"My approach to dealing with difficult stakeholders has always been:
Engage - Directly engage with the stakeholder, meet or chat
Listen - Listen to what they have to say, patiently.
Understand - Understand their POV, even if it is impossible at some times
Ask - Ask clarifying questions. Why? When? What?
Engage again - Keep them in the loop until there is closure
For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"
Jane D. - "My approach to dealing with difficult stakeholders has always been:
Engage - Directly engage with the stakeholder, meet or chat
Listen - Listen to what they have to say, patiently.
Understand - Understand their POV, even if it is impossible at some times
Ask - Ask clarifying questions. Why? When? What?
Engage again - Keep them in the loop until there is closure
For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"See full answer
"I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user.
To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolut"
Ross B. - "I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user.
To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolut"See full answer
"Clarification: By Improvement we could delve into either improving Monetization, User Engagement, Experience or Retention.
Project Goal: In particular letz focus on improving User Engagement/Experience which may also pave way into monetizing - cuz the way I see it is to put out multiple configurations /packages in the market, and allow users to choose and pay for the services. Its as simple as hiring a full time assistant vs part time. U pay for the service rendered.
**Product Vision"
Bk - "Clarification: By Improvement we could delve into either improving Monetization, User Engagement, Experience or Retention.
Project Goal: In particular letz focus on improving User Engagement/Experience which may also pave way into monetizing - cuz the way I see it is to put out multiple configurations /packages in the market, and allow users to choose and pay for the services. Its as simple as hiring a full time assistant vs part time. U pay for the service rendered.
**Product Vision"See full answer
"Situation - I had 2 projects in hand. 1st - My primary project under my direct line manager, and 2nd - Under a dotted line manager.
I committed to my 2nd project based on my assumptions and planning of the primary project's scope & timelines. For both these projects, I was the key resource. Unfortunately, we got some new findings in my first project, and it happened to be a case where management made an overcommitment to our business without gauging the assumptions correctly. This put pressu"
DM - "Situation - I had 2 projects in hand. 1st - My primary project under my direct line manager, and 2nd - Under a dotted line manager.
I committed to my 2nd project based on my assumptions and planning of the primary project's scope & timelines. For both these projects, I was the key resource. Unfortunately, we got some new findings in my first project, and it happened to be a case where management made an overcommitment to our business without gauging the assumptions correctly. This put pressu"See full answer
Customer Success Manager
Behavioral
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