"Clarify
"What do you mean by favorite product? Are you thinking specifically hardware, software, or a feature within those, or something non-electronic? Dealer's Choice.
"Are you asking why I love this product, or to explain why this product is a market leader independent of how i feel about it? Talk about why YOU love this product.
Rephrase Question
With all that in mind, i want to rephrase the question. "What is your favorite software product and what features in this product"
Tim W. - "Clarify
"What do you mean by favorite product? Are you thinking specifically hardware, software, or a feature within those, or something non-electronic? Dealer's Choice.
"Are you asking why I love this product, or to explain why this product is a market leader independent of how i feel about it? Talk about why YOU love this product.
Rephrase Question
With all that in mind, i want to rephrase the question. "What is your favorite software product and what features in this product"See full answer
"Design a washing machine for Google
Step 1: Building Context through clarifying questions
Are we looking at building a complete washing machine(new line of business) or a connected app for washing machine like Android Auto?
Any specific geography to look for
Goal? Increase usage of any specific google product or introduce smart white goods hardware
Step 2: Target users
Individuals
Single
Family
Couple
Hotels
Students
Laundromats
**Apartments/Studen"
Anonymous Flamingo - "Design a washing machine for Google
Step 1: Building Context through clarifying questions
Are we looking at building a complete washing machine(new line of business) or a connected app for washing machine like Android Auto?
Any specific geography to look for
Goal? Increase usage of any specific google product or introduce smart white goods hardware
Step 2: Target users
Individuals
Single
Family
Couple
Hotels
Students
Laundromats
**Apartments/Studen"See full answer
"How I would approach this question:
Understand the goal of the customer service platform:
What is the main business goal of this company and how is the customer service platform serving the company goals?
For this question, I'm assuming the user journey is that customers come to the customer service platform when they run into issues. Thus, ultimately the customer service platform is feeding into the top line business metric of customer retention. Do customers keep"
Kay T. - "How I would approach this question:
Understand the goal of the customer service platform:
What is the main business goal of this company and how is the customer service platform serving the company goals?
For this question, I'm assuming the user journey is that customers come to the customer service platform when they run into issues. Thus, ultimately the customer service platform is feeding into the top line business metric of customer retention. Do customers keep"See full answer
"First, I want to get a better sense of what is a DAU. What is considered “Active”? User sending message, reading message, opening app?
All of the them, any activity within the Messenger App
Second, it’s important to know the context of the change. What timeframe was this over?
Let’s assume this was over the past 30 days.
Ok, a follow up to this would be to check if this is a seasonal pattern? For example, there could be a correlation to Messenger usage and school starting.
**This"
Michael A. - "First, I want to get a better sense of what is a DAU. What is considered “Active”? User sending message, reading message, opening app?
All of the them, any activity within the Messenger App
Second, it’s important to know the context of the change. What timeframe was this over?
Let’s assume this was over the past 30 days.
Ok, a follow up to this would be to check if this is a seasonal pattern? For example, there could be a correlation to Messenger usage and school starting.
**This"See full answer
"As a PM i received a feedback from my program manager on my style of verbal communication. It is about me speaking faster when i wanted to get away with a topic that i wasn't confident (may be not backed up with data, or still in process of getting detailed insight of a problem etc.). Whereas when I'm confident I tend to speak slowly or more assertively that made people to follow easily.
I welcomed that feedback so from then on when I'm not confident in a topic I became more assertive to let pe"
Rajesh V. - "As a PM i received a feedback from my program manager on my style of verbal communication. It is about me speaking faster when i wanted to get away with a topic that i wasn't confident (may be not backed up with data, or still in process of getting detailed insight of a problem etc.). Whereas when I'm confident I tend to speak slowly or more assertively that made people to follow easily.
I welcomed that feedback so from then on when I'm not confident in a topic I became more assertive to let pe"See full answer
Product Manager
Behavioral
+6 more
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"I can see that Gen Z (born between 1995 and 2009) needs a redesigned washing machine with a busier life than ever, newer living arrangements, and a longer time frame. Let's try and understand why we need a new product for Gen Z:
Clarifying question - 1) Do we have a specific goal while redesigning the machine? Should we optimize for speed, space, or functionalities? (Assume - No)
2) Do we have geographical constraints? Countries have different power and electrical thresholds, which can decide"
Ishan S. - "I can see that Gen Z (born between 1995 and 2009) needs a redesigned washing machine with a busier life than ever, newer living arrangements, and a longer time frame. Let's try and understand why we need a new product for Gen Z:
Clarifying question - 1) Do we have a specific goal while redesigning the machine? Should we optimize for speed, space, or functionalities? (Assume - No)
2) Do we have geographical constraints? Countries have different power and electrical thresholds, which can decide"See full answer
"Referring to https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/23/15-strategies-for-balancing-competing-stakeholder-priorities/?sh=7c82aa68262f
Understand the conflicting priorities and align it with the goal/ objectives and the company mission.
