Amazon Behavioral Interview Questions

Review this list of 207 Amazon behavioral interview questions and answers verified by hiring managers and candidates.
  • Amazon logoAsked at Amazon 
    Video answer for 'Describe an experience working in a cross-functional team.'
    Product Manager
    Behavioral
    +3 more
  • Amazon logoAsked at Amazon 
    +3

    " The Situation A few months ago, our trading platform started experiencing significant latency issues during peak trading hours. This latency was affecting our ability to process real-time market data and execute trades efficiently, potentially leading to substantial financial losses and missed opportunities. Identifying the Problem The first step was to identify the root cause of the latency. I organized a team meeting with our data engineers, DevOps, and network specialists to gather"

    Scott S. - " The Situation A few months ago, our trading platform started experiencing significant latency issues during peak trading hours. This latency was affecting our ability to process real-time market data and execute trades efficiently, potentially leading to substantial financial losses and missed opportunities. Identifying the Problem The first step was to identify the root cause of the latency. I organized a team meeting with our data engineers, DevOps, and network specialists to gather"See full answer

    Engineering Manager
    Behavioral
    +3 more
  • Product Manager
    Behavioral
    +1 more
  • Amazon logoAsked at Amazon 

    "Back in 2019, I had to take a decision of firing an engineer as he was rude and abusive to one of my customers"

    Sridhar K. - "Back in 2019, I had to take a decision of firing an engineer as he was rude and abusive to one of my customers"See full answer

    Behavioral
  • "The first thing I would want to do is understand why. Did the requirements change? Did we underscope the project? Were there unforeseen technical complexities? Did our capacity or velocity change for any reason? Did other more urgent priorities come up that shifted focus away from this? Next I would want to understand all of the risks of missing the launch deadline. Are other teams dependent on our work? Are there any external marketing communications tied our to launch? What will be the impact"

    Mallory M. - "The first thing I would want to do is understand why. Did the requirements change? Did we underscope the project? Were there unforeseen technical complexities? Did our capacity or velocity change for any reason? Did other more urgent priorities come up that shifted focus away from this? Next I would want to understand all of the risks of missing the launch deadline. Are other teams dependent on our work? Are there any external marketing communications tied our to launch? What will be the impact"See full answer

    Behavioral
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  • Amazon logoAsked at Amazon 
    +1

    "delete"

    David P. - "delete"See full answer

    Product Manager
    Behavioral
    +1 more
  • Amazon logoAsked at Amazon 

    "I set the context by stating that this specific program is not complex for technical reasons, but for the nature of how it was set up. Spoke about a scenario where one of the programs was at risk due security and legal compliance's. And how did I carry that program forward."

    Anonymous Mockingbird - "I set the context by stating that this specific program is not complex for technical reasons, but for the nature of how it was set up. Spoke about a scenario where one of the programs was at risk due security and legal compliance's. And how did I carry that program forward."See full answer

    Technical Program Manager
    Behavioral
    +1 more
  • Amazon logoAsked at Amazon 

    "By showing results that I have achieved by taking that action because seeing is believing. For example, when we had issues with our child's behavior and wanted to understand what as parents we are doing wrong, we went and sought help from a specialist and similarly advised same to others having some form of mental health issues to seek help since we benefitted with it a lot."

    Snighdha G. - "By showing results that I have achieved by taking that action because seeing is believing. For example, when we had issues with our child's behavior and wanted to understand what as parents we are doing wrong, we went and sought help from a specialist and similarly advised same to others having some form of mental health issues to seek help since we benefitted with it a lot."See full answer

    Product Manager
    Behavioral
  • Amazon logoAsked at Amazon 

    "Understanding the Basics Choosing Learning Resources Practicing and Applying Knowledge Seeking Help and Staying Updated Leveraging Modern Tools"

    An D. - "Understanding the Basics Choosing Learning Resources Practicing and Applying Knowledge Seeking Help and Staying Updated Leveraging Modern Tools"See full answer

    Software Engineer
    Behavioral
  • Amazon logoAsked at Amazon 

    "In 2019, I was given a very important problem to solve. In a team of 3 we had to build a mobility assist device. The customer segment we would go for was something we could decide. The project was very close to me as I had lost someone I loved because of cancer and I saw how reduced mobility was a huge pain point in not being able to do physical activities. My team could only think of elderly people as the main target market. As the Head of Product what I did was: 1) I helped them dive even d"

    Soumya S. - "In 2019, I was given a very important problem to solve. In a team of 3 we had to build a mobility assist device. The customer segment we would go for was something we could decide. The project was very close to me as I had lost someone I loved because of cancer and I saw how reduced mobility was a huge pain point in not being able to do physical activities. My team could only think of elderly people as the main target market. As the Head of Product what I did was: 1) I helped them dive even d"See full answer

    Product Manager
    Behavioral
    +2 more
  • Amazon logoAsked at Amazon 
    +1

    "I was the PM of a beta product which started to be utilized by a range of users. Although I maintained and communicated a road map that outlined upcoming features at a high level, it wasn't very clear to the users whether certain features were going to be improved, certain low level features were going to be added, or whether these were on our radar at all. We don't have a large team to support call desk or a marketing team. I was having multiple, one of conversations with different users and c"

    rocketscientist - "I was the PM of a beta product which started to be utilized by a range of users. Although I maintained and communicated a road map that outlined upcoming features at a high level, it wasn't very clear to the users whether certain features were going to be improved, certain low level features were going to be added, or whether these were on our radar at all. We don't have a large team to support call desk or a marketing team. I was having multiple, one of conversations with different users and c"See full answer

