"i asked if she meant operations business analytics metrics.. she clarified that she meant operational/stability metrics.. i explained that i used dynatrace to monitor the product and she said i want to know about SLAs etc. she was looking for the words SLA SLO and SLI.. i then explained SLA 99.99% various SLO's contributed to it like system uptime, continous testing of business functions, and incident mgmt metrics."
Sayee M. - "i asked if she meant operations business analytics metrics.. she clarified that she meant operational/stability metrics.. i explained that i used dynatrace to monitor the product and she said i want to know about SLAs etc. she was looking for the words SLA SLO and SLI.. i then explained SLA 99.99% various SLO's contributed to it like system uptime, continous testing of business functions, and incident mgmt metrics."See full answer