"for one time i was working as a receptionist in a hotel and one of the rooms that the customer needed was not available but rather we had diffrent room with the same quality i had to convince the customer to use the room we had and i would personally transfer him to the room he desires when its available"
Jr H. - "for one time i was working as a receptionist in a hotel and one of the rooms that the customer needed was not available but rather we had diffrent room with the same quality i had to convince the customer to use the room we had and i would personally transfer him to the room he desires when its available"See full answer
"Couple of methods:
User Research: Talk to customers, find/initiate focus groups
Competitive Research:
Social listening - look at industry trends, study competitive landscape
Identify trends - people, products, technologies used
Look at existing product data
Review teams backlog (if you're new)
Tie everything back to the mission of the company and value system of the company"
Danyal R. - "Couple of methods:
User Research: Talk to customers, find/initiate focus groups
Competitive Research:
Social listening - look at industry trends, study competitive landscape
Identify trends - people, products, technologies used
Look at existing product data
Review teams backlog (if you're new)
Tie everything back to the mission of the company and value system of the company"See full answer
"Personally i like the simple and user friendly interface of Adobe XD software. Which i have been using since last year and i am very comfortable with that. Nearly i didn't noticed any improvement in the software."
Anonymous Amphibian - "Personally i like the simple and user friendly interface of Adobe XD software. Which i have been using since last year and i am very comfortable with that. Nearly i didn't noticed any improvement in the software."See full answer
Product Manager
Product Design
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"This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"
Exponent - "This is another Diagnosis problem. To answer this question, we suggest you use our framework (along with the TROPIC method) to be as thorough as possible. The framework is as follows:
Ask clarifying questions
List potential high level reasons
Gather Context (TROPIC)Time
Region
Other features / products (internal)
Platform
Industry / Competition
Cannibalization
Establish a theory of probable cause
Test theories
Propose solutions
Summarize
"See full answer
"This is a pretty straightforward Improve a Product question. Let's first go over the Improve a Product formula:
Ask clarifying questions
Identify users, behaviors, and pain points
State product goal
Brainstorm small improvements
Brainstorm bolder improvements
Measure success
Summarize
Now, let's begin!
Ask clarifying questions
Before we begin listing off recommendations, it's important you ask questions to ensure you and the interviewe"
Exponent - "This is a pretty straightforward Improve a Product question. Let's first go over the Improve a Product formula:
Ask clarifying questions
Identify users, behaviors, and pain points
State product goal
Brainstorm small improvements
Brainstorm bolder improvements
Measure success
Summarize
Now, let's begin!
Ask clarifying questions
Before we begin listing off recommendations, it's important you ask questions to ensure you and the interviewe"See full answer
"Let's first identify the type of problem we're solving. This is an Improve a Product question.
Let's go over the Improve a Product formula once more:
Ask clarifying questions
Identify users, behaviors, and pain points
State product goal
Brainstorm small improvements
Brainstorm bolder improvements
Measure success
Summarize
Okay great. Now that we have the formula, it's time to execute on it!
Ask clarifying questions
Before we start iden"
Exponent - "Let's first identify the type of problem we're solving. This is an Improve a Product question.
Let's go over the Improve a Product formula once more:
Ask clarifying questions
Identify users, behaviors, and pain points
State product goal
Brainstorm small improvements
Brainstorm bolder improvements
Measure success
Summarize
Okay great. Now that we have the formula, it's time to execute on it!
Ask clarifying questions
Before we start iden"See full answer
"This is a Design a Product question. For this, we'll want to follow the formula for success:
Ask clarifying questions
Identify user types, behaviors, and pain points
State the goal and use cases
List current solutions
Improvements / net new solutions
Evaluate and select solutions
Measure Success
Summarize
Ask clarifying questions
It's important to get clarity on anything unclear. This may seem like a straightforward question, but us"
Exponent - "This is a Design a Product question. For this, we'll want to follow the formula for success:
Ask clarifying questions
Identify user types, behaviors, and pain points
State the goal and use cases
List current solutions
Improvements / net new solutions
Evaluate and select solutions
Measure Success
Summarize
Ask clarifying questions
It's important to get clarity on anything unclear. This may seem like a straightforward question, but us"See full answer
"This is posed as a tricky question at first, but we can actually approach this very similarly to a Favorite Product question.
It's always good to start with identifying what type of problem you're tackling. The problem we need to tackle is essentially a variation on a Favorite Product Question:
Choose a product and briefly explain what it is
Who are the users?
What are their pain points?
How did competitors solve it in the past?
**How does this product addr"
Exponent - "This is posed as a tricky question at first, but we can actually approach this very similarly to a Favorite Product question.
It's always good to start with identifying what type of problem you're tackling. The problem we need to tackle is essentially a variation on a Favorite Product Question:
Choose a product and briefly explain what it is
Who are the users?
