Uber Product Design Interview Questions

Tim W. - "Clarify "What do you mean by favorite product? Are you thinking specifically hardware, software, or a feature within those, or something non-electronic? Dealer's Choice. "Are you asking why I love this product, or to explain why this product is a market leader independent of how i feel about it? Talk about why YOU love this product. Rephrase Question With all that in mind, i want to rephrase the question. "What is your favorite software product and what features in this product"See full answer

Ayush R. - "Clarifying Qs: Uber PM Business goals - revenue, user engagement Known customer needs Any trigger or prompt - post covid, things are getting back to normal. Observing demand for kids to travel alone within the city from point A to B Geo - US Uber mission -- Create opportunity through movement Uber strengths - Brand value Mobile tech GPC tracking Real-time traffic and routing algos Fleet of drivers Why we need this app for kids: Why would kids want to trav"See full answer

Tara J. - "I would like to speak loud to narrow the scope of this question so I can be effective in identifying a solution to the problem on hand. Hope that is OK. You mentioned, “Re-design the airport experience”. Is there a goal for this re-design exercise? Some top goals that come to my mind are the following. Please guide me so I can set it and we can proceed from there. “Increase the number of passengers who travel to and from this airport” “Improve customer satisfaction” **“Get in"See full answer

Anonymous Muskox - "Interviewer : How would you reduce ride cancellation on Uber ? Shailesh : Okay before I jump onto the solution, I would like to clarify some points for better understanding. So ride can be cancelled from the both the parties rider and the driver ? So which side are we talking about ? Interviewer : we are seeing more cancellation from diver side. Shailesh : From how long we are seeing this trend ? Interviewer : you can say from an year. Shailesh : Okay, also are we seeing these cancellations from"See full answer

Yespm T. - "First I will talk about this restaurant space in general. Types of restaurants, trends, think about how we can offer something that is differentiated to a viable buyer. Vision / mission of this product User segments - pick one Define user goals, user journey, needs/pain points Think about solutions to their pain points (10 min) Then I’d pick one or two of the solutions and define the features in more detail, as it ties to user journey. I’ll define tradeoffs **1.Restaurant sp"See full answer

Preetham m P. - "1. Clarify the problem Are we building a digital or physical product?- We are offering it as an application on mobile. Are we building a complete new product or as a new feature for existing airline booking apps (Goibibo/Makemytrip, etc.)? - New feature for existing booking apps. We can consider Goibibo as an example. What do you mean by improving experience?- Reduce wait times or optimize the time spent. What is the goal? Engagement or Revenue? - Engagement. Which is t"See full answer

Suraj - "UberPool Product built for Uber Uber is a network of drivers & riders that allow to transport riders from A to B UberPool UberPool product solves for 2-3 riders to take a trip to a destination that works for everyone. It helps with reduced cost for riders, reduced emissions, make it faster to reach destination during high traffic hours makes it harder to find a ride --> until you find users willing to go to same destination "See full answer

Ramesh Y. - "Clarification - is it Uber that is building the feature? Answer: Yes Assuming if Uber is the one building this feature, I would start with if and how does the feature help Uber's mission and north star metrics. Uber's mission is to provide reliable transportation around the world and the primary metric that i can think on a high level is Number of rides , Number of drivers and from business revenue perspective revenue per ride, revenue per rider and driver. I picked revenue per ride because it"See full answer

Prashant S. - "To improve the passenger experience at a major metropolitan airport, I would focus on streamlining the pre-arrival, arrival, and post-flight stages of their journey. Pre-arrival, we could integrate flight details into the Uber app and provide predictive ETAs to help passengers plan better. At the airport, we could partner with authorities to create dedicated drop-off and pickup zones, along with clear in-app navigation to reduce confusion. Post-flight, we could implement dynamic pickup zones, vi"See full answer

Joel A. - "Clarify: User experience improvements or revenue based improvements for the company? (Assumed UX) Can it be hardware or must it be software? (assumed I have the choice) Position: My favorite product is Airbnb. It's an app that let's people list their home for short term rental and then let's guests book those homes (or rooms) to stay in. It's used primarily for vacations but people all over the world now use it for business or even longer term stays. It's idea was pretty revolutionary a"See full answer

Mahesh G. - "I assume I'm a Product Manager at Uber Eats and I believe we are talking about a food delivery and grocery delivery application that's part of the Uber ecosystem. Yes Before I start looking into the problem statement, I want to ask a few clarifying questions if it's fine with you. Yes Is there any specific reason that I should know why Uber Eats could look into improving the product may be reasons such as an increase in customer queries, any competitive initiatives, etc.? Nothing in spec"See full answer

Anonymous Goat - "Comprehend the Situation: I like DownDog, the fitness app. It's my favorite, because it allows me to select on demand different exercises ranging from Yoga, HIIT, Cardio etc with the ability to modify time, voice, background music, intensity etc. I will use the down dog app as an example to discuss user drop-off. Customer: It is designed for casual users who wants to do exercise at gym or home Customer's Needs: This app helps users quickly choose and select the on demand quick exercises ("See full answer

Denny T. - "well i think they're parents should ask ride service"See full answer

Adarsh S. - "Hey, Thanks for the question - it’s a fantastic challenge with real-world impact. Cool so this is the rough backbone structure that we can follow and ofcourse we can add meat later on to it and pivot if required. So here it goes: First would like to lay out the broader mission as to why we are doing this and then some clarification questions and then probably try to segment users via single or different approaches, then will pick which permutation makes sense as the target segment, then ge"See full answer

Daniel M. - "Clarifying questions / Assumptions: Scope: US market Constraints: none Limiting to UberX, Uberpool, UberXL services On-the-ground operations: event operations, things going on as people arrive or leave the event Defining 'events': scoping it down to concerts or large-scale events (that typically have a lot of traffic) Defining 'better experience': easier to get to and leave events Goal: I will optimize for greater user satisfaction with our service, which should translate in"See full answer