Service Now Product Manager Interview Questions

NKM - "In my previous role as a Technical Integration Lead, the business wanted a notification feature to alert clients about new clients or documents. They wanted real-time in-portal notifications and daily email summaries at 7am. I built a Kafka listener to catch events, saving them in the DB with a "new" status. For logged-in clients, I used WebSocket to push notifications to their portal. The system checks for new docs/clients on page load and displays them. For emails, I set up a Stone branch sche"See full answer

Bipin R. - "As you know, this is the most important question for any interview. Here is a structure I like to follow, Start with 'I'm currently a SDE/PM/TPM etc with XYZ company.... ' Mention how you got into PM/TPM/SDE field (explaining your journey) Mention 1 or 2 accomplishments Mention what you do outside work (blogging, volunteer etc) Share why are you looking for a new role Ask the interviewer if they have any questions or will like to dive deep into any of your experience"See full answer