"
Company Goal: Make quality service at competitive price available for customers and enable contractor to maximize income sources
Clarification: Post Booking Experience is the user flow from the point a booking is confirmed to the time the service is delivered to the customer.
Metric: CSAT and Orders successfully completed
Personas: Customer, service provider, business
USER JOURNEY
Customer (User Journey)
Booking confirmed on portal
Add to calendar
Email / text con"
Saurabh G. - "
Company Goal: Make quality service at competitive price available for customers and enable contractor to maximize income sources
Clarification: Post Booking Experience is the user flow from the point a booking is confirmed to the time the service is delivered to the customer.
Metric: CSAT and Orders successfully completed
Personas: Customer, service provider, business
USER JOURNEY
Customer (User Journey)
Booking confirmed on portal
Add to calendar
Email / text con"See full answer
"Value of Moving All Customers to the Mobile App
Full Monitoring of User Behavior
Gain deeper insights into customer preferences and habits.
Use data analytics to identify trends, predict needs, and offer personalized solutions.
Better Engagement
Provide a more interactive and engaging experience compared to traditional channels.
Enable gamification, personalized notifications, and targeted campaigns to keep users active.
Enhanced Direct Interaction
_Leverage"
Hidayat E. - "Value of Moving All Customers to the Mobile App
Full Monitoring of User Behavior
Gain deeper insights into customer preferences and habits.
Use data analytics to identify trends, predict needs, and offer personalized solutions.
Better Engagement
Provide a more interactive and engaging experience compared to traditional channels.
Enable gamification, personalized notifications, and targeted campaigns to keep users active.
Enhanced Direct Interaction
_Leverage"See full answer
"Clarifying questions
is there a main reason why we want to improve it? For instance:
active users declined
monetization declined
performance issues
customer complaints
(Based on this clarifying question the following answer could be any to be honest. if the interviewer says that it's an open questions, then I would go to the product design framework)
Assumption
Based on the impact that we would like to do,
1) I would assume that we are looking to improve the messaging experi"
Sergio C. - "Clarifying questions
is there a main reason why we want to improve it? For instance:
active users declined
monetization declined
performance issues
customer complaints
(Based on this clarifying question the following answer could be any to be honest. if the interviewer says that it's an open questions, then I would go to the product design framework)
Assumption
Based on the impact that we would like to do,
1) I would assume that we are looking to improve the messaging experi"See full answer
"1. Sales & Revenue Metrics
Total Units Sold – Tracks overall headset sales volume.
Revenue Growth (%) – Measures whether revenue is increasing from headset sales over time.
Sales by Channel – Identifies how sales are distributed across Google Store, third-party retailers (Amazon, Best Buy), and carrier partnerships.
Sales by Region – Helps understand geographic demand and refine regional marketing efforts.
Attach Rate – Measures how often the headset is purc"
fuzzyicecream14 - "1. Sales & Revenue Metrics
Total Units Sold – Tracks overall headset sales volume.
Revenue Growth (%) – Measures whether revenue is increasing from headset sales over time.
Sales by Channel – Identifies how sales are distributed across Google Store, third-party retailers (Amazon, Best Buy), and carrier partnerships.
Sales by Region – Helps understand geographic demand and refine regional marketing efforts.
Attach Rate – Measures how often the headset is purc"See full answer
"I depends on the severity of the bug and the impact of the new feature. Is the bug a blocker and is having direct impact on the business flow? Is the new feature mission critical and has a major impact on customer experience, revenue, business, etc. Conduct an analysis. Include key stakeholders in this discussion."
Kiran K. - "I depends on the severity of the bug and the impact of the new feature. Is the bug a blocker and is having direct impact on the business flow? Is the new feature mission critical and has a major impact on customer experience, revenue, business, etc. Conduct an analysis. Include key stakeholders in this discussion."See full answer
"Set Success metrics for Google Maps:
Assuming we are focusing on mobile experience…
Clarify the product:
Overall, it is a directions app:
Gets you from point a to point b
Allows for several methods of transportation - car, public transit, walking, biking, rideshare
After entering location, you click your transport method, and select get directions which leads you to steps to get to you location or if you are driving or walking it speaks to you giving youthe directions aloud based on sett"
Kiley S. - "Set Success metrics for Google Maps:
Assuming we are focusing on mobile experience…
Clarify the product:
Overall, it is a directions app:
Gets you from point a to point b
Allows for several methods of transportation - car, public transit, walking, biking, rideshare
After entering location, you click your transport method, and select get directions which leads you to steps to get to you location or if you are driving or walking it speaks to you giving youthe directions aloud based on sett"See full answer
"Context / clarifying questions:
Should I assume this is part of Google company?
Let’s assume yes
Let’s assume we’re building this for Waymo, Google parent company
Self-driving cars industry today
It’s evolving a lot. I do not have much information on the industry but I know Waymo self driving cars are progressing and there are self-driving taxis already running.
Why are we building this and why are we building this now
Mainly to understand if this makes sense to"
Sofiya H. - "Context / clarifying questions:
Should I assume this is part of Google company?
