" a. The above scenario leads us to believe that the project ClickUp suffers from customer engagement. It also leads us to believe that ClickUp has trouble on-boarding non-traditional customers, since most of the current users already have a taste of conventional PM tools like JIRA, Monday and Asana. This would lead us to believe that the customers have trouble on-boarding themselves, or find it much more difficult to use this app in the day-to-day. Hence what would help is to focus on the DAU/MA"
Kushagra manish -. - " a. The above scenario leads us to believe that the project ClickUp suffers from customer engagement. It also leads us to believe that ClickUp has trouble on-boarding non-traditional customers, since most of the current users already have a taste of conventional PM tools like JIRA, Monday and Asana. This would lead us to believe that the customers have trouble on-boarding themselves, or find it much more difficult to use this app in the day-to-day. Hence what would help is to focus on the DAU/MA"See full answer
"Clarify:
Across all platforms? - Yes
Specific geographies? - No
Any specific users? Like >60 years - No
Benefits of profile picture:
User can find their friends by identifying them through profile picture.
Helps in understanding if the profile is genuine. Also establishes trust in the platform.
Users checking profiles is also a way for users to engage on the platform.
Possible decisions:
Remove profile upload feature
Make it optional
No change
Approach to make decis"
Nishant V. - "Clarify:
Across all platforms? - Yes
Specific geographies? - No
Any specific users? Like >60 years - No
Benefits of profile picture:
User can find their friends by identifying them through profile picture.
Helps in understanding if the profile is genuine. Also establishes trust in the platform.
Users checking profiles is also a way for users to engage on the platform.
Possible decisions:
Remove profile upload feature
Make it optional
No change
Approach to make decis"See full answer
"I'll approach this by asking questions and creating scenarios based on answers. If the answer to any questions points to a specific issue, I'll double down on that to understand the issue. This is more of a RCA question.
First I'll quickly check
Were there any recent updates released before we observed the drops?
Assuming Yes, I'll check the updates released and check the test cases and testing results
If the issue is identified, I will engage with the product leadership, update them and conne"
Aekagra S. - "I'll approach this by asking questions and creating scenarios based on answers. If the answer to any questions points to a specific issue, I'll double down on that to understand the issue. This is more of a RCA question.
First I'll quickly check
Were there any recent updates released before we observed the drops?
Assuming Yes, I'll check the updates released and check the test cases and testing results
If the issue is identified, I will engage with the product leadership, update them and conne"See full answer
"Define Groups: Platform where users ( organizers and members) with shared interests can come together and express their thoughts and opinions.
Meta's mission: To bring ppl closer together by giving them access to tools and technology.
Groups Mission alignment: Gives Organizers and members to come closer together over shared interests and build community.
Users :
Organizers ( create a group-> invite people on the platform --> can accept or deny a member to the group --> Intera"
Anjali M. - "Define Groups: Platform where users ( organizers and members) with shared interests can come together and express their thoughts and opinions.
Meta's mission: To bring ppl closer together by giving them access to tools and technology.
Groups Mission alignment: Gives Organizers and members to come closer together over shared interests and build community.
Users :
Organizers ( create a group-> invite people on the platform --> can accept or deny a member to the group --> Intera"See full answer
"Clarifying questions:
Clarify what Facebook Lite is
Assumed answer: It’s a slimmed down version of mobile FB app optimized for slower connections and uses less data than the primary mobile FB app by not offering features like videos and high resolution photos. It is only available on Android and primarily built by FB to the developing world can have access to FB.
What is meant by “opens are down”?
Assumed answer: The total amount of opens of the app on Android devices"
Arthur Y. - "Clarifying questions:
Clarify what Facebook Lite is
Assumed answer: It’s a slimmed down version of mobile FB app optimized for slower connections and uses less data than the primary mobile FB app by not offering features like videos and high resolution photos. It is only available on Android and primarily built by FB to the developing world can have access to FB.
What is meant by “opens are down”?
Assumed answer: The total amount of opens of the app on Android devices"See full answer
Execution
Analytical
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"This type of question is a Technical problem. Although you will not need to actually code the feature, it's important to understand basic technical concepts. Being able to cover these concisely with clarity shows you're an effective communicator.
Here, we'll go over the broad technical steps needed to implement a basic reactions feature on Facebook.
Briefly, the steps required are the following:
Migrate the database to support reactions
Write API code to be able to react to a post, and"
Exponent - "This type of question is a Technical problem. Although you will not need to actually code the feature, it's important to understand basic technical concepts. Being able to cover these concisely with clarity shows you're an effective communicator.
Here, we'll go over the broad technical steps needed to implement a basic reactions feature on Facebook.
Briefly, the steps required are the following:
Migrate the database to support reactions
Write API code to be able to react to a post, and"See full answer
"A few clarifying questions:
Algorithm that is specifically used to match individuals?
Define better? More matches, higher likelihood of relationship? etc.
Next I'd like to consider the product's goals, how users engage with the app, how we'd measure those engagements, and how they align with our goals.
Considering Goals
Facebook's mission is to give people the tools to build communities
FB Dating's goal for the end user is to find a partner, but for Facebook it is really ab"
Anonymous Hawk - "A few clarifying questions:
Algorithm that is specifically used to match individuals?
Define better? More matches, higher likelihood of relationship? etc.
Next I'd like to consider the product's goals, how users engage with the app, how we'd measure those engagements, and how they align with our goals.
Considering Goals
Facebook's mission is to give people the tools to build communities
FB Dating's goal for the end user is to find a partner, but for Facebook it is really ab"See full answer
"Optimizing Booking.com to improve conversion rates involves a strategic and holistic approach that considers various aspects of the user experience, website functionality, and marketing. Here are several strategies that could be employed:
\\User-Centric Design:\\
\\Mobile Optimization:\\ Ensure the website is fully optimized for mobile devices, given the increasing number of users booking on smartphones.
