"Set Success metrics for Google Maps:
Assuming we are focusing on mobile experience…
Clarify the product:
Overall, it is a directions app:
Gets you from point a to point b
Allows for several methods of transportation - car, public transit, walking, biking, rideshare
After entering location, you click your transport method, and select get directions which leads you to steps to get to you location or if you are driving or walking it speaks to you giving youthe directions aloud based on sett"
Kiley S. - "Set Success metrics for Google Maps:
Assuming we are focusing on mobile experience…
Clarify the product:
Overall, it is a directions app:
Gets you from point a to point b
Allows for several methods of transportation - car, public transit, walking, biking, rideshare
After entering location, you click your transport method, and select get directions which leads you to steps to get to you location or if you are driving or walking it speaks to you giving youthe directions aloud based on sett"See full answer
"Did a quick 30 min writeup on this and I'm submitting before I review/edit.
Success metrics for Spotify Podcasts
Clarify
Focus is on Spotify Podcasts, which are audio content posted by Spotify Content creators
Spotify Podcasts exists across all devices
Spotify as a company is at a mature state and is looking to enhance retention and revenue (monetization)
Spotify makes money through ads, Spotify Podcasts too - Assuming that Spotify Podcasts has some sort of ad product where adv"
Bryan K. - "Did a quick 30 min writeup on this and I'm submitting before I review/edit.
Success metrics for Spotify Podcasts
Clarify
Focus is on Spotify Podcasts, which are audio content posted by Spotify Content creators
Spotify Podcasts exists across all devices
Spotify as a company is at a mature state and is looking to enhance retention and revenue (monetization)
Spotify makes money through ads, Spotify Podcasts too - Assuming that Spotify Podcasts has some sort of ad product where adv"See full answer
"You're the PM for all of Instagram Stories. What is your North Star metric?
Meta's Mission: Give people the power to build community and bring the world
closer together.
IG's Mission: To capture and share the world's moments
User Types
Marketplace / 2-sided ecosystem
Creators and the Consumers
Metric Categories
Adoption
Engagement
Retention
[not pictured]: create a table with 2 columns: Creators and Consumers and 3 rows: Adoption, Engagement, Retention.
Talked through and priori"
Daniel L. - "You're the PM for all of Instagram Stories. What is your North Star metric?
Meta's Mission: Give people the power to build community and bring the world
closer together.
IG's Mission: To capture and share the world's moments
User Types
Marketplace / 2-sided ecosystem
Creators and the Consumers
Metric Categories
Adoption
Engagement
Retention
[not pictured]: create a table with 2 columns: Creators and Consumers and 3 rows: Adoption, Engagement, Retention.
Talked through and priori"See full answer
"Product Bugs can be categorised by severity associated with them.
Product Roadmap prioritization happens by MuSCoW technique, or WSJF for big ticket items.
Suggestions from Leadership normally fall in expedited bucket.
Overall, if there's a Scrum way of executing all priorities, then the PO and Team get together to decide the scope of the sprints for execution."
Anonymous Salmon - "Product Bugs can be categorised by severity associated with them.
Product Roadmap prioritization happens by MuSCoW technique, or WSJF for big ticket items.
Suggestions from Leadership normally fall in expedited bucket.
Overall, if there's a Scrum way of executing all priorities, then the PO and Team get together to decide the scope of the sprints for execution."See full answer
"My approach is try to narrow down by 4W1H.
When - When this happened? Still continuously happen the problem?
Where - Is this happen specific region or entire customers?
What - What kind of problem? One time big error or any data show the curve?
Who - Is it all platform or specific platform (Web, iOS, Android)
How - How serious problem? How many customer affected?
Next step is to narrow down the causes is from internal factors or external factors.
For internal factors:
Any recent up"
Takashi M. - "My approach is try to narrow down by 4W1H.
When - When this happened? Still continuously happen the problem?
Where - Is this happen specific region or entire customers?
What - What kind of problem? One time big error or any data show the curve?
Who - Is it all platform or specific platform (Web, iOS, Android)
How - How serious problem? How many customer affected?
Next step is to narrow down the causes is from internal factors or external factors.
For internal factors:
Any recent up"See full answer
Product Manager
Execution
+2 more
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"What is Facebook Live?
Facebook Live is the posting of a live video -> Virtual events, QA, conversation, presentation/performance.
It can be on your Facebook page, event, or group.
Mission
Facebook's mission is to connect people and bring the world closer together.
The mission of Facebook Live, from my perspective, is to enable individuals to engage ( message), discuss, and learn in real-time with their role models, influencers, and others to discover and establish stronger connect"
Reach G. - "What is Facebook Live?
Facebook Live is the posting of a live video -> Virtual events, QA, conversation, presentation/performance.
It can be on your Facebook page, event, or group.
Mission
Facebook's mission is to connect people and bring the world closer together.
The mission of Facebook Live, from my perspective, is to enable individuals to engage ( message), discuss, and learn in real-time with their role models, influencers, and others to discover and establish stronger connect"See full answer
"Assuming I am a PM for company X and my current task for the morning is resolving a new conflicting product requirement.
