do physical activities. My team could only think of elderly people as the main target market. As the Head of Product what I did was: 1) I helped them dive even d"See full answer

Sridhar K. - "Back in 2019, I had to take a decision of firing an engineer as he was rude and abusive to one of my customers"See full answer

Snighdha G. - "By showing results that I have achieved by taking that action because seeing is believing. For example, when we had issues with our child's behavior and wanted to understand what as parents we are doing wrong, we went and sought help from a specialist and similarly advised same to others having some form of mental health issues to seek help since we benefitted with it a lot."See full answer

Aditya S. - "I told a story about how our team was focussed on moving a key metric i.e. NPS and to do that we build 3 top requested user feature. Post release the detractors % didn't move even though the detractors request for features shipped went down. Then I connect with users and did some analysis post which we realised that we need to pivot our focus from shipping features to enabling complete workflows for our users i.e. shipping all those feature which are used together in a feature as then only users"See full answer

rocketscientist - "I was the PM of a beta product which started to be utilized by a range of users. Although I maintained and communicated a road map that outlined upcoming features at a high level, it wasn't very clear to the users whether certain features were going to be improved, certain low level features were going to be added, or whether these were on our radar at all. We don't have a large team to support call desk or a marketing team. I was having multiple, one of conversations with different users and c"See full answer

Shuchi A. - "A few months ago I joined a micro-services platform engineering team as their manager, at that time my team was struggling to deliver towards an upcoming production deadline for a customer facing product. Production date had been moved 5 times already and there were about 40% of product features which were remaining to be tested and signed off to move to production . I was made responsible to deliver the release of this product within the deadline and turnaround the software delivery throughput."See full answer

Ben G. - "Achieving your metric of success (Daily Active Users, Engagement etc.) Improving user sentiment in their experience of using the product Attention given to accessibility, visual design and content hierarchy The product design aligns with goals and branding of company Product clearly communicates value to our users and helps them achieve their goals"See full answer

Manish G. - "When the COVID influx started to flow through hospitals, there were a lot of questions and no time to find solutions. So we set up a command center to manage the flow of issues, triaged them appropriately, and mobilized teams to find quick resolutions. We had to escalate quickly and effectively to find quick resolutions. The team had to rotate the leadership of the command center to avoid burnout due to working round the clock and in unconventional ways to manage the workload. For example, we ha"See full answer

Santhosh K. - "As an engineering manager, motivation is key to the success of the team. Here are some ways to motivate the team: Set clear goals: Clearly defined goals help team members understand what they're working towards and give them a sense of purpose. Offer growth opportunities: Providing opportunities for professional development and advancement can increase motivation and job satisfaction. Provide recognition and rewards: Recognising and rewarding team members for their hard work and achieve"See full answer

Teja G. - "To describe designing a complex system architecture, an AI would outline its analytical, iterative, and constraint-driven approach, highlighting principles like microservices, scalability, and security. An AI's process would be based on patterns learned from vast datasets of successful architectural designs, focusing on adaptability for different applications. Here is a breakdown of an AI's approach to designing a complex system, followed by a hypothetical example based on its internal knowledge"See full answer

Judy W. - "Situation: COVID has impacted everyone's lives, especially small businesses. Earlier this year, during the second lockdown in Malaysia, it was estimated that 50%-70% of small businesses have closed. It got me thinking, beyond the existing training programmes, what can my company do to support small businesses? Task: So, I took the initiative to gather our Comms and Government Affairs team, to work together and explore how we can: 1) meaningfully demonstrate our company's commitment in"See full answer

Anjesh D. - "I had multiple RCA to complete and each one had a deadline but the process to complete them wasn't streamlined which cause some of them to miss SLA and point of contact felt frustrated as she has no information to give to customer. I received feedback that what blocked me to move forward on those and how can I do better next time?"See full answer

Aldar M. - "/my initial thought was to make an example with program integration project that I led a few years ago Stage 1: Project Planning. The first stage of SDLC is all about “What do we want?” my approach was simply take project life cycle structure(initiation, planning, execution, monitoring and controlling, and closure) and elaborate on each stages did i. I lack a details and Excell skills and I should have taken SDLC structure because I fits better with JD. Stage 2: Gathering Requirements & Ana"See full answer

Dhruv M. - "During my internship at Inceptra Analytics, our team was working on improving the monthly reporting process for the operations department. I proposed switching from manual Excel reports to a Power BI dashboard to automate and visualize key metrics. However, some team members were hesitant—they felt the current process, although tedious, was more familiar and controllable. My task was to get buy-in from the team to adopt a more efficient reporting method without causing disruption or resistance."See full answer