"Designing a system to track review abuse on Amazon.com involves detecting fraudulent, manipulative, or biased reviews while ensuring genuine customer feedback isn't mistakenly flagged. Here's a high-level breakdown:
1. Goals
Detect and prevent fake or abusive reviews.
Maintain integrity and trust in the review system.
Support scalability for millions of products and reviews.
2. Key Abuse Scenarios
Fake positive reviews (e.g., sellers boosting their own products).
Fake"
Tesfaye M. - "Designing a system to track review abuse on Amazon.com involves detecting fraudulent, manipulative, or biased reviews while ensuring genuine customer feedback isn't mistakenly flagged. Here's a high-level breakdown:
1. Goals
Detect and prevent fake or abusive reviews.
Maintain integrity and trust in the review system.
Support scalability for millions of products and reviews.
2. Key Abuse Scenarios
Fake positive reviews (e.g., sellers boosting their own products).
Fake"See full answer
"Understanding Reels – What It Is, Who Uses It, and What Problem It Solves
What Is Reels?
Reels is Meta’s short-form video platform embedded within Instagram and Facebook, designed to capture the rising demand for snackable video content and compete directly with TikTok and YouTube Shorts. Unlike Stories, which focus on temporary sharing, Reels is designed for entertainment, discoverability, and viral trends, making it a crucial driver for user engagement and creator monetization.
Who Are the"
Saketh reddy S. - "Understanding Reels – What It Is, Who Uses It, and What Problem It Solves
What Is Reels?
Reels is Meta’s short-form video platform embedded within Instagram and Facebook, designed to capture the rising demand for snackable video content and compete directly with TikTok and YouTube Shorts. Unlike Stories, which focus on temporary sharing, Reels is designed for entertainment, discoverability, and viral trends, making it a crucial driver for user engagement and creator monetization.
Who Are the"See full answer
"Context / Goal:
Have we seen this decrease in response time over a while (week/month) or short time (day/hours) - Over the last few months
How is Employer Response time calculated? - Average time from an employee applying for a job to an employer responding - This isn’t accounting for the increase in listings / number of applicants but does it need to?
Was there a change to how response time is calculated? - No
Can job listings be duplicates? - Yes, but not likely
i"
Nikitha G. - "Context / Goal:
Have we seen this decrease in response time over a while (week/month) or short time (day/hours) - Over the last few months
How is Employer Response time calculated? - Average time from an employee applying for a job to an employer responding - This isn’t accounting for the increase in listings / number of applicants but does it need to?
Was there a change to how response time is calculated? - No
Can job listings be duplicates? - Yes, but not likely
i"See full answer
"I’ll first set the purpose of Instagram Reels Ads as a product:
Instagram Reels connect to Meta’s mission of building meaningful connections and build community via connecting people through visual storytelling. It’s a popular product with typically Billions of active users. The business model of Meta is largely dependent on ad revenue and Ads on Reels shall primarily be poised to improve revenue for Instagram Reels and in turn Meta, and on secondary notes the upside could be in improving produc"
Arunima S. - "I’ll first set the purpose of Instagram Reels Ads as a product:
Instagram Reels connect to Meta’s mission of building meaningful connections and build community via connecting people through visual storytelling. It’s a popular product with typically Billions of active users. The business model of Meta is largely dependent on ad revenue and Ads on Reels shall primarily be poised to improve revenue for Instagram Reels and in turn Meta, and on secondary notes the upside could be in improving produc"See full answer
"Approach -
Check the product scope - social network, IG, Whatsapp, etc.
Check how the metric is measured and if there are shortcomings or changes in the approach
Eliminate obvious reasons like seasonality, external events, analytical pipeline changes, etc.
Look for internal product changes or issues
In case the hypothesis falls short, find ways to triangulate the issue
PS - A real interview may not need so many questions to be asked. I am just listing down questions to validate or rej"
Lavesh D. - "Approach -
Check the product scope - social network, IG, Whatsapp, etc.
Check how the metric is measured and if there are shortcomings or changes in the approach
Eliminate obvious reasons like seasonality, external events, analytical pipeline changes, etc.