First I would like to inquire more about the product and about the conflict.
Product: Assuming I am new and I didn’t already know what the product was, what is our product's value proposition to our customers? How does our product align with our company's goals? What does success look like for our product? Have we been successful in the past? Who are our customers?
Conflict"
Cameron P. - "Assuming I am a PM for company X and my current task for the morning is resolving a new conflicting product requirement.
First I would like to inquire more about the product and about the conflict.
Product: Assuming I am new and I didn’t already know what the product was, what is our product's value proposition to our customers? How does our product align with our company's goals? What does success look like for our product? Have we been successful in the past? Who are our customers?
Conflict"See full answer
"Questions
Couple of questions to make sure we are on the same page with respect to my overall product understanding and its positioning in the market.
Product understanding: FB Pay is a Payment/ Wallet offering using which customers can securely make peer-to-peer payments using Messenger/WhatsApp or even make purchases on FB / Instagram etc. Also, competitors with similar offerings are Apple Pay, Google Pay (to name a few). Is this a fair understanding of the product?
Ans: Yes.
Cu"
Shyla R. - "Questions
Couple of questions to make sure we are on the same page with respect to my overall product understanding and its positioning in the market.
Product understanding: FB Pay is a Payment/ Wallet offering using which customers can securely make peer-to-peer payments using Messenger/WhatsApp or even make purchases on FB / Instagram etc. Also, competitors with similar offerings are Apple Pay, Google Pay (to name a few). Is this a fair understanding of the product?
Ans: Yes.
Cu"See full answer
"Food delivery apps : Food delivery apps are clear example of demand and supply functions, Both end need to monitored closely.
Ecosystem : Order placer, Restaurant and Food delivery Platform
Value :
Order placer find value when they can order food at home from their fav restaurants. Restaurant find value when they make sell via order coming in and probably good reviews which marks future growth.
Food delivery platform when orders are being placed.
North star metrics : # of order delivered
Bre"
Aeshvarya J. - "Food delivery apps : Food delivery apps are clear example of demand and supply functions, Both end need to monitored closely.
Ecosystem : Order placer, Restaurant and Food delivery Platform
Value :
Order placer find value when they can order food at home from their fav restaurants. Restaurant find value when they make sell via order coming in and probably good reviews which marks future growth.
Food delivery platform when orders are being placed.
North star metrics : # of order delivered
Bre"See full answer
"Answered out loud and summarized the transcription with AI \\*\
If I noticed a 10% drop in conversion rate, I wouldn’t treat it as just restoring a metric I’d frame it as protecting the customer experience and do my level best to maintain stakeholder trust.
I’d approach it in five steps:
First, confirm the signal. Is this a real issue or broken tracking? I’d segment the data and check if it’s isolated or systemic. _Happy to go deeper on how I’d break down those segments if that’s u"
Justine C. - "Answered out loud and summarized the transcription with AI \\*\
If I noticed a 10% drop in conversion rate, I wouldn’t treat it as just restoring a metric I’d frame it as protecting the customer experience and do my level best to maintain stakeholder trust.
I’d approach it in five steps:
First, confirm the signal. Is this a real issue or broken tracking? I’d segment the data and check if it’s isolated or systemic. _Happy to go deeper on how I’d break down those segments if that’s u"See full answer
"Part 1 - Initial diagnostic questions
Question:
To start, I want to confirm that this is actually an issue. Have we changed any logging related to DAU in past couple of months?
Answer:
No
Question:
Ok, now I'm wondering if this could be a seasonal issue. In the past 6 months, have we seen a similar trend where DAU is down by 10%?
Answer:
No
Question:
Ok, to zoom out for a second, let's think about any macro-level factors that may have impacted DAU. Is there any negative public sent"
Anonymous Amphibian - "Part 1 - Initial diagnostic questions
Question:
To start, I want to confirm that this is actually an issue. Have we changed any logging related to DAU in past couple of months?
Answer:
No
Question:
Ok, now I'm wondering if this could be a seasonal issue. In the past 6 months, have we seen a similar trend where DAU is down by 10%?
Answer:
No
Question:
Ok, to zoom out for a second, let's think about any macro-level factors that may have impacted DAU. Is there any negative public sent"See full answer
"Clarify: IG shops is the marketplace on IG, where users can view items listed for sale by creators/businesses and also search for specific items or categories. Users can actually buy through shops instead of getting navigated to the original business website. Correct?
Clarify: Can only sellers/businesses which own their inventory have a "shop"? Or can a social media influencer (different IG account) sell on behalf of a business?
Structure: In order to figure out what success looks like, I'd fi"
Anonymous Crab - "Clarify: IG shops is the marketplace on IG, where users can view items listed for sale by creators/businesses and also search for specific items or categories. Users can actually buy through shops instead of getting navigated to the original business website. Correct?
Clarify: Can only sellers/businesses which own their inventory have a "shop"? Or can a social media influencer (different IG account) sell on behalf of a business?