Start with the Least Common Denominator between the conflicting priorities to come to a commonality and start from there to objectively approach the next imp priority
Always keep communication on and be transparent with 'equality' an"
Pramod V. - "Referring to https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/23/15-strategies-for-balancing-competing-stakeholder-priorities/?sh=7c82aa68262f
Understand the conflicting priorities and align it with the goal/ objectives and the company mission.
Start with the Least Common Denominator between the conflicting priorities to come to a commonality and start from there to objectively approach the next imp priority
Always keep communication on and be transparent with 'equality' an"See full answer
"For self achievement, The product manager builds useful products for users and makes the world better.
For the team, The product manager can work with the team, and leverage the team resources to make things happen, which is more impactful.
For the company, Pm are usually problem solvers, help companies to solve problems and grow better
"
Shen W. - "For self achievement, The product manager builds useful products for users and makes the world better.
For the team, The product manager can work with the team, and leverage the team resources to make things happen, which is more impactful.
For the company, Pm are usually problem solvers, help companies to solve problems and grow better
"See full answer
"Clarifying Questions and Assumption:
It is a Online store or a offline store ? Assuming it is an online store
There would be multiple processes, for which process the CSAT score needs to be increased ? Assuming the CSAT score needs to be increased for product search & checkout process.
Does this required for Mobile App or Website ? assuming mobile app
Mission & goal:
CSAT score of online search process for Costco needs to be increased.
User personas:
Working profession"
Brajendra S. - "Clarifying Questions and Assumption:
It is a Online store or a offline store ? Assuming it is an online store
There would be multiple processes, for which process the CSAT score needs to be increased ? Assuming the CSAT score needs to be increased for product search & checkout process.
Does this required for Mobile App or Website ? assuming mobile app
Mission & goal:
CSAT score of online search process for Costco needs to be increased.
User personas:
Working profession"See full answer
"First, let me clarify a few points to ensure I understand the scope of the case study correctly:
• Scope of Resources and Timeline: Are there any constraints on resources or timeline we should consider, or can we assume unlimited resources for this project?
• Target Market: Is this tool aimed at a global market or specific regions?
• Integration: Should the tool integrate with existing TikTok Shop features, or are we developing a standalone solution?
• Technological Capabilities: Are there s"
Vihari K. - "First, let me clarify a few points to ensure I understand the scope of the case study correctly:
• Scope of Resources and Timeline: Are there any constraints on resources or timeline we should consider, or can we assume unlimited resources for this project?
• Target Market: Is this tool aimed at a global market or specific regions?
• Integration: Should the tool integrate with existing TikTok Shop features, or are we developing a standalone solution?
• Technological Capabilities: Are there s"See full answer
"
Prioritized Features for Improvement
1. Content Discovery and Recommendation Algorithm
Rationale: The algorithm significantly influences user engagement by determining which videos appear on the "For You Page" (FYP). Improving its accuracy can enhance user satisfaction and retention.
- Approach: Incorporate more nuanced data points, such as user mood indicators or contextual data (e.g., time of day, trending events) to refine recommendations further. Regular updat"
Jaswanth P. - "
Prioritized Features for Improvement
1. Content Discovery and Recommendation Algorithm
Rationale: The algorithm significantly influences user engagement by determining which videos appear on the "For You Page" (FYP). Improving its accuracy can enhance user satisfaction and retention.
- Approach: Incorporate more nuanced data points, such as user mood indicators or contextual data (e.g., time of day, trending events) to refine recommendations further. Regular updat"See full answer
"Mission for TikTok shop is to increase brand growth and sales.
TikTok gives platform to these brands/advertiser to market their products via influencers/creators to be able to sell their products faster and users on tiktok platform(mainly Gen-z) are motivated to make inspirational based discovery of products and purchase them
So main objective for TikTok shop could be
Increase sales for diverse brands
So, some of the metrics to consider would be:
no of orders placed per week"
Nikita B. - "Mission for TikTok shop is to increase brand growth and sales.
TikTok gives platform to these brands/advertiser to market their products via influencers/creators to be able to sell their products faster and users on tiktok platform(mainly Gen-z) are motivated to make inspirational based discovery of products and purchase them
So main objective for TikTok shop could be
Increase sales for diverse brands
So, some of the metrics to consider would be:
no of orders placed per week"See full answer
"Proposed Solution: Awareness and Control Features
Algorithm Awareness Campaign Educational Content: Create short videos explaining how the algorithm works to enhance user experience.
Transparency Reports: Regular updates on algorithm changes to keep users informed.
User-Controlled Engagement Settings Customizable Feed Options: Allow users to adjust content preferences and limit certain types of videos.
Time Management Tools: Introduce reminders for screen time limits an"
Jaswanth P. - "Proposed Solution: Awareness and Control Features
Algorithm Awareness Campaign Educational Content: Create short videos explaining how the algorithm works to enhance user experience.
Transparency Reports: Regular updates on algorithm changes to keep users informed.