Look for internal product changes or issues
In case the hypothesis falls short, find ways to triangulate the issue
PS - A real interview may not need so many questions to be asked. I am just listing down questions to validate or rej"See full answer
Product Manager
Analytical
+2 more
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"DoorDash - An online Food Ordering and Food Delivery Company.
What is the Goal of the DoorDash?
The goal is to empower local business and connect to the users.
Who are the the different stakeholders involved to achieve this Goal for DoorDash?
Users
Restaurant Partners
Delivery Partners
What they need to do to achieve this goal?
More users have to come on the platform for ordering
Restaurants has to fulfil the requirement of maximum number of Users
Delivery part"
Anonymous Muskox - "DoorDash - An online Food Ordering and Food Delivery Company.
What is the Goal of the DoorDash?
The goal is to empower local business and connect to the users.
Who are the the different stakeholders involved to achieve this Goal for DoorDash?
Users
Restaurant Partners
Delivery Partners
What they need to do to achieve this goal?
More users have to come on the platform for ordering
Restaurants has to fulfil the requirement of maximum number of Users
Delivery part"See full answer
"Company Mission: Make video communication frictionless
Product: Zoom is a telecommunications tool used by companies and individuals to interact with one another. It has a freemium business model i.e. it provides some basic features to its users for free and premium features for a subscription.
Features:
Video and audio interactions.
Built-in collaboration features.
End-to-end encryption for all meetings.
Recording and transcripts.
Streamlined calendaring.
User Base:
"
R A. - "Company Mission: Make video communication frictionless
Product: Zoom is a telecommunications tool used by companies and individuals to interact with one another. It has a freemium business model i.e. it provides some basic features to its users for free and premium features for a subscription.
Features:
Video and audio interactions.
Built-in collaboration features.
End-to-end encryption for all meetings.
Recording and transcripts.
Streamlined calendaring.
User Base:
"See full answer
"First I'd start by asking a few questions/clarifying some assumptions:
This is the existing Facebook Events product where users invite other Facebook users to an event (either IRL or virtual) at a certain time/date, and invitees can RSVP, or react/comment on the event?
Is this question limited to a specific part of the FB product base (e.g. Facebook app vs. web experience) or are we discussing the FB Events product across all platforms?
FB Events have been a key part of Facebook for quite"
Chelsea F. - "First I'd start by asking a few questions/clarifying some assumptions:
This is the existing Facebook Events product where users invite other Facebook users to an event (either IRL or virtual) at a certain time/date, and invitees can RSVP, or react/comment on the event?
Is this question limited to a specific part of the FB product base (e.g. Facebook app vs. web experience) or are we discussing the FB Events product across all platforms?
FB Events have been a key part of Facebook for quite"See full answer
"👇 Your feedback is very much appreciated 👇
👁️ Vision
Empower artists to earn a living through their art while connecting millions of fans to exceptional music experiences. A live streaming feature can humanize the digital experience, making the platform not only a place to stream recorded music but also a stage for real-time, authentic artist-fan interactions.
Enhance Spotify’s artist-first narrative by providing a unique way for artists to monetize their performances.
Leverage Spot"
Julien C. - "👇 Your feedback is very much appreciated 👇
👁️ Vision
Empower artists to earn a living through their art while connecting millions of fans to exceptional music experiences. A live streaming feature can humanize the digital experience, making the platform not only a place to stream recorded music but also a stage for real-time, authentic artist-fan interactions.
Enhance Spotify’s artist-first narrative by providing a unique way for artists to monetize their performances.
Leverage Spot"See full answer
"Clarifying question 1: Define Friend requests -- no. of friend requests sent in the platform through the "Add Friend" button
Clarifying question 2: Time period for comparison - 10% - WoW or DoD or MoM? -- WoW
Gathering context:
Is the decline progressive or a one-time event? --> progressive
Because the decline is progressive, ruling out technical glitches, downtime, or any other reason impacting the feature uptime.
Is this decline global or regional? --> global
Because the"
P K. - "Clarifying question 1: Define Friend requests -- no. of friend requests sent in the platform through the "Add Friend" button
Clarifying question 2: Time period for comparison - 10% - WoW or DoD or MoM? -- WoW
Gathering context:
Is the decline progressive or a one-time event? --> progressive
Because the decline is progressive, ruling out technical glitches, downtime, or any other reason impacting the feature uptime.