    Product Manager
    Behavioral
  • Amazon logoAsked at Amazon 

    "When the COVID influx started to flow through hospitals, there were a lot of questions and no time to find solutions. So we set up a command center to manage the flow of issues, triaged them appropriately, and mobilized teams to find quick resolutions. We had to escalate quickly and effectively to find quick resolutions. The team had to rotate the leadership of the command center to avoid burnout due to working round the clock and in unconventional ways to manage the workload. For example, we ha"

    Manish G. - "When the COVID influx started to flow through hospitals, there were a lot of questions and no time to find solutions. So we set up a command center to manage the flow of issues, triaged them appropriately, and mobilized teams to find quick resolutions. We had to escalate quickly and effectively to find quick resolutions. The team had to rotate the leadership of the command center to avoid burnout due to working round the clock and in unconventional ways to manage the workload. For example, we ha"See full answer

    Product Manager
    Behavioral
  • Amazon logoAsked at Amazon 

    "I told a story about how our team was focussed on moving a key metric i.e. NPS and to do that we build 3 top requested user feature. Post release the detractors % didn't move even though the detractors request for features shipped went down. Then I connect with users and did some analysis post which we realised that we need to pivot our focus from shipping features to enabling complete workflows for our users i.e. shipping all those feature which are used together in a feature as then only users"

    Aditya S. - "I told a story about how our team was focussed on moving a key metric i.e. NPS and to do that we build 3 top requested user feature. Post release the detractors % didn't move even though the detractors request for features shipped went down. Then I connect with users and did some analysis post which we realised that we need to pivot our focus from shipping features to enabling complete workflows for our users i.e. shipping all those feature which are used together in a feature as then only users"See full answer

    Product Manager
    Behavioral
    +1 more
  • Software Engineer
    Behavioral
  • Amazon logoAsked at Amazon 

    "Achieving your metric of success (Daily Active Users, Engagement etc.) Improving user sentiment in their experience of using the product Attention given to accessibility, visual design and content hierarchy The product design aligns with goals and branding of company Product clearly communicates value to our users and helps them achieve their goals"

    Ben G. - "Achieving your metric of success (Daily Active Users, Engagement etc.) Improving user sentiment in their experience of using the product Attention given to accessibility, visual design and content hierarchy The product design aligns with goals and branding of company Product clearly communicates value to our users and helps them achieve their goals"See full answer

    Solutions Architect
    Behavioral
    +2 more
  • Amazon logoAsked at Amazon 
    +3

    "As an engineering manager, motivation is key to the success of the team. Here are some ways to motivate the team: Set clear goals: Clearly defined goals help team members understand what they're working towards and give them a sense of purpose. Offer growth opportunities: Providing opportunities for professional development and advancement can increase motivation and job satisfaction. Provide recognition and rewards: Recognising and rewarding team members for their hard work and achieve"

    Santhosh K. - "As an engineering manager, motivation is key to the success of the team. Here are some ways to motivate the team: Set clear goals: Clearly defined goals help team members understand what they're working towards and give them a sense of purpose. Offer growth opportunities: Providing opportunities for professional development and advancement can increase motivation and job satisfaction. Provide recognition and rewards: Recognising and rewarding team members for their hard work and achieve"See full answer

    Engineering Manager
    Behavioral
  • Amazon logoAsked at Amazon 

    "I had multiple RCA to complete and each one had a deadline but the process to complete them wasn't streamlined which cause some of them to miss SLA and point of contact felt frustrated as she has no information to give to customer. I received feedback that what blocked me to move forward on those and how can I do better next time?"

    Anjesh D. - "I had multiple RCA to complete and each one had a deadline but the process to complete them wasn't streamlined which cause some of them to miss SLA and point of contact felt frustrated as she has no information to give to customer. I received feedback that what blocked me to move forward on those and how can I do better next time?"See full answer

    Customer Success Manager
    Behavioral
  • Amazon logoAsked at Amazon 
    +2

    "Situation: COVID has impacted everyone's lives, especially small businesses. Earlier this year, during the second lockdown in Malaysia, it was estimated that 50%-70% of small businesses have closed. It got me thinking, beyond the existing training programmes, what can my company do to support small businesses? Task: So, I took the initiative to gather our Comms and Government Affairs team, to work together and explore how we can: 1) meaningfully demonstrate our company's commitment in"

    Judy W. - "Situation: COVID has impacted everyone's lives, especially small businesses. Earlier this year, during the second lockdown in Malaysia, it was estimated that 50%-70% of small businesses have closed. It got me thinking, beyond the existing training programmes, what can my company do to support small businesses? Task: So, I took the initiative to gather our Comms and Government Affairs team, to work together and explore how we can: 1) meaningfully demonstrate our company's commitment in"See full answer

    Product Marketing Manager
    Behavioral
    +2 more
  • Amazon logoAsked at Amazon 
    +5

    "A few months ago I joined a micro-services platform engineering team as their manager, at that time my team was struggling to deliver towards an upcoming production deadline for a customer facing product. Production date had been moved 5 times already and there were about 40% of product features which were remaining to be tested and signed off to move to production . I was made responsible to deliver the release of this product within the deadline and turnaround the software delivery throughput."

    Shuchi A. - "A few months ago I joined a micro-services platform engineering team as their manager, at that time my team was struggling to deliver towards an upcoming production deadline for a customer facing product. Production date had been moved 5 times already and there were about 40% of product features which were remaining to be tested and signed off to move to production . I was made responsible to deliver the release of this product within the deadline and turnaround the software delivery throughput."See full answer

    Software Engineer
    Behavioral
    +2 more
Showing 81-100 of 207