"Clarifying Questions:
Discover events, purchase/resell via app
Post booking: After ticket purchase to event completion
Motivation for Ticketmaster:
Strengths: 70-80% of ticketing business, tie ups with venues
Competition: meetup
Low frequency product - so every experience matters
Positive wom:
Reduced marketing
Retention of users, organizers
Users:
Ecosystem
Attendees: Discover, buy and attend events - {chose this}
Event Organizers: marketing/demand, s"
Sandhya N. - "Clarifying Questions:
Discover events, purchase/resell via app
Post booking: After ticket purchase to event completion
Motivation for Ticketmaster:
Strengths: 70-80% of ticketing business, tie ups with venues
Competition: meetup
Low frequency product - so every experience matters
Positive wom:
Reduced marketing
Retention of users, organizers
Users:
Ecosystem
Attendees: Discover, buy and attend events - {chose this}
Event Organizers: marketing/demand, s"See full answer
"I'm going to assume I'm the PM for Events.
Clarifying Questions:
Is there any reason why we're improving Events, perhaps any bugs or feature requests? I'll assume improvement is open-ended
Are we scoped to Facebook mobile or web? I'll assume no
I'd like to break this problem down into three areas: goals, users, and solutions. Let's talk about goals first.
Higher-level goal for Facebook & Events
The higher-level goal for Facebook is to bring people closer together and empower"
Aryan B. - "I'm going to assume I'm the PM for Events.
Clarifying Questions:
Is there any reason why we're improving Events, perhaps any bugs or feature requests? I'll assume improvement is open-ended
Are we scoped to Facebook mobile or web? I'll assume no
I'd like to break this problem down into three areas: goals, users, and solutions. Let's talk about goals first.
Higher-level goal for Facebook & Events
The higher-level goal for Facebook is to bring people closer together and empower"See full answer
"Assumptions:
Part of the core FB product and not standalone app/
Education for children in 13-18 range
Goal: To improve the education of children while building stronger social networks with their family/friends and thus further the mission of the company of bringing the world together and offering tools to form communities.
Key user segments:
Students (middle and high school)
Teachers
Parents
For the purpose of this exercise, I would like to focus on the student user gr"
P K. - "Assumptions:
Part of the core FB product and not standalone app/
Education for children in 13-18 range
Goal: To improve the education of children while building stronger social networks with their family/friends and thus further the mission of the company of bringing the world together and offering tools to form communities.
Key user segments:
Students (middle and high school)
Teachers
Parents
For the purpose of this exercise, I would like to focus on the student user gr"See full answer
"Clarifying questions
Key value proposition of the product: targeted search engine for kids to search the internet
Target users: kids below 18 years of age
Target geography: USA
Form factor: web app
Target market
Kids (largely school students) are now increasingly using the internet for educational purposes to perform assignments, collaborate on projects etc.
A search engine is a core need to access the internet for this audience and is needed quite frequently - almost every time a"
Rahul J. - "Clarifying questions
Key value proposition of the product: targeted search engine for kids to search the internet
Target users: kids below 18 years of age
Target geography: USA
Form factor: web app
Target market
Kids (largely school students) are now increasingly using the internet for educational purposes to perform assignments, collaborate on projects etc.
A search engine is a core need to access the internet for this audience and is needed quite frequently - almost every time a"See full answer
Product Manager
Product Design
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"I would like to ask a few clarifying questions
Lyft for kids: Does this mean we want to design a ride sharing app for kids? (Assuming yes)
Do we have any existing features catered to kids? (Assuming no)
Lyft has a lot of features. I am going to assume basic table stake features which Lyft already has as:
Ability to call for a ride
Ride tracking
Are there any goals that we would like to achieve with this feature?
If we look at current market conditions, Lyft has biggest threat f"
Unicorn 2. - "I would like to ask a few clarifying questions
Lyft for kids: Does this mean we want to design a ride sharing app for kids? (Assuming yes)
Do we have any existing features catered to kids? (Assuming no)
Lyft has a lot of features. I am going to assume basic table stake features which Lyft already has as:
Ability to call for a ride
Ride tracking
Are there any goals that we would like to achieve with this feature?