Let’s assume yes
Let’s assume we’re building this for Waymo, Google parent company
Self-driving cars industry today
It’s evolving a lot. I do not have much information on the industry but I know Waymo self driving cars are progressing and there are self-driving taxis already running.
Why are we building this and why are we building this now
Mainly to understand if this makes sense to"See full answer
"
Before starting to answer let me gather the necessary details before proceeding:
Objectives and Goals\:
"What are the primary objectives of implementing the push notification system? Are we aiming to increase user engagement, drive sales, or provide timely updates?"
Target Audience\:
"Who is the target audience for these push notifications? Are there specific user segments we should focus on?"
Platform and Device Considerations\:
"Which platforms (iOS, Andr"
Mereke D. - "
Before starting to answer let me gather the necessary details before proceeding:
Objectives and Goals\:
"What are the primary objectives of implementing the push notification system? Are we aiming to increase user engagement, drive sales, or provide timely updates?"
Target Audience\:
"Who is the target audience for these push notifications? Are there specific user segments we should focus on?"
Platform and Device Considerations\:
"Which platforms (iOS, Andr"See full answer
"I would start by asking a clarifying question - Is there a specific problem we are trying to solve? I want to get some guidance from the interviewer around the type of answer they're looking for or if there's specific paths they want us to take. Ultimately, I would start by identifying the users and moving through the process by identifying pain points and then potential solutions. It is important to start to get into the details of the solutions and features once pain points have been identifie"
Simer S. - "I would start by asking a clarifying question - Is there a specific problem we are trying to solve? I want to get some guidance from the interviewer around the type of answer they're looking for or if there's specific paths they want us to take. Ultimately, I would start by identifying the users and moving through the process by identifying pain points and then potential solutions. It is important to start to get into the details of the solutions and features once pain points have been identifie"See full answer
"First, I would make the following assumptions to solve this question without instant feedback.
Assumptions:
The main use cases for the refrigerator will be to maintain food in the right temperature and will not include making ice cubs or pouring water
The only disability of the user is blindness
Then, I would identify the main flows used when maintaining food refrigerated, which are:
Putting food into the fridge
Taking out food out of the fridge
Within these flow these are som"
Maritza C. - "First, I would make the following assumptions to solve this question without instant feedback.
Assumptions:
The main use cases for the refrigerator will be to maintain food in the right temperature and will not include making ice cubs or pouring water
The only disability of the user is blindness
Then, I would identify the main flows used when maintaining food refrigerated, which are:
Putting food into the fridge
Taking out food out of the fridge
Within these flow these are som"See full answer
"Clarify
10X -> usage or revenue
Approach
What is Msft Copilot & key capabilities
Understand the space in which Copilot operates :
Target segments & use-cases serve
Competitors (alternatives)
Leverage microsoft has :
Understand the stack (infra -> application layer) -> leverage
Understand Microsoft ecosystem & leverage we have
Define : 10X growth strategy (for whom -> & what? -> distribution (acquire & retain))
MSft Copilot & key capabilities
Cons"
Neeraj K. - "Clarify
10X -> usage or revenue
Approach
What is Msft Copilot & key capabilities
Understand the space in which Copilot operates :
Target segments & use-cases serve
Competitors (alternatives)
Leverage microsoft has :
Understand the stack (infra -> application layer) -> leverage
Understand Microsoft ecosystem & leverage we have
Define : 10X growth strategy (for whom -> & what? -> distribution (acquire & retain))
MSft Copilot & key capabilities
Cons"See full answer
"The health of the product backlog can be determined by considering the following factors -
Is the product backlog prioritized?
Will each backlog be easily picked up by the engineering team i.e. does it have all the required details such as user story, acceptance criteria, and effort estimates?
No items coming back to the product backlog from the sprint backlog due to incomplete development or bugs
No of items moving to the "Done" state from the product backlog in each sprint
A"
Nimish J. - "The health of the product backlog can be determined by considering the following factors -
Is the product backlog prioritized?
Will each backlog be easily picked up by the engineering team i.e. does it have all the required details such as user story, acceptance criteria, and effort estimates?
No items coming back to the product backlog from the sprint backlog due to incomplete development or bugs
No of items moving to the "Done" state from the product backlog in each sprint
A"See full answer
"To answer this let's deconstruct what Amazon Prime offers
Free Delivery on Amazon
Same-day delivery for a few locations
Additional discounts
Early Access & Exclusive Deals
Prime video subscription
Prime music subscription
Considering above let's first talk about music and video subscription
Netflix, Disney, and other OTT platforms on average charge ₹120/month.
Now for Music, Spotify or YT music charges an average of ₹180/month for their premium subscription.
Coming the E-com"
Aekagra S. - "To answer this let's deconstruct what Amazon Prime offers
Free Delivery on Amazon
Same-day delivery for a few locations
Additional discounts
Early Access & Exclusive Deals
Prime video subscription
Prime music subscription
Considering above let's first talk about music and video subscription
Netflix, Disney, and other OTT platforms on average charge ₹120/month.
Now for Music, Spotify or YT music charges an average of ₹180/month for their premium subscription.
Coming the E-com"See full answer