DoorDash Interview Questions

Saurabh K. - "Missing Item - User ordered multiple items, few items are missing Wrong Item - Entire order is wrong / there are items in the order that were never ordered How is this measured ? CSAT Missing Items Wrong Items Step 1 : Collect data on orders that reported missing / wrong items. Dive deep to understand if the problem is isolated to a specific metro/zip code/restaurant type (say fast food vs fine dine), time of day (lunch vs dinner), tenure of the courier on th"See full answer

Tracy C. - "Before I walk you through my thought process, I want to align you with the definition of discovery. I assume discovery is the journey before a guest adds a property or experience to the cart, which can be broken down into the discovery of listings pre-search bar on the homepage and discovery post-search bar on the search results page. Are we talking about both touch points as discovery, or would you like me to focus specifically on one? Is this for a specific platform, mobile or desktop web? Bec"See full answer

Bharat D. - "Went through scenarios where a user Interviewer asked me to select a scenario, mostly outside of the control of the app. The interviewer saw me rattled and suggested the need to get to a venue as an experience. I designed a solution and suggested an MVP. The goal was to select a scenario, design MVP and suggest user journey/cohort selection and demonstrate measurement."See full answer

Anonymous Crab - "Clarify: Are we specifically referring to the point in time after a customer places an order to a restaurant, in the context of Doordash? Or are we talking about a generic online order? (Assume former) I am going to walk through what I think our business and product goal is, followed by the users and their painpoints in the workflow after they place an order. Then I will prioritize which pain points to solve for based on business objective and some other factors, and finally brainstorm and prio"See full answer

Shoaib H. - "Clarifyig questons Why do we want to re-design the feature? are there any existing problem with the existing DM feature? -- you figure out Do we have any particular goal in mind which we want to achieve? related to Engagement, Session time etc? -- Think yourself When we say DMs, this includes P2P, Message to business, Message to an open account or you have something else in mind? -- Think yourself With that bieng said lets first understand what are the core use cases of the DM as a feature P"See full answer

Pree M. - "Let's split the experience in four parts: Time between order is placed and order is waiting to be prepped by the shopper. Time between order is prepped by the shopper and ready to be picked by the driver. Time when it's out for delivery. Post delivery experience. Now lets think through what can do wrong? How do we define wrong? A wrong would be anything where a customer has a negative experience. Let's dive into the when things could potentially go wrong. **order is placed and"See full answer

Navin T. - "Clarification Question: What kind of revenue is Target trying to increase? ( Gross Revenue, Net Revenue .. etc ) Answer: Let's stick to Gross revenue. As I understand, the target has two revenue streams - In-store and online purchases. Are there any other revenue streams I should consider? Answer: No Why Now ?. Answer: we have seen our revenue being impacted due to competition from Amazon and Walmart, and our revenue is flat. Which revenue stream do you see a decline, increase, or flat?"See full answer

Kanishkan V. - "I responded with a project that I was a part of during my capstone class. I described how I used HTML, Python, and PostGRESQL in conjunction to create a functioning website using SCRUM."See full answer

Anzhe M. - "It's a 2Sum question with duplicate array elements."See full answer

Amparo L. - "The reason I want to work at Doordash is because I’m a really hard worker, I never give up and I’m good at delivering stuff to my teachers at school whenever they have something to drop off to them, I look at the paper and then I read the directions given to me on the ipad to drop it off."See full answer

Aidynn E. - "Let's start with clarifying question -> What do we want to achieve with increased engagement? Let's say Spotify has personalization that prefers more engaged songs/podcast to be available to new users (who have not heard that song). Along the same lines as Facebook/Linkedin/Instagram prefers posts. The more the song/podcast is engaged among users, for more people it will be visible to listen. What users we are targeting? There are 2 broad categories of users such as creators and listen"See full answer

Exponent - "This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows: Ask clarifying questions List potential high level reasons Gather Context (TROPIC)Time Region Other features / products (internal) Platform Industry / Competition Cannibalization Establish a theory of probable cause Test theories Propose solutions Summarize "See full answer

Namrata L. - "NPS is the Net Promoter Score. It basically measures if the users will promote or recommend our product or not. Do we have any timelines for this? Also Amazon as in the Amazon MarketPlace right? So to improve NPS, we need to improve the customer experience and keep them more engaged. So lets focus on improving engagement. Mission of Amazon - Help users get any and everything by just clicking some buttons at their doorstep. Users Demographics - Teenagers, Young Adults, Adults, Oldies Pro"See full answer