If we look at current market conditions, Lyft has biggest threat f"See full answer
"For designing a B2B customer support, I will first make a website with customer support page design,
That Page Contains
Sign in or Sign up ( Using google, phone number, email, Microsoft account)
While Signing up -Fill Details with microsoft account id and other details,
After Sign up there will be an option - Request a ticket, Chat to our executive, Call us. Request a Ticket - Filling details of issues you are facing, attachments, contact details, suitable time slot for calling.
Chat - Directl"
Samujjal P. - "For designing a B2B customer support, I will first make a website with customer support page design,
That Page Contains
Sign in or Sign up ( Using google, phone number, email, Microsoft account)
While Signing up -Fill Details with microsoft account id and other details,
After Sign up there will be an option - Request a ticket, Chat to our executive, Call us. Request a Ticket - Filling details of issues you are facing, attachments, contact details, suitable time slot for calling.
Chat - Directl"See full answer
"Clarification questions:
What is the time frame we want to build this? MVP 6 months
What markets and geos are we targeting? e.g. developed markets and scope it to just US and canada
Are we targeting any particular meta platform ? facebook, IG, whatsapp or i can pick ?
Across mobile and web platforms. Yes
Alignment with Meta's mission and vision and discusison on Product dynamics itself
Meta's mission to empower people to build communities and bring the wo"
Samuel S. - "Clarification questions:
What is the time frame we want to build this? MVP 6 months
What markets and geos are we targeting? e.g. developed markets and scope it to just US and canada
Are we targeting any particular meta platform ? facebook, IG, whatsapp or i can pick ?
Across mobile and web platforms. Yes
Alignment with Meta's mission and vision and discusison on Product dynamics itself
Meta's mission to empower people to build communities and bring the wo"See full answer
"Hey, Thanks for the question - it’s a fantastic challenge with real-world impact. Cool so this is the rough backbone structure that we can follow and ofcourse we can add meat later on to it and pivot if required. So here it goes: First would like to lay out the broader mission as to why we are doing this and then some clarification questions and then probably try to segment users via single or different approaches, then will pick which permutation makes sense as the target segment, then ge"
Adarsh S. - "Hey, Thanks for the question - it’s a fantastic challenge with real-world impact. Cool so this is the rough backbone structure that we can follow and ofcourse we can add meat later on to it and pivot if required. So here it goes: First would like to lay out the broader mission as to why we are doing this and then some clarification questions and then probably try to segment users via single or different approaches, then will pick which permutation makes sense as the target segment, then ge"See full answer
"Clarifying Questions
Improve Netflix; Geography? India
Vision - Becoming the best global entertainment distribution service
Objective:
Growth
Engagement
Retention
I would focus on Growth because
Highly growing adoption of internet
increasing purchasing power in T2&T3
Indian consumers are constantly in need of finding new content to watch
aligned with Netflix strategy of producing content for indian masses
I believe Netflix has a really good immersive viewing/wathcing"
Sandeep K. - "Clarifying Questions
Improve Netflix; Geography? India
Vision - Becoming the best global entertainment distribution service
Objective:
Growth
Engagement
Retention
I would focus on Growth because
Highly growing adoption of internet
increasing purchasing power in T2&T3
Indian consumers are constantly in need of finding new content to watch
aligned with Netflix strategy of producing content for indian masses
I believe Netflix has a really good immersive viewing/wathcing"See full answer
"Redefining the question as: How will you solve the problem of misinformation on FB?
Clarifying questions:
Are we talking about building a product? (Up to you)
What exactly is misinformation? (Fake news, inaccurate facts being shared on social media)
Goal: Reduce the amount of misinformation spread on the platform and improve user trust.
Key users associated with misinformation:
News Accounts (eg CNN) - They may get involved in some controversy about a fake photoshopped artic"
P K. - "Redefining the question as: How will you solve the problem of misinformation on FB?
Clarifying questions:
Are we talking about building a product? (Up to you)
What exactly is misinformation? (Fake news, inaccurate facts being shared on social media)
Goal: Reduce the amount of misinformation spread on the platform and improve user trust.
