Solutions Architect Behavioral Interview Questions

Anonymous Aardvark - "Recently, I had to make a decision that I could automate a part of a process now and help the operations team reducing 9 hours of manual work to 60 minutes for one client. The second option was to fully automate the end to end process that would take 4 weeks of development, but fully automate the process and that could be rolled out across the board. The process was to change the member's paperless preference to paper when a sent email gets bounced 3 times in a row and inform her with a paper"See full answer

Jane D. - "My approach to dealing with difficult stakeholders has always been: Engage - Directly engage with the stakeholder, meet or chat Listen - Listen to what they have to say, patiently. Understand - Understand their POV, even if it is impossible at some times Ask - Ask clarifying questions. Why? When? What? Engage again - Keep them in the loop until there is closure For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"See full answer

Ross B. - "I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user. To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolut"See full answer

Ayinde B. - "I was working for my friend building streams at venues across the Chicago land area for FGC (fighting game tournaments), I adjusted and engineered his equipment to be set up permanently that's until covid came around at least. I used OBS to give visual appearances to stream watchers. So we're talking about subscribe, follow, and donation notifications and things of that nature for viewers to know they contributed in one of those ways. I set up proper sign-up scheduling for participants to lock t"See full answer

Shiva P. - "When customer is not worried about quality but only worried about delivery"See full answer

Vihari K. - "Situation: While working at CVS Health, our inventory management system for OTCHS products was facing challenges. We had increasing stock outs, and our existing data was insufficient to fully understand and address the issue since it has been only a year this product line was initiated. Action: Although we do have a forecasting model to predict demand and other algorithms to trigger out of stock flags to warehouses to fill them, lack of data points on seasonality, supplier delays, compliance"See full answer

Rajesh V. - "As a PM i received a feedback from my program manager on my style of verbal communication. It is about me speaking faster when i wanted to get away with a topic that i wasn't confident (may be not backed up with data, or still in process of getting detailed insight of a problem etc.). Whereas when I'm confident I tend to speak slowly or more assertively that made people to follow easily. I welcomed that feedback so from then on when I'm not confident in a topic I became more assertive to let pe"See full answer

Sarah K. - "I once had to change a decision i had previously made when I got stakeholder feedback that seemed to contradict what was already designed or already even built - such as the way a page was architected or the designs or colors used on a page. I had a justification for all decisions made, but sometimes the stakeholder feedback brings a perspective, such as a part of the user experience, that I had not thought of before. So I then went back to the original design or product and made an adjustment o"See full answer

BePostive - "· Listen both sides and without any bias. Support or focus on the problem rather than person. Take necessary steps in case there is middle ground its well and good if both parties agree. If not be honest and support the person who is correct. Ultimate goal is to be useful for overall project and company rather individual satisfaction. The approach should be fit into overall team goal."See full answer

Satesh A. - "I dont know is good and you should use however than but."See full answer

Scott S. - " The Situation A few months ago, our trading platform started experiencing significant latency issues during peak trading hours. This latency was affecting our ability to process real-time market data and execute trades efficiently, potentially leading to substantial financial losses and missed opportunities. Identifying the Problem The first step was to identify the root cause of the latency. I organized a team meeting with our data engineers, DevOps, and network specialists to gather"See full answer

Praful B. - "The customer's business needs and requirements. The technical aspects of their legacy system. The budget and timeline constraints. The risks and mitigation strategies. The customer's specific concerns. Assess the feasibility of migrating their legacy system to the cloud - This will involve evaluating the technical aspects of their legacy system, as well as the business impact of the migration. Develop a migration plan -This plan should outline the steps involved in migrat"See full answer

Ben G. - "Achieving your metric of success (Daily Active Users, Engagement etc.) Improving user sentiment in their experience of using the product Attention given to accessibility, visual design and content hierarchy The product design aligns with goals and branding of company Product clearly communicates value to our users and helps them achieve their goals"See full answer

Sueudo G. - "I think rapport with the team is key to deciding what one of these members can do that would bring more development capability to him, the team and the project. Analyzing the skill and attitude of my team members in advance and putting them in the role where they are strongest and happiest has been an important factor in my success stories. Taking care to identify a potential leader in the team will make it evolve faster as well. So this is how I make decisions when forming a squad for a spec"See full answer

Nikolas C. - "That's really interesting how in section "Behavioral Interviews for Engineers" there is no single interview for, actually, Engineer. It's EM, SA, CEO, PM etc. So all problems are not relevant for people who are not managing products and not applying for manager's role. Will you consider adding at least couple of them? "See full answer

Vijay P. - "Explained in STAR format one of the project situation where I had to collect data points by deploying a minimum viable product due to unclear business requirements/dynamic nature of business. Emphasized on exact data points and how they strategically used to iteratively deploy improved version of product."See full answer

Parag L. - "I was in my early days of leadership and strategy. In Marriott when a decision was made by C suite to buy products as wrapper over cloud providers I was surprised and based on my limited information and knowledge posted a question to Chief technology officer as why it won't be a good strategy to directly use Native offering from AWS. The reason enlightened me and gave new a new thought process that being such a large enterprise that has presence in 200+ countries across globe we may have challen"See full answer