Capital One Behavioral Interview Questions

Jane D. - "My approach to dealing with difficult stakeholders has always been: Engage - Directly engage with the stakeholder, meet or chat Listen - Listen to what they have to say, patiently. Understand - Understand their POV, even if it is impossible at some times Ask - Ask clarifying questions. Why? When? What? Engage again - Keep them in the loop until there is closure For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"See full answer

Anna D. - "Situation. Initially, my team consisted of young guys who were hired by team leaders based on hardskills. Previously, the company had just begun the transition from a process-based to a product-based approach. In the process of searching and selecting candidates, the interests of the team and the product owner were not taken into account. The candidate didn't pass a behavioral interview on soft skills. Thus, the team consisted of diverse and talented guys, but not very interested in fast wor"See full answer