Is this decline global or regional? --> global
Because the"See full answer
"Sales Performance Dashboard t for sales leaders to monitor product performance:
Sales Performance Dashboard
Top-Level Metrics (KPI Summary)
Time Filter: [Day] [Week] [Month] [Quarter] [Custom Range]
Total Sales Revenue
Displays total revenue for the selected period.
Units Sold
Breakdown by product category and SKU.
Average Deal Size
Total revenue ÷ Number of deals closed.
Conversion Rate
_Leads to sales conversion ratio."
Syed A. - "Sales Performance Dashboard t for sales leaders to monitor product performance:
Sales Performance Dashboard
Top-Level Metrics (KPI Summary)
Time Filter: [Day] [Week] [Month] [Quarter] [Custom Range]
Total Sales Revenue
Displays total revenue for the selected period.
Units Sold
Breakdown by product category and SKU.
Average Deal Size
Total revenue ÷ Number of deals closed.
Conversion Rate
_Leads to sales conversion ratio."See full answer
"First
Clarify whether this is for FB general account or business account
Why is removing the profile pic being considered in the first place? Declining conversion rates? TTV(signup to post creation) is perceived as too high wrt competing apps? Meta is considering a single signup for all its apps(FB, Insta, WA) & is looking to optimize the same?
Do we have any supporting data for this? user feedback?
Next
Look at current FB signup flow(assuming these are the steps since its be"
Debajyoti B. - "First
Clarify whether this is for FB general account or business account
Why is removing the profile pic being considered in the first place? Declining conversion rates? TTV(signup to post creation) is perceived as too high wrt competing apps? Meta is considering a single signup for all its apps(FB, Insta, WA) & is looking to optimize the same?
Do we have any supporting data for this? user feedback?
Next
Look at current FB signup flow(assuming these are the steps since its be"See full answer
"Clarification:
What types of jobs are we targeting? Are we talking about a broad market (like Indeed) or more focused—white-collar (LinkedIn-style) or blue-collar (gigs and tasks)?
Where are we launching the marketplace—U.S. or globally? Let’s assume U.S. for now.
Is this a standalone product or integrated within one of Meta’s existing platforms (Facebook, WhatsApp, Instagram)? Let’s assume it’s integrated into Facebook.
Overview:
Meta’s Mission: Why would Meta want to launch a"
Kat - "Clarification:
What types of jobs are we targeting? Are we talking about a broad market (like Indeed) or more focused—white-collar (LinkedIn-style) or blue-collar (gigs and tasks)?
Where are we launching the marketplace—U.S. or globally? Let’s assume U.S. for now.
Is this a standalone product or integrated within one of Meta’s existing platforms (Facebook, WhatsApp, Instagram)? Let’s assume it’s integrated into Facebook.
Overview:
Meta’s Mission: Why would Meta want to launch a"See full answer
"Alright, let's think through this change of moving the 'like' button to a menu under three dots on photos
I'll start by
aligning this change with Facebook's mission,
analyze key insights,
define the product mission for this update,
Identify the eco-system (n-sided marketplace)
Look at the effects on the eco-systems,
Effects on their needs and pain points.
Identify the most important actors and most important actions
Come up with some metrics that we may be using to"
Fahad K. - "Alright, let's think through this change of moving the 'like' button to a menu under three dots on photos
I'll start by
aligning this change with Facebook's mission,
analyze key insights,
define the product mission for this update,
Identify the eco-system (n-sided marketplace)
Look at the effects on the eco-systems,
Effects on their needs and pain points.
Identify the most important actors and most important actions
Come up with some metrics that we may be using to"See full answer
"average price per transaction would drop because we might not be considering currency exchange rates, which is much lower in India and Southeast Asia, when aggregating data globally.
to define success, i'll first segment the data, separating existing markets to newer ones to check if that is the cause of the dropping average price. then i'll select a north star metric, which would be the number of completed transactions vs. attempted. i'll also track supporting metrics like usage frequency and"
Sam E. - "average price per transaction would drop because we might not be considering currency exchange rates, which is much lower in India and Southeast Asia, when aggregating data globally.
to define success, i'll first segment the data, separating existing markets to newer ones to check if that is the cause of the dropping average price. then i'll select a north star metric, which would be the number of completed transactions vs. attempted. i'll also track supporting metrics like usage frequency and"See full answer
"Clarifying Questions -
Who are we referring to "friends" and "non-friends"? (My assumption is people who we follow and they follow us back are our FRIENDS and people who we just follow, recommendations by Facebook and all other content falls under NON-FRIENDS category, is it right?)