Key users associated with misinformation:
News Accounts (eg CNN) - They may get involved in some controversy about a fake photoshopped artic"See full answer
"I recently had an experience with the Chipotle mobile app where I accidentally placed an extra order. Realizing my mistake within seconds, I tried to edit or cancel the order but found no option to do so in the app. Despite searching FAQs and attempting to contact the local store, I couldn't resolve the issue in time. This experience highlighted the importance of user-friendly design and clear communication in apps. If I were managing such a product, I would advocate for features like a grace pe"
Puneet A. - "I recently had an experience with the Chipotle mobile app where I accidentally placed an extra order. Realizing my mistake within seconds, I tried to edit or cancel the order but found no option to do so in the app. Despite searching FAQs and attempting to contact the local store, I couldn't resolve the issue in time. This experience highlighted the importance of user-friendly design and clear communication in apps. If I were managing such a product, I would advocate for features like a grace pe"See full answer
"Users: Creators
We can segment by category of videos made (ie. beauty, entertainment, etc.)
We could also segment by age range.
Let's just choose self-development channels
Pain points:
Want to bring you to their website
Solution. Portal to their website.
Whenever you click on the video, a tab pops up for their website.
But, this could be annoying for viewers.
Back to the drawing board.
What if we made creators into viewers.
I am a FinTech Product Manager"
Andrew M. - "Users: Creators
We can segment by category of videos made (ie. beauty, entertainment, etc.)
We could also segment by age range.
Let's just choose self-development channels
Pain points:
Want to bring you to their website
Solution. Portal to their website.
Whenever you click on the video, a tab pops up for their website.
But, this could be annoying for viewers.
Back to the drawing board.
What if we made creators into viewers.
I am a FinTech Product Manager"See full answer
"Great question Evan, could you please help me with some context.
Do you want me to consider Gsuite & Gmail on consumer or limit it to one or the other segment?
Limit to B2C on GMAIL
Promotions/ Notifications do you want me to include them?
Exclude
Would you want to consider only Gmail ecosystem or Gmail to All types of users?
Any email recipient
I would like to start with US as a geo and extrapolate would you be good with that?
That's ok.
That helps, than"
Coach - "Great question Evan, could you please help me with some context.
Do you want me to consider Gsuite & Gmail on consumer or limit it to one or the other segment?
Limit to B2C on GMAIL
Promotions/ Notifications do you want me to include them?
Exclude
Would you want to consider only Gmail ecosystem or Gmail to All types of users?
Any email recipient
I would like to start with US as a geo and extrapolate would you be good with that?
That's ok.
That helps, than"See full answer
"Payment system requirement assumption:
Need to be ACID
Amount limitation - some validation for max input size can be done at client level/ API level.
Need to store historic info - GDPR
The information to be stored for database assumed can be structured so RDBMS like mysql or Postgres
Notification requirement - if fail or success need to be text or email to user and or caller
Scalable - Assumption that it deals with critical transaction so Availability and Scalability requirement i"
Personal W. - "Payment system requirement assumption:
Need to be ACID
Amount limitation - some validation for max input size can be done at client level/ API level.
Need to store historic info - GDPR
The information to be stored for database assumed can be structured so RDBMS like mysql or Postgres
Notification requirement - if fail or success need to be text or email to user and or caller
Scalable - Assumption that it deals with critical transaction so Availability and Scalability requirement i"See full answer
"My answer-
A. Clarifying questions-
External factors- Timelines, Geography, Competition
Internal factors- Meta's goals for entering into fitness space, full-fledged app or part of any existing Meta app
Goals- Will go after engagement, since it is a new app.
B. Identifying users-
Heavily/ Professionally into fitness
Casual fitness enthusiasts
Not interested in fitness
C. Prioritizing user segments-
I will prioritize #2. Segment #1 does not really need external motivati"
Aakanksha R. - "My answer-
A. Clarifying questions-
External factors- Timelines, Geography, Competition
Internal factors- Meta's goals for entering into fitness space, full-fledged app or part of any existing Meta app
Goals- Will go after engagement, since it is a new app.
B. Identifying users-
Heavily/ Professionally into fitness
Casual fitness enthusiasts
Not interested in fitness
C. Prioritizing user segments-
I will prioritize #2. Segment #1 does not really need external motivati"See full answer