User-Controlled Engagement Settings Customizable Feed Options: Allow users to adjust content preferences and limit certain types of videos.
Time Management Tools: Introduce reminders for screen time limits an"See full answer
"Clarifying questions:
Will it be a separate app of Google maps or integrated into an existing one? Let's say it will be integrated into an existing app.
Which disabilities users have? Any of your choice.
For which audience are we building this product? Any exact geo, age, gender? Any of your choice.
How many resources we have? Any timeline for the product to be launched? Need to launch a product in a year and any resources required.
Google's mission is to organize the world's"
Maria T. - "Clarifying questions:
Will it be a separate app of Google maps or integrated into an existing one? Let's say it will be integrated into an existing app.
Which disabilities users have? Any of your choice.
For which audience are we building this product? Any exact geo, age, gender? Any of your choice.
How many resources we have? Any timeline for the product to be launched? Need to launch a product in a year and any resources required.
Google's mission is to organize the world's"See full answer
"CQ:
TikTok is a short-form video platform
Elderly here means older than 65 years age? Retire folks with more leisure time.
Do we currently have elderly viewers and or creators on our current platform?
Mission:
TikTok's mission is to inspire creativity and bring joy.
Strategy:
For elderly, they are retired with more free time to enjoy life and consume entertainment content. The elderly also have lost creativity as they age and we see higher levels of creativity with younger folk"
Tracy C. - "CQ:
TikTok is a short-form video platform
Elderly here means older than 65 years age? Retire folks with more leisure time.
Do we currently have elderly viewers and or creators on our current platform?
Mission:
TikTok's mission is to inspire creativity and bring joy.
Strategy:
For elderly, they are retired with more free time to enjoy life and consume entertainment content. The elderly also have lost creativity as they age and we see higher levels of creativity with younger folk"See full answer
"TikTok → short-form video platform where users share, post, comment, and like each other’s videos
Clarifying Questions
Define Active → Users who are opening the app at least once a day for a particular duration say 1 min
Geography? Consider India for this case
Is the source/BI Tool where we saw the drop valid enough?
TikTok is both on the app as well as browser - Where are we seeing the drop?
Is there a particular platform wherein we are seeing the drop? Android or iOS
New"
Disha - "TikTok → short-form video platform where users share, post, comment, and like each other’s videos
Clarifying Questions
Define Active → Users who are opening the app at least once a day for a particular duration say 1 min
Geography? Consider India for this case
Is the source/BI Tool where we saw the drop valid enough?
TikTok is both on the app as well as browser - Where are we seeing the drop?
Is there a particular platform wherein we are seeing the drop? Android or iOS
New"See full answer
"Getting things done. Since the job is all about leading without authority, it is important to always have the north star in mind.
When all in the team do not agree or see a potential solution:
Data based evidence : Provide testing results/ Analysis results/ PoC on showing why a potential solution might be better than others,
Bring in a trusted stakeholder : Have a conversation with the trusted stakeholder who first believes in the solution, then vouches for the solution to the team
"
Googlepm 1. - "Getting things done. Since the job is all about leading without authority, it is important to always have the north star in mind.
When all in the team do not agree or see a potential solution:
Data based evidence : Provide testing results/ Analysis results/ PoC on showing why a potential solution might be better than others,
Bring in a trusted stakeholder : Have a conversation with the trusted stakeholder who first believes in the solution, then vouches for the solution to the team
"See full answer
"My leadership style is flexible and adaptive, it varies depending on the team members and the needs of the company. My leadership goal is to empower the team and inspire and grow leaders. In order to achieve that, I combine transformational, democratic and coaching leadership styles.
Usually when we are facing a new type of challenge, or at the early stage of a project, I like to adapt the transformational leadership which allows me to listen to all the suggestions from the team members and sta"
onering2ruleall - "My leadership style is flexible and adaptive, it varies depending on the team members and the needs of the company. My leadership goal is to empower the team and inspire and grow leaders. In order to achieve that, I combine transformational, democratic and coaching leadership styles.
Usually when we are facing a new type of challenge, or at the early stage of a project, I like to adapt the transformational leadership which allows me to listen to all the suggestions from the team members and sta"See full answer
"Instagram Reels: Instagram's answer to TikTok, Reels allows users to create and share short-form videos within the Instagram app. It leverages Instagram's existing user base and social features.
YouTube Shorts: YouTube introduced Shorts as a feature within its platform to enable users to create short, catchy videos. It capitalizes on YouTube's extensive content creator community and viewer base.
Snapchat Spotlight: Snapchat's Spotlight feature highlights short-form videos in"
Jessie Y. - "Instagram Reels: Instagram's answer to TikTok, Reels allows users to create and share short-form videos within the Instagram app. It leverages Instagram's existing user base and social features.
YouTube Shorts: YouTube introduced Shorts as a feature within its platform to enable users to create short, catchy videos. It capitalizes on YouTube's extensive content creator community and viewer base.
Snapchat Spotlight: Snapchat's Spotlight feature highlights short-form videos in"See full answer