Structure: In order to figure out what success looks like, I'd fi"See full answer
"what is a task rabbit?
marketplace connecting users with freelance labor with local demand, allowing consumers to find help with everyday tasks, including furniture assembly, moving, delivery, and handy person work
Explain the User Flow in short:
User logs in, searches for the services, sorts, picks and books the service
the gig worker gets 24 hours to pick the request, accepted or declined
In case it is accepted then it is considered a "BOOKed"gig
what is the post booking experience?
-"
Anu S. - "what is a task rabbit?
marketplace connecting users with freelance labor with local demand, allowing consumers to find help with everyday tasks, including furniture assembly, moving, delivery, and handy person work
Explain the User Flow in short:
User logs in, searches for the services, sorts, picks and books the service
the gig worker gets 24 hours to pick the request, accepted or declined
In case it is accepted then it is considered a "BOOKed"gig
what is the post booking experience?
-"See full answer
"Clarify:
Understanding of wallets an UPI
What is failure rate here? - transaction failed
Is it real time failure or successful on front end but failed in backend - assuming it is front end, real time failure.
Have other related products/features experienced the same change?
Diagnose (impact, significance)
Failure rate = assuming it is significantly increasing
Impact = customer lifetime value, # of bookings, Avg order value and satisfaction too.
Users & value
Seller = Revenue
"
Apurv W. - "Clarify:
Understanding of wallets an UPI
What is failure rate here? - transaction failed
Is it real time failure or successful on front end but failed in backend - assuming it is front end, real time failure.
Have other related products/features experienced the same change?
Diagnose (impact, significance)
Failure rate = assuming it is significantly increasing
Impact = customer lifetime value, # of bookings, Avg order value and satisfaction too.
Users & value
Seller = Revenue
"See full answer
"Clarifying Questions:
What are Discovery features on IG?
My assumed answer: posts of followers you don’t already follow that you see on the Discovery tab of IG. The posts consist of video clips, IGTV posts, and pics. User can browse through endless scroll of posts, and can filter by category (e.g. sports, comedy, etc.) on the Discovery tab. Exclude IGTV and IG Shopping, which can also be accessed by Discovery tab, and just focus on Discovery of users you don’t already follow as"
Arthur Y. - "Clarifying Questions:
What are Discovery features on IG?
My assumed answer: posts of followers you don’t already follow that you see on the Discovery tab of IG. The posts consist of video clips, IGTV posts, and pics. User can browse through endless scroll of posts, and can filter by category (e.g. sports, comedy, etc.) on the Discovery tab. Exclude IGTV and IG Shopping, which can also be accessed by Discovery tab, and just focus on Discovery of users you don’t already follow as"See full answer
"Measure Success of FB rooms.
First I would like to clarify my understanding of the product:
FB Rooms is a video call product similar to zoom in which a user can create a room and then invite people to join either with Facebook, if they are already friends or with a link or invite.
Able to use filters and virtual backgrounds
Now that we have aligned on the understanding of the product, I would like to think about the goals for the product.
Goals:
Business goals:
Rooms was FB’s"
Kiley S. - "Measure Success of FB rooms.
First I would like to clarify my understanding of the product:
FB Rooms is a video call product similar to zoom in which a user can create a room and then invite people to join either with Facebook, if they are already friends or with a link or invite.
Able to use filters and virtual backgrounds
Now that we have aligned on the understanding of the product, I would like to think about the goals for the product.
Goals:
Business goals:
Rooms was FB’s"See full answer
"TikTok → short-form video platform where users share, post, comment, and like each other’s videos
Clarifying Questions
Define Active → Users who are opening the app at least once a day for a particular duration say 1 min
Geography? Consider India for this case
Is the source/BI Tool where we saw the drop valid enough?
TikTok is both on the app as well as browser - Where are we seeing the drop?
Is there a particular platform wherein we are seeing the drop? Android or iOS
New"
Disha - "TikTok → short-form video platform where users share, post, comment, and like each other’s videos
Clarifying Questions
Define Active → Users who are opening the app at least once a day for a particular duration say 1 min
Geography? Consider India for this case
Is the source/BI Tool where we saw the drop valid enough?
TikTok is both on the app as well as browser - Where are we seeing the drop?
Is there a particular platform wherein we are seeing the drop? Android or iOS
New"See full answer
"Clarified whether this drop is observed in a particular geography or with a particular demography or devices. Then moved to the analysis of any bugs or flow broken or any defects. If not then talk about any competitor launching a product or feature in a similar category. If yes then double down on that or else speak about any political or marketing campaign that's been launched or any negative news about Facebook. What-Why analysis and concluded with a possible cause."
Aekagra S. - "Clarified whether this drop is observed in a particular geography or with a particular demography or devices. Then moved to the analysis of any bugs or flow broken or any defects. If not then talk about any competitor launching a product or feature in a similar category. If yes then double down on that or else speak about any political or marketing campaign that's been launched or any negative news about Facebook. What-Why analysis and concluded with a possible cause."See full answer