What are their pain points?
How did competitors solve it in the past?
**How does this product addr"See full answer
"This is a Measure Success question. These questions are asked to gauge your familiarity with common metrics such as DAUs and MAUs, A/B testing, and ability to map user behaviors and flows to impactful metrics. A great PM will also be able to deeply understand when metrics sometimes fail (e.g. blind spots). Knowing metrics closely is also crucial to demonstrating the impact of a project, whether it's after launching or the ongoing impact.
Let's follow the Measure Success formula to tackle"
Exponent - "This is a Measure Success question. These questions are asked to gauge your familiarity with common metrics such as DAUs and MAUs, A/B testing, and ability to map user behaviors and flows to impactful metrics. A great PM will also be able to deeply understand when metrics sometimes fail (e.g. blind spots). Knowing metrics closely is also crucial to demonstrating the impact of a project, whether it's after launching or the ongoing impact.
Let's follow the Measure Success formula to tackle"See full answer
"This question is a Diagnosis Question. It's used to test your ability to perform root cause analysis (RCA), identify many possible issues, come up with a theory of probable cause, and address how you would solve this issue. A drop in video engagement can signify either a technical issue (the video player is broken) or a product issue (recommendations performing poorly).
Let's follow the template for answering Diagnosis Questions:
Ask clarifying questions
**List potential high level"
Exponent - "This question is a Diagnosis Question. It's used to test your ability to perform root cause analysis (RCA), identify many possible issues, come up with a theory of probable cause, and address how you would solve this issue. A drop in video engagement can signify either a technical issue (the video player is broken) or a product issue (recommendations performing poorly).
Let's follow the template for answering Diagnosis Questions:
Ask clarifying questions
**List potential high level"See full answer
"Clarifying questions:
Should I include the tail of the helicopter when computing the area for this question?
Can I assume that the average ping pong ball has a radius of around 1 inch?
Assumption:
Assume that the helicopter is more circular than a rectangle.
Hence use the formula of a circle in computing the area.
Assume that the helicopter's radius is 5 feet
a 6 feet person can't stand on the helicopter because they're tall for it hence rounding down.
Assume that th"
Shreejal L. - "Clarifying questions:
Should I include the tail of the helicopter when computing the area for this question?
Can I assume that the average ping pong ball has a radius of around 1 inch?
Assumption:
Assume that the helicopter is more circular than a rectangle.
Hence use the formula of a circle in computing the area.
Assume that the helicopter's radius is 5 feet
a 6 feet person can't stand on the helicopter because they're tall for it hence rounding down.
Assume that th"See full answer
"Ask Follow up Questions
Is this for specific type of user or open?
Do we have any past research that has been done?
Do we have an idea of company and user goals?
Do we have metrics of success?
Are there any existing constraints?
Why | 5 min
Why is this product or feature important?
How does this product benefit customers?
What business opportunities does it create?
What is our hypothesis?
What are our company goals?
Who | 3 min
Who are the different types"
Ben G. - "Ask Follow up Questions
Is this for specific type of user or open?
Do we have any past research that has been done?
Do we have an idea of company and user goals?
Do we have metrics of success?
Are there any existing constraints?
Why | 5 min
Why is this product or feature important?
How does this product benefit customers?
What business opportunities does it create?
What is our hypothesis?
What are our company goals?
Who | 3 min
Who are the different types"See full answer
"The first aspect to review before any task is who is/are the ultimate 'owner' for this job? The next thing to consider is 'repetitiveness' of the job itself. The job can be simple or complex. For simple and the ownership factor align with my team... then that task is delegated. If the job is complex and the team ultimately owns the task, then I provide careful support to guide in the right direction."
Prasad M. - "The first aspect to review before any task is who is/are the ultimate 'owner' for this job? The next thing to consider is 'repetitiveness' of the job itself. The job can be simple or complex. For simple and the ownership factor align with my team... then that task is delegated. If the job is complex and the team ultimately owns the task, then I provide careful support to guide in the right direction."See full answer
"This is another Fermi problem — an estimation or approximation problem with limited information and back-of-the-envelope calculations. There's no right answer: interviewers want to understand how you think and how well you can explain your reasoning, rather than what you already know.
Recall the formula for Fermi problems:
Ask clarifying questions
Catalog what you know
Make equation(s)
Think about edge cases to add to equation
**Breakdown components of your"
Exponent - "This is another Fermi problem — an estimation or approximation problem with limited information and back-of-the-envelope calculations. There's no right answer: interviewers want to understand how you think and how well you can explain your reasoning, rather than what you already know.
Recall the formula for Fermi problems:
Ask clarifying questions
Catalog what you know
Make equation(s)
Think about edge cases to add to equation
**Breakdown components of your"See full answer