"I was assigned to a project where the executive team said they wanted to "improve customer satisfaction" but provided no specific metrics, target outcomes, or scope. The initial brief was vague; they mentioned customer complaints were increasing, but hadn't quantified the problem or identified which customer segments or processes were involved. My responsibility was to lead the analysis and develop a solution; however, first, I needed to transform this ambiguous directive into a clearly defined"
Dhruv M. - "I was assigned to a project where the executive team said they wanted to "improve customer satisfaction" but provided no specific metrics, target outcomes, or scope. The initial brief was vague; they mentioned customer complaints were increasing, but hadn't quantified the problem or identified which customer segments or processes were involved. My responsibility was to lead the analysis and develop a solution; however, first, I needed to transform this ambiguous directive into a clearly defined"See full answer
"I was working for my friend building streams at venues across the Chicago land area for FGC (fighting game tournaments), I adjusted and engineered his equipment to be set up permanently that's until covid came around at least. I used OBS to give visual appearances to stream watchers. So we're talking about subscribe, follow, and donation notifications and things of that nature for viewers to know they contributed in one of those ways. I set up proper sign-up scheduling for participants to lock t"
Ayinde B. - "I was working for my friend building streams at venues across the Chicago land area for FGC (fighting game tournaments), I adjusted and engineered his equipment to be set up permanently that's until covid came around at least. I used OBS to give visual appearances to stream watchers. So we're talking about subscribe, follow, and donation notifications and things of that nature for viewers to know they contributed in one of those ways. I set up proper sign-up scheduling for participants to lock t"See full answer
"I follow a variation of the RICE framework when prioritizing how I ship product features. I start by looking at:
Reach: Because the customer segmentation across our product portfolio is so similar, I tend to hold a lot of weight on product features that will maximize our customer reach with a minimal LOE.
Impact: After establishing which customer segments will benefit from the product feature, I determine the urgency and estimated impact on each customer segment based on customer i"
Ashley C. - "I follow a variation of the RICE framework when prioritizing how I ship product features. I start by looking at:
Reach: Because the customer segmentation across our product portfolio is so similar, I tend to hold a lot of weight on product features that will maximize our customer reach with a minimal LOE.
Impact: After establishing which customer segments will benefit from the product feature, I determine the urgency and estimated impact on each customer segment based on customer i"See full answer
Data Analyst
Behavioral
+8 more
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