"There are many places where you can gather feedback.
We can divide the feedback from external and internal sources
External sources:
facebook
twitter
reddit
G2.
Internal sources:
on-app surveys or chats
support
Support engineers
Sellers
Recordings or notes from other PMs
However, you always have to talk with the customers so customer interviews are very important.
"
Sergio C. - "There are many places where you can gather feedback.
We can divide the feedback from external and internal sources
External sources:
facebook
twitter
reddit
G2.
Internal sources:
on-app surveys or chats
support
Support engineers
Sellers
Recordings or notes from other PMs
However, you always have to talk with the customers so customer interviews are very important.
"See full answer
"Whenever you look at the launching a new product you might want to follow the following framework:
Describe the product
for e.g. you are considering launching amazon go. What does Amazon go does. And what is the problem its solving. For e.g Amazon go is a new age grocery store that lets you buy product without the hassle of waiting in long queues for checkout.
Always ask clarifying questions to understand the scope.
For e.g. what will Amazon go be used for. Are we aiming it for basic grocerie"
Rani D. - "Whenever you look at the launching a new product you might want to follow the following framework:
Describe the product
for e.g. you are considering launching amazon go. What does Amazon go does. And what is the problem its solving. For e.g Amazon go is a new age grocery store that lets you buy product without the hassle of waiting in long queues for checkout.
Always ask clarifying questions to understand the scope.
For e.g. what will Amazon go be used for. Are we aiming it for basic grocerie"See full answer