\\Intuitive Navigation:\\ Streamline the booking process with a cl"
Rishi P. - "Optimizing Booking.com to improve conversion rates involves a strategic and holistic approach that considers various aspects of the user experience, website functionality, and marketing. Here are several strategies that could be employed:
\\User-Centric Design:\\
\\Mobile Optimization:\\ Ensure the website is fully optimized for mobile devices, given the increasing number of users booking on smartphones.
\\Intuitive Navigation:\\ Streamline the booking process with a cl"See full answer
"The primary objective of Instagram Stories is to share fleeting moments and engage with followers in a more casual way, through photos and videos that disappear after 24 hours.
Its also used to showcase all ongoing Instagram Live events.
There are 4 user segments
Story Viewers
Story Creators (who posted the story)
Live event creators
Live event viewers
No of stories posted per user per day -> How to nudge users to post more stories and tag their friends/location.
No of stories view"
Kiran M. - "The primary objective of Instagram Stories is to share fleeting moments and engage with followers in a more casual way, through photos and videos that disappear after 24 hours.
Its also used to showcase all ongoing Instagram Live events.
There are 4 user segments
Story Viewers
Story Creators (who posted the story)
Live event creators
Live event viewers
No of stories posted per user per day -> How to nudge users to post more stories and tag their friends/location.
No of stories view"See full answer
"Methodology:
Clarify some of the terms in our question
List high level causes based on the category and gather context information, rule out the ones that have low probability or out of scope
Drill down the causes and establish a few hypotyhesis
Investigate and test the hypothesis I have and try to fix the problem
Clarify questions:
Define FB logins: through 3rd party Apps,
Assuming our data is accurate, double check with 3rd party Apps that our understanding is correct/ or cr"
Pm E. - "Methodology:
Clarify some of the terms in our question
List high level causes based on the category and gather context information, rule out the ones that have low probability or out of scope
Drill down the causes and establish a few hypotyhesis
Investigate and test the hypothesis I have and try to fix the problem
Clarify questions:
Define FB logins: through 3rd party Apps,
Assuming our data is accurate, double check with 3rd party Apps that our understanding is correct/ or cr"See full answer
"Number of visits to the site had increased, so total reservations infact went up, but conversion was down due to more users visiting, due to a promotion offered by the company or may be due to more ad entry points, social media, friend recommendations etc."
IamaPM - "Number of visits to the site had increased, so total reservations infact went up, but conversion was down due to more users visiting, due to a promotion offered by the company or may be due to more ad entry points, social media, friend recommendations etc."See full answer
"depending on project phase, apply various methodologies.
scrum for app dev, waterfall for data migration, Testing (TDD for dev, FUT FiT for manual, UAT) , OCM has it own methodology ."
Sayee M. - "depending on project phase, apply various methodologies.
scrum for app dev, waterfall for data migration, Testing (TDD for dev, FUT FiT for manual, UAT) , OCM has it own methodology ."See full answer
"It was a Finetech product to help people remove credit card limited balance issue.
The product is design especially for business man who usually use they credit card to make purchase or big transaction.
Problem
Credit card have a limit amont of money they can support. it is very difficult to handle situation where people want to make a transaction that goes beyond their supported credit card balance. Having many credit card is not easy to manage and go to trip with a huge amont of money i"
Adegnika O. - "It was a Finetech product to help people remove credit card limited balance issue.
The product is design especially for business man who usually use they credit card to make purchase or big transaction.
Problem
Credit card have a limit amont of money they can support. it is very difficult to handle situation where people want to make a transaction that goes beyond their supported credit card balance. Having many credit card is not easy to manage and go to trip with a huge amont of money i"See full answer
"Think about 3 types of users -
1) User who only uses Google photos and no other Google product. What is the value that Google gets out of such user?
2) User who uses all the google products including photos but does not spend a penny on google photos (think of storage fee, buying photo albums etc.). How do photos increase the value provided by that user in conjunction with other Google products?
3) Use who spends money on Google photos.
The value provided by the first user is through their pho"
Joohi M. - "Think about 3 types of users -
1) User who only uses Google photos and no other Google product. What is the value that Google gets out of such user?
2) User who uses all the google products including photos but does not spend a penny on google photos (think of storage fee, buying photo albums etc.). How do photos increase the value provided by that user in conjunction with other Google products?
3) Use who spends money on Google photos.
The value provided by the first user is through their pho"See full answer
"This is a Diagnosis problem. We've gone over diagnosis problems in the past, but most are centered around usage. Even though this is about retention - do not be alarmed. We can still follow the TROPIC method to create a plan to thoroughly diagnose the issue:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
**Establish a theory of proba"
Exponent - "This is a Diagnosis problem. We've gone over diagnosis problems in the past, but most are centered around usage. Even though this is about retention - do not be alarmed. We can still follow the TROPIC method to create a plan to thoroughly diagnose the issue:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
**Establish a theory of proba"See full answer
"Clarification questions
Events product - Is that events tools in FB where people can create events and invite people to participate OR a section in FB for specific local/country events so that people can go in and view what others are talking about a specific event and what's going on in local neighborhood. ie think of a section in FB for halloween. People can visit events page for halloween and see where local parties are happening, promotions etc. FB Algorithm will auto curate event spec"
Mahesh M. - "Clarification questions
Events product - Is that events tools in FB where people can create events and invite people to participate OR a section in FB for specific local/country events so that people can go in and view what others are talking about a specific event and what's going on in local neighborhood. ie think of a section in FB for halloween. People can visit events page for halloween and see where local parties are happening, promotions etc. FB Algorithm will auto curate event spec"See full answer