"My approach to dealing with difficult stakeholders has always been:
Engage - Directly engage with the stakeholder, meet or chat
Listen - Listen to what they have to say, patiently.
Understand - Understand their POV, even if it is impossible at some times
Ask - Ask clarifying questions. Why? When? What?
Engage again - Keep them in the loop until there is closure
For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"
Jane D. - "My approach to dealing with difficult stakeholders has always been:
Engage - Directly engage with the stakeholder, meet or chat
Listen - Listen to what they have to say, patiently.
Understand - Understand their POV, even if it is impossible at some times
Ask - Ask clarifying questions. Why? When? What?
Engage again - Keep them in the loop until there is closure
For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"See full answer
"Clarifying questions:
Are we looking at a trend? YoY/MoM/WoW
No, last year the numbers were fine.
Is the decrease gradual or sudden?
This seems like a sudden decrease MoM. Last month we were on target to meet our goals.
Is this across all products or is it specific to a product?
This is specific to one product.
Is this region-specific or across all markets?
Across all markets
Ok, this gives me some idea that this product which is part of our p"
Jane D. - "Clarifying questions:
Are we looking at a trend? YoY/MoM/WoW
No, last year the numbers were fine.
Is the decrease gradual or sudden?
This seems like a sudden decrease MoM. Last month we were on target to meet our goals.
Is this across all products or is it specific to a product?
This is specific to one product.
Is this region-specific or across all markets?
Across all markets
Ok, this gives me some idea that this product which is part of our p"See full answer