Are we doing it putting a certain success metric in our mind? (Assuming none, just to make people's lives easy)
Let's use a combination of GAME & 4W1H Framework here to evaluate this question
**G"
Pankhuri T. - "Clarifying Questions -
Who are we referring to "friends" and "non-friends"? (My assumption is people who we follow and they follow us back are our FRIENDS and people who we just follow, recommendations by Facebook and all other content falls under NON-FRIENDS category, is it right?)
Are we doing it putting a certain success metric in our mind? (Assuming none, just to make people's lives easy)
Let's use a combination of GAME & 4W1H Framework here to evaluate this question
**G"See full answer
"Clarifying questions:
Open metrics - Number of times users open the google document on a given day
10% decline - is it a gradual decline or steep decline? (since when)
Do we witness decline from a specific geography?
Decline for consumers or enterprise customers?
Decline from web or mobile app?
Review logs or bug reports to check if there are customer issues reports
Internal
Determine if a particular release is causing the issue
Review other metrics to check if fewer do"
Sahil A. - "Clarifying questions:
Open metrics - Number of times users open the google document on a given day
10% decline - is it a gradual decline or steep decline? (since when)
Do we witness decline from a specific geography?
Decline for consumers or enterprise customers?
Decline from web or mobile app?
Review logs or bug reports to check if there are customer issues reports
Internal
Determine if a particular release is causing the issue
Review other metrics to check if fewer do"See full answer
"Best practices for prioritizing customer service requests
Prioritizing support requests is a key part of creating a customer journey optimized for maximum revenue. If you want to start using a ticket prioritization process that will boost both customer satisfaction and your bottom line, we've got nine proven best practices below:
Respond to your most loyal customers first
Tag repeat customers as high-priority tickets
Automate simple requests wherever possible
Mark tickets with urg"
Hayatu H. - "Best practices for prioritizing customer service requests
Prioritizing support requests is a key part of creating a customer journey optimized for maximum revenue. If you want to start using a ticket prioritization process that will boost both customer satisfaction and your bottom line, we've got nine proven best practices below:
Respond to your most loyal customers first
Tag repeat customers as high-priority tickets
Automate simple requests wherever possible
Mark tickets with urg"See full answer
"Product Overview: Instagram, a social network owned by Meta, allows users to create and share various types of content, including photos, videos, and Reels, which are short, TikTok-style videos. The platform serves different user segments, including content creators, viewers, and the platform itself as an ecosystem.
User Segmentation: I segmented users into three primary categories:
Content Creators: This includes businesses, public figures, influencers, and regular users who crea"
Aviran H. - "Product Overview: Instagram, a social network owned by Meta, allows users to create and share various types of content, including photos, videos, and Reels, which are short, TikTok-style videos. The platform serves different user segments, including content creators, viewers, and the platform itself as an ecosystem.
User Segmentation: I segmented users into three primary categories:
Content Creators: This includes businesses, public figures, influencers, and regular users who crea"See full answer
"Narrow down scope with clarifying questions:
Confirm that Reactions are the like, love, sad and other icons that facebook users can respond with on your post.
Understand the metric: is "down" ... absolute number or is it a ratio of reactions per post?
Understand the boundary conditions: Is it specific to a certain region, certain segment of users (only from new users versus active users), happening on personal posts or group posts, happening on app versus desktop/mobile etc.
Under"
Praveen - "Narrow down scope with clarifying questions:
Confirm that Reactions are the like, love, sad and other icons that facebook users can respond with on your post.
Understand the metric: is "down" ... absolute number or is it a ratio of reactions per post?
Understand the boundary conditions: Is it specific to a certain region, certain segment of users (only from new users versus active users), happening on personal posts or group posts, happening on app versus desktop/mobile etc.
Under"See full answer
Asked at 
Asked at 
Asked at 
