"In our product portfolio there were many teams and we were almost 12 product managers interacting closely to deliver the entire product feature area. Situation was that we were frequently had defects come in which will result in defects pushed back and forth. Goal was to avoid this as SLA of defects was getting impacted immensely there were priority 2 defects which we were sitting for couple of weeks before being looked at.
There was a need to establish a triaging process. Along with my leaders"
Karthik T. - "In our product portfolio there were many teams and we were almost 12 product managers interacting closely to deliver the entire product feature area. Situation was that we were frequently had defects come in which will result in defects pushed back and forth. Goal was to avoid this as SLA of defects was getting impacted immensely there were priority 2 defects which we were sitting for couple of weeks before being looked at.
There was a need to establish a triaging process. Along with my leaders"See full answer
"1. Understand the "Why" (Deep Dive) - Before jumping to solutions, as a PM needs to precisely understand why users are unhappy. NPS gives us a score, but not the reasons. (0 -4 weeks)
Analyze Feedback: Go beyond the score. What are Detractors (0-6) saying? What do Promoters (9-10) love?
Qualitative Research:(VOC- voice of the customer) Conduct user interviews, analyze support tickets, and observe product usage. Pinpoint specific pain points (e.g., slow p"
Vishnu G. - "1. Understand the "Why" (Deep Dive) - Before jumping to solutions, as a PM needs to precisely understand why users are unhappy. NPS gives us a score, but not the reasons. (0 -4 weeks)
Analyze Feedback: Go beyond the score. What are Detractors (0-6) saying? What do Promoters (9-10) love?
Qualitative Research:(VOC- voice of the customer) Conduct user interviews, analyze support tickets, and observe product usage. Pinpoint specific pain points (e.g., slow p"See full answer
"Let's imagine you want to open Google Maps, you type maps.google.com and hit Enter. Here is what happens:
You type maps.google.com into the address bar of your browser.
Browser completes the address, for example, maps.google.com → https://www.maps.google.com
[Address decoding] → browser breaks down the URL into parts
‘https://’: protocol → how the browser should connect to the website
Default is HTTP (Hypertext Transfer Protocol) which shows up as ‘ http:/"
Jasmin R. - "Let's imagine you want to open Google Maps, you type maps.google.com and hit Enter. Here is what happens:
You type maps.google.com into the address bar of your browser.
Browser completes the address, for example, maps.google.com → https://www.maps.google.com
[Address decoding] → browser breaks down the URL into parts
‘https://’: protocol → how the browser should connect to the website
Default is HTTP (Hypertext Transfer Protocol) which shows up as ‘ http:/"See full answer
"slack. it's one of the daily productivity tools I need to use. slack is to make the collaborative work quicker, easier, and less formal. it's an instant message app with different features built on. the main user value is to improve the communication efficiency. the main business value is the paid seats and revenue.
I like so many things but also suffer from other things. slack target enterprise users, community users, smb users. I fall under the first 2 buckets.
personally I have high torre"
Tian H. - "slack. it's one of the daily productivity tools I need to use. slack is to make the collaborative work quicker, easier, and less formal. it's an instant message app with different features built on. the main user value is to improve the communication efficiency. the main business value is the paid seats and revenue.
I like so many things but also suffer from other things. slack target enterprise users, community users, smb users. I fall under the first 2 buckets.
personally I have high torre"See full answer
"Clarifying question: may I assume that this would be for all new units that Roku would be selling? Ie. they wouldn't be sending new remotes to existing Roku customers? (assume interviewer agrees)
Here's how I would approach this analysis:
Identify purpose and value of this button for customers
Identify the purpose and value for HBO/Max and Roku
Posit: HBO should be willing to pay up to the value that HBO/Max gets minus potential discount by Roku for the value that Roku would get
Pre"
Anonymous Sparrow - "Clarifying question: may I assume that this would be for all new units that Roku would be selling? Ie. they wouldn't be sending new remotes to existing Roku customers? (assume interviewer agrees)
Here's how I would approach this analysis:
Identify purpose and value of this button for customers
Identify the purpose and value for HBO/Max and Roku
Posit: HBO should be willing to pay up to the value that HBO/Max gets minus potential discount by Roku for the value that Roku would get
Pre"See full answer
Product Manager
Product Strategy
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"Assumptions and Clarifications!
1 . What is the aim? increase monetization or to just provide easy accessible food for customers
2.What are the supposed items to be available in the vending machines?
3.How many Vending Machines per hotel if more than 1 Can we add different items in the machines or are they supposed to be similar?
4.Which company is looking to Design this machine?Is it google? Or some other company?
5.These machines should they be available to paying guests or visitors or bot"
Prabhav G. - "Assumptions and Clarifications!
1 . What is the aim? increase monetization or to just provide easy accessible food for customers
2.What are the supposed items to be available in the vending machines?
3.How many Vending Machines per hotel if more than 1 Can we add different items in the machines or are they supposed to be similar?
4.Which company is looking to Design this machine?Is it google? Or some other company?
5.These machines should they be available to paying guests or visitors or bot"See full answer
"Clarifying questions:
What city/ country are we talking about?
Indian metro.
What all counts as a grocery store? Do have to cover dark stores as well which are not open to public?
Only consider all grocery stores where public pick up is allowed.
Do we have to include hyper markets/ super markets as well or only smaller stores?
Include both.
Okay, so I would be considering the Indian metro of Bangalore here.
The overall equation is , **total number of grocery stores = Number of small grocer"
Kartikeya N. - "Clarifying questions:
What city/ country are we talking about?
Indian metro.
What all counts as a grocery store? Do have to cover dark stores as well which are not open to public?
Only consider all grocery stores where public pick up is allowed.
Do we have to include hyper markets/ super markets as well or only smaller stores?
Include both.
Okay, so I would be considering the Indian metro of Bangalore here.
The overall equation is , **total number of grocery stores = Number of small grocer"See full answer
"First, let’s discuss why this is important for any platform business
Think of platform businesses like Amazon or YouTube as matchmakers. They connect people who want something with those who provide it, whether it's products or content.
But here's the catch: users trust these platforms to make sure they're getting good stuff. They want genuine products, safe content, and no scams.
So, platforms need to be like guardians. They check suppliers and content creators to make sure they're not"
Jay K. - "First, let’s discuss why this is important for any platform business
Think of platform businesses like Amazon or YouTube as matchmakers. They connect people who want something with those who provide it, whether it's products or content.
But here's the catch: users trust these platforms to make sure they're getting good stuff. They want genuine products, safe content, and no scams.
So, platforms need to be like guardians. They check suppliers and content creators to make sure they're not"See full answer
"I would like to speak loud to narrow the scope of this question so I can be effective in identifying a solution to the problem on hand. Hope that is OK.
You mentioned, “Re-design the airport experience”. Is there a goal for this re-design exercise? Some top goals that come to my mind are the following. Please guide me so I can set it and we can proceed from there.
“Increase the number of passengers who travel to and from this airport”
“Improve customer satisfaction”
**“Get in"
Tara J. - "I would like to speak loud to narrow the scope of this question so I can be effective in identifying a solution to the problem on hand. Hope that is OK.
You mentioned, “Re-design the airport experience”. Is there a goal for this re-design exercise? Some top goals that come to my mind are the following. Please guide me so I can set it and we can proceed from there.
“Increase the number of passengers who travel to and from this airport”
“Improve customer satisfaction”
**“Get in"See full answer
"Initial Assumptions
I’m going to assume that this is a blue sky question, and there aren’t any constraints in terms of geo, funding, etc.
With that in mind, one deeply unoptimized product is… a parking meter.
I’ll assume for the sake of this answer that we’re focusing on parking in an urban environment since that’s where most parking-related friction exists.
I’m also going to assume that we’re a startup and don’t have any special strengths/ weaknesses that we need to account for"
Philip C. - "Initial Assumptions
I’m going to assume that this is a blue sky question, and there aren’t any constraints in terms of geo, funding, etc.
With that in mind, one deeply unoptimized product is… a parking meter.
I’ll assume for the sake of this answer that we’re focusing on parking in an urban environment since that’s where most parking-related friction exists.
I’m also going to assume that we’re a startup and don’t have any special strengths/ weaknesses that we need to account for"See full answer
"Narrow scope of mission:
As a Product Manager for Google Search, my primary mission would be to enhance the search experience for users, ensuring they find the most relevant information quickly and efficiently. This involves continually improving the quality of search results, enhancing the user interface, and exploring innovative features to meet evolving user needs.
Customer segments:
Google Search caters to a diverse range of users, including students, professionals, researchers, and"
Devendra B. - "Narrow scope of mission:
As a Product Manager for Google Search, my primary mission would be to enhance the search experience for users, ensuring they find the most relevant information quickly and efficiently. This involves continually improving the quality of search results, enhancing the user interface, and exploring innovative features to meet evolving user needs.
Customer segments:
Google Search caters to a diverse range of users, including students, professionals, researchers, and"See full answer
"Answering only estimation portion for practice (for some reason after submitting the formatting is unorganized)
clarification and assumptions
can I assume this grocery store location is called Greens
can I assume that self-checkout means that customers checks out without assistance?
can I assume that cashier checkout means that cashier assists customers with checkout?
can I assume that ratio means how man self-checkouts should be place at this grocery store compare"
Ama M. - "Answering only estimation portion for practice (for some reason after submitting the formatting is unorganized)
clarification and assumptions
can I assume this grocery store location is called Greens
can I assume that self-checkout means that customers checks out without assistance?
can I assume that cashier checkout means that cashier assists customers with checkout?
can I assume that ratio means how man self-checkouts should be place at this grocery store compare"See full answer
"Clarifying questions:
Do we want to focus on front end or backend?
