DoorDash Product Manager Interview Questions

Tesfaye M. - "Designing a system to track review abuse on Amazon.com involves detecting fraudulent, manipulative, or biased reviews while ensuring genuine customer feedback isn't mistakenly flagged. Here's a high-level breakdown: 1. Goals Detect and prevent fake or abusive reviews. Maintain integrity and trust in the review system. Support scalability for millions of products and reviews. 2. Key Abuse Scenarios Fake positive reviews (e.g., sellers boosting their own products). Fake"See full answer

Tim W. - "Clarify "What do you mean by favorite product? Are you thinking specifically hardware, software, or a feature within those, or something non-electronic? Dealer's Choice. "Are you asking why I love this product, or to explain why this product is a market leader independent of how i feel about it? Talk about why YOU love this product. Rephrase Question With all that in mind, i want to rephrase the question. "What is your favorite software product and what features in this product"See full answer

Rushab S. - "Before we can delve into opportunities to increase revenue and create a roadmap for next 5 years, let's look at Spotify's Vision and Mission Statement Who are the key stakeholders currently in spotify's ecosystem and how does spotify make revenue What are some of the key market trends that impact the stakeholders in the spotify's ecosystem Spotify's Vision and Mission Statement Mission: Our mission is to unlock the potential of human creativity Vision: Spotify's vision is to be"See full answer

Aabid S. - "We had a huge launch on September 1st of this year where we completely redesigned our application from the grounds up and also migrated to a new platform (React.JS). This project took us 8 months and the launch was a huge deal for the team. Unfortunately the launch wasn't as smooth as we expected and despite doing multiple rounds of QA, some major issues cropped up in the core part of the app right after launch and our client was quite upset since it was disrupting their day-to-day workflow. "See full answer

Bipin R. - "As you know, this is the most important question for any interview. Here is a structure I like to follow, Start with 'I'm currently a SDE/PM/TPM etc with XYZ company.... ' Mention how you got into PM/TPM/SDE field (explaining your journey) Mention 1 or 2 accomplishments Mention what you do outside work (blogging, volunteer etc) Share why are you looking for a new role Ask the interviewer if they have any questions or will like to dive deep into any of your experience"See full answer

Kunal S. - "Clarifying questions: Are there any specific constraints that you want me to take in to account when thinking through this problem : [Interviewer] No Can i think through this in freeform or is there a specific goal we are trying to achieve : [Interviewer] I will let you decide the goal Strategic Analysis: Spotifyies mission is to - "Unlock the potential of human creativity – by giving a million creative artists the opportunity to live off their art and billions of fans the o"See full answer

Shubh - "Defining the product Spotify is a music & podcast streaming application and by podcast, we are talking about the audio podcasts which creators upload on the app. Clarifying Questions & respective assumptions Context Who are we improving the product for? Creators or Consumers? What are the current features for consumers in brief? Each podcast has episodes, about(audio trailer), more like this Why are we doing this? Where are we planning to l"See full answer

David P. - "Question for the community: have others experienced a situation where the interviewer really pushed for defining a success metric early on in the case before making too much progress on the case itself? If so, how did you handle? How I approached the case: I used the framework taught here on Exponent but have a question for the community. At the beginning of the interview, I shared my steps - company goals, customer, painpoints, solutions, prioritize and if we had time, I'll explore some succ"See full answer

Anonymous Aardvark - "QUESTION: Imagine that you are a PM that owns the post booking experience at Airbnb.How would you solve for the worst post-booking experience? Follow-up questions: Specific business goal in mind? (no) What is my scope? Do I own all post booking across product category? Or is there a specific product that I am focussing on (events, homes, specific home duration)? (you chose) Am I focussing on the user - renter or event goer? Or the creator - host or event creator? (your choice) Do yo"See full answer

Steven M. - "Clarifying questions: I assume we're focused on the consumer side of this? ** Yes I am assuming post booking begins immediately after booking a ticket and ends when the user leaves the airport at their destination. Does that sound right? ** Yes Goals: United Airlines wants to get its passengers to their destination seamlessly, safely, and on time. Users: I think about user groups in 3 main buckets. 1) 24 hours following booking 2) >24 following booking through 24 hours before boarding "See full answer

Hashmina H. - "Clarifying Questions: Do we want to target a particular geography or location or should it be done globally? Assume global Is there any particular platform and device we are targeting (App/web) or should it be cross platforms? Cross platforms Can I think about it as Product led solutions or do you want to consider marketing alternatives as well? Let's start with Product led solutions & later if time permits, we can touch on the marketing side as well Are there any constra"See full answer

Mike C. - "Before I dive in, I have a few questions - what defines 'quality' and can it be quantitatively measured? (quality is based on the ride score given to each driver) To begin, let's define Lyfts mission. Lyfts mission is 'to improve peoples lives with the best transportation.' Next, I will define the different user segments Lyft serves, select a high-impact user segment, define their pain points, solve for a particularly affecting pain point, and promote solutions. I will discuss metrics once I h"See full answer

Gunjan B. - "Google flights doesn't have a booking experience. Is this even a real question?"See full answer

Anonymous Fox - "In what terms we need to improve the quality? Is there any focus on any particular host/customer experience? - Let’s consider that we need to improve the customer engagement on Airbnb platform. Airbnb has both - web interface as well as mobile interface. So, I am assuming the experience on both the platforms. I will brief about Airbnb - Airbnb provides homeowners to rent their spare rooms/properties to travelers/visitors and at the same time, travelers/visitors can get accommodation at budget"See full answer

Maya B. - "Sounds like interesting problem! First I'd like to clarify a few things.... Clarify/Find Constraints. WHO - who are we improving the post-booking experience for? restaurant visitors? or restaurant staff who view reservations? new vs existing users? WHAT - what do we mean by improve? is there a specific metric we're looking to improve upon (user experience? increasing show-up rate? booking a second time? etc.?) confirm process/JTBD - are we referring to the standard OpenTab"See full answer

Saurabh G. - "Picked Turo, prioritized customer (renter) persona, listed a few paint points across three pillars - Tool, Car Owner, Car Worst Case scenarios Order did not go through, no order confirmation received Notification issue with tool Owner not replying Owner did not deliver car as expected - delayed or no show 5 Issues with car - not clean, not as promised, dirty, engine isssues Car breakdown after pickup Payment issues Fraud I picked up no show as an issue which could b"See full answer

Bk - "To bring any product to market here are the below steps that I would (did) take: 1.Understand the problem stmt / stakeholder need and asses depth of the problem (qualitatively and then gather metrics to quantify it) 2.Do market study on understanding relatable solutions if any 3.Carve out viable solution/ideation that aligns with overall Business Vision/Goal 4.Get stakeholders buy in on the idea 5.Guesstimate and prioritize high level features, Cost and ROI. 6.Build Business case for Project Le"See full answer

Danyal R. - "Start with OpenTable's goal: making reservations easier for customers. If user's are having bad experiences then that impacts the key metrics ( # of bookings), create a negative brand perception with the potential to lose customers. Focus on ecosystem: customers making reservations & merchants/businesses each have different pain points. For the sake of time, focus on customer's experience. Post Booking User Flow User receives a post booking confirmation (date/time"See full answer