Lyft Product Manager Interview Questions

Ankit M. - "Me: I would first like to ask a few clarifying questions : Is this tipping issue confined to specific regions? Is this a new problem, or has it always been present? Does this issue affect all types of rides offered by Lyft? Is there a correlation between driver ratings and the likelihood of being tipped? Interviewer: The problem is widespread across all regions where Lyft operates. It's not new but has been consistent over time. The lower tipping rate is uniform across all ride types, i"See full answer

Rutuja A. - "Lyft is a ride hailing platform where the users can request the rides on the app and the drivers can fulfill the rides based on their availability and willingness Goal: So here we want to design a ride hailing platform for college students for there commute From home to college College -> Home Inside campus Why do we want to concentrate specially on students? Data analysis of existing ride pickup and drop location and time analysis Hypothesis: A good share of rides are originating from"See full answer

Aeshvarya J. - "Food delivery apps : Food delivery apps are clear example of demand and supply functions, Both end need to monitored closely. Ecosystem : Order placer, Restaurant and Food delivery Platform Value : Order placer find value when they can order food at home from their fav restaurants. Restaurant find value when they make sell via order coming in and probably good reviews which marks future growth. Food delivery platform when orders are being placed. North star metrics : # of order delivered Bre"See full answer

Unicorn 2. - "I would like to ask a few clarifying questions Lyft for kids: Does this mean we want to design a ride sharing app for kids? (Assuming yes) Do we have any existing features catered to kids? (Assuming no) Lyft has a lot of features. I am going to assume basic table stake features which Lyft already has as: Ability to call for a ride Ride tracking Are there any goals that we would like to achieve with this feature? If we look at current market conditions, Lyft has biggest threat f"See full answer

Kena K. - "Lyft’s mission: To become the world’s best transportation company CQ: · Region: USA · Metrics to improve: Engagement User persona: · Passengers · Drivers Will consider passengers persona for this case. Use case / pain points: Exact pick up location is not visible on the map Not able to communicate exact location to the driver due to unknown location How to change the pick-up location in case passenger has to move around Features: Passenger can share a pictur"See full answer

PTL - "Clarify the default pick up location/pin feature - I'm assuming it lets you define a location in settings that is used for pickups unless you over ride it. this is a rider feature. It is not used by the driver to specify where they want to pick up riders Feature goal Make it simpler for the user to book a ride as they no longer need to type in an address when going to the default location User Journey assuming they have already set the default location they open the app cl"See full answer

Prashant R. - "Goal of the pilot deployment: 1) Evaluate if riders would choose self driving cars (SDC) over regular driver operated cars 2) Test SDC performance/efficiency in given area before scaling operations Interviewer liked my goals and asked me to proceed , this is where I got stuck. I wasnt sure if this was an algorithmic based problem or something else and started saying about general issues SDC may have that may impact customer experience such as SDC waiting too long in traffic affecting ETA, SDC"See full answer

Tartan C. - "A transportation system that connects with stakeholders to make the treatment process more predictable and time-effective. Algorithm to send a push to drivers nearby."See full answer

Rishabh S. - "Clarifying Questions: How do you define 45% drop in ride orders? Does it include completed as well as cancelled rides? Is it a sudden drop or a gradual decline? For all types of services/rides or anything specific? At any particular time of the day/week/month, have we observed this drop? Is it happening across all locations or in a particular region? For a particular platform? iOS/Android Most likely reasons (that we can cross-off asap): Unrest in a particular geograph"See full answer