Front end
Do we want to focus on any particular platform? For ex: Site, mobile, apps
Interviewer: Desktop
Is there anything tools on gmail that you'd like me to focus on? For ex: Meet, Hangouts, Notes
Interviewer: Just the main product
Are there any specific product buckets that you'd like me to go through? For ex: Sign up flows, login flows, security, product experience, sign out flow, recommend"
Amy M. - "Clarifying questions:
Do we want to focus on front end or backend?
Front end
Do we want to focus on any particular platform? For ex: Site, mobile, apps
Interviewer: Desktop
Is there anything tools on gmail that you'd like me to focus on? For ex: Meet, Hangouts, Notes
Interviewer: Just the main product
Are there any specific product buckets that you'd like me to go through? For ex: Sign up flows, login flows, security, product experience, sign out flow, recommend"See full answer
"Clarifying questions:
Can I assume the timeframe to be today, ie Dec 2024? : Yes
What country are we targeting? Lets say it is India.
When we say "Use google search to find a new job" do we mean to say that they use Google search in their job search process or also convert and actually find a job? : The former.
I am assuming we are only considering when someone directly searches jobs on Google and not searches for some job search portal on google: Yes.
How long should the search"
Kartikeya N. - "Clarifying questions:
Can I assume the timeframe to be today, ie Dec 2024? : Yes
What country are we targeting? Lets say it is India.
When we say "Use google search to find a new job" do we mean to say that they use Google search in their job search process or also convert and actually find a job? : The former.
I am assuming we are only considering when someone directly searches jobs on Google and not searches for some job search portal on google: Yes.
How long should the search"See full answer
"Clarifying question: just want to make sure that I'm designing the right product, are you referring to ATM as in a machine that takes in a debit or credit card and dispenses cash? Also, is there any location restriction for where the machine is located at London Heathrow Airport, eg. departure hall after security or arrival hall before exiting baggage claim? These could potentially impact the use case. (Assume interviewer answers yes for first and no for second)
Approach:
Identify or segment"
Anonymous Sparrow - "Clarifying question: just want to make sure that I'm designing the right product, are you referring to ATM as in a machine that takes in a debit or credit card and dispenses cash? Also, is there any location restriction for where the machine is located at London Heathrow Airport, eg. departure hall after security or arrival hall before exiting baggage claim? These could potentially impact the use case. (Assume interviewer answers yes for first and no for second)
Approach:
Identify or segment"See full answer
"Clarify
Read more what & where? -> Books. Where -> upto candidate
Who are we? -> A big tech company
Goal -> to help people read more books
Assumptions
Books which aren't education/work related. Basically books that you read in your free time
Read doesn't necessarily mean read text, it means looking at and making sense of what is displayed. and display can be in any form -> text or image or video
Customers
Kids in age of 5-12 years
Teens
Adults
Elderly
We pick kids in age of 5-1"
Anonymous Crayfish - "Clarify
Read more what & where? -> Books. Where -> upto candidate
Who are we? -> A big tech company
Goal -> to help people read more books
Assumptions
Books which aren't education/work related. Basically books that you read in your free time
Read doesn't necessarily mean read text, it means looking at and making sense of what is displayed. and display can be in any form -> text or image or video
Customers
Kids in age of 5-12 years
Teens
Adults
Elderly
We pick kids in age of 5-1"See full answer
"With $1 billion to invest in generative AI, my focus would be on addressing unmet needs in everyday life. Here's my vision:
Identify User Pain Points: I would start by understanding the specific challenges a segment of users face daily. Many people are integrating AI into their routines to simplify tasks, yet there are gaps that need to be filled.
Learn from ChatGPT’s Success: ChatGPT's rapid growth to 200 million users demonstrates the demand for AI solutions that genuinely solve"
Aayush S. - "With $1 billion to invest in generative AI, my focus would be on addressing unmet needs in everyday life. Here's my vision:
Identify User Pain Points: I would start by understanding the specific challenges a segment of users face daily. Many people are integrating AI into their routines to simplify tasks, yet there are gaps that need to be filled.
Learn from ChatGPT’s Success: ChatGPT's rapid growth to 200 million users demonstrates the demand for AI solutions that genuinely solve"See full answer
"Situation - A time I dealt with conflict while on a team was while I was working at Shopify on physical and digital gift card refund point of sale solutions. The situation was that we were dealing with complex technical constraints including not changing particular UI components behavior to act as they should be intended. On the refund screen, the existing design was using a toggle on the same screen to bring up a modal for gift card selection to either select digital or physical options. Thi"
Ben G. - "Situation - A time I dealt with conflict while on a team was while I was working at Shopify on physical and digital gift card refund point of sale solutions. The situation was that we were dealing with complex technical constraints including not changing particular UI components behavior to act as they should be intended. On the refund screen, the existing design was using a toggle on the same screen to bring up a modal for gift card selection to either select digital or physical options. Thi"See full answer