"My day starts with an in-depth review of key performance indicators (KPIs) such as Net Promoter Score (NPS), CPH, IR, Busy, Wrap, and some other metrics. (Non-compliance like Chat disconnection, Bump process, pro-active adjustments, production hours, break adherence). This initial analysis helps me identify any immediate areas that need attention. I then check my calendar for any scheduled client calls to ensure I am prepared with the necessary updates and information. It's essential to keep th"
Surinder P. - "My day starts with an in-depth review of key performance indicators (KPIs) such as Net Promoter Score (NPS), CPH, IR, Busy, Wrap, and some other metrics. (Non-compliance like Chat disconnection, Bump process, pro-active adjustments, production hours, break adherence). This initial analysis helps me identify any immediate areas that need attention. I then check my calendar for any scheduled client calls to ensure I am prepared with the necessary updates and information. It's essential to keep th"See full answer
"Drew a framework -
Where are we - do competitive analysis of the company
Where do we want to go - Align business strategy with product strategy
What can we do in the given roadmap - prioritize solutions"
Joohi M. - "Drew a framework -
Where are we - do competitive analysis of the company
Where do we want to go - Align business strategy with product strategy
What can we do in the given roadmap - prioritize solutions"See full answer
"I explained about a project that was technically very challenging and had tight deadline. We were working on a new technology with new team members but delay was not an option.
When we hit a road block due to lack of knowledge on Content Management System and Database, we came up with an idea of hard coded JSON data to help continue building the front end and user experience while team is figuring out to unblock the CMS and DB blocker. That way we would still move forward and show progress in IT"
Abhishek T. - "I explained about a project that was technically very challenging and had tight deadline. We were working on a new technology with new team members but delay was not an option.
When we hit a road block due to lack of knowledge on Content Management System and Database, we came up with an idea of hard coded JSON data to help continue building the front end and user experience while team is figuring out to unblock the CMS and DB blocker. That way we would still move forward and show progress in IT"See full answer
Engineering Manager
Behavioral
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"The first step is to engage the coworker. Listen to their request and try to understand the root cause of the discomfort. Is it internal or is it the environment that the team operates in, is it a specific individual. Having an open conversation, I believe adds to a culture of being open to discussions for feedback. Depending on the response, would work together with the coworker to identify means or ways that can reduce/remove the discomfort and what can produce an ideal working environment. Th"
Alick C. - "The first step is to engage the coworker. Listen to their request and try to understand the root cause of the discomfort. Is it internal or is it the environment that the team operates in, is it a specific individual. Having an open conversation, I believe adds to a culture of being open to discussions for feedback. Depending on the response, would work together with the coworker to identify means or ways that can reduce/remove the discomfort and what can produce an ideal working environment. Th"See full answer
"I want to become a product manager because it allows me to leverage my UX and architectural design background while focusing on creating impactful digital products. My experience with design thinking has equipped me with a user-centered approach, essential for identifying and solving real problems.I’m excited about the opportunity to bridge user needs with business goals, overseeing a product from conception to launch. The iterative nature of digital products fascinates me, as it enables continu"
Jaswanth P. - "I want to become a product manager because it allows me to leverage my UX and architectural design background while focusing on creating impactful digital products. My experience with design thinking has equipped me with a user-centered approach, essential for identifying and solving real problems.I’m excited about the opportunity to bridge user needs with business goals, overseeing a product from conception to launch. The iterative nature of digital products fascinates me, as it enables continu"See full answer
"strengths- Working with engineering, working with metrics, execution
Weakness- ideation and visioning, working with design"
George A. - "strengths- Working with engineering, working with metrics, execution
Weakness- ideation and visioning, working with design"See full answer
"To recount an experience from my last project . We were at the initial stages of designing a new data platform to enhance our trading analytics capabilities. The conflict arose over the selection of a data processing framework. I was advocating for Apache Spark due to its scalability and performance benefits, especially for handling large volumes of derivatives data. Another senior team member preferred a different technology they had more experience with, which they believed would be easier to"
Scott S. - "To recount an experience from my last project . We were at the initial stages of designing a new data platform to enhance our trading analytics capabilities. The conflict arose over the selection of a data processing framework. I was advocating for Apache Spark due to its scalability and performance benefits, especially for handling large volumes of derivatives data. Another senior team member preferred a different technology they had more experience with, which they believed would be easier to"See full answer
"Situation: introduced to a new technology that I have never used before. I have used many different packaged software, tools and technologies and I can grasp things quickly. Lets assume this new technology is a Planning tool for TPM (Planr)
Target: To get familiar with Planr, its use cases, learn it well enough to be able to use it
Action: Here are some of the actions I would take to learn Planr well
(1) Find documentation on Planr = various use cases, see screenshots, watch demos,"
Adib M. - "Situation: introduced to a new technology that I have never used before. I have used many different packaged software, tools and technologies and I can grasp things quickly. Lets assume this new technology is a Planning tool for TPM (Planr)
Target: To get familiar with Planr, its use cases, learn it well enough to be able to use it
Action: Here are some of the actions I would take to learn Planr well
(1) Find documentation on Planr = various use cases, see screenshots, watch demos,"See full answer
"· How well the team is self-motivated and contributing overall success of the company by releasing high quality bug prone releases
· Growth of their team members
· Does the manager encouraging and supporting career switch based on the individual desire or passion"
BePostive - "· How well the team is self-motivated and contributing overall success of the company by releasing high quality bug prone releases
· Growth of their team members
· Does the manager encouraging and supporting career switch based on the individual desire or passion"See full answer
"Consulted on building a mental healthcare marketplace, performed user research, and competitive analysis. Formulated business strategy shift from D2C to B2B and product roadmap for MVP, onboarded 100K+ users. Shift was based off changing market dynamics."
Ayush S. - "Consulted on building a mental healthcare marketplace, performed user research, and competitive analysis. Formulated business strategy shift from D2C to B2B and product roadmap for MVP, onboarded 100K+ users. Shift was based off changing market dynamics."See full answer
"If it's a product end to end, then there's a lot to say. If it's just a feature on top of a product then I will focus on the complexity and how I break complex tasks into small milestones to partner with XFN teams to nail it. Focus on situation, task, actions and results"
S G. - "If it's a product end to end, then there's a lot to say. If it's just a feature on top of a product then I will focus on the complexity and how I break complex tasks into small milestones to partner with XFN teams to nail it. Focus on situation, task, actions and results"See full answer
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Situation
Our data engineering team was tasked with developing a new real-time analytics platform for derivatives trading. To ensure the project’s success, we needed buy-in and support from various non-technical teams, including finance, compliance, and senior management. These teams needed to understand the importance of the project, the resources required, and how it would benefit the organization.
Task
My task was to effectively communicate the technical requirements and benefits of"
Scott S. - "
Situation
Our data engineering team was tasked with developing a new real-time analytics platform for derivatives trading. To ensure the project’s success, we needed buy-in and support from various non-technical teams, including finance, compliance, and senior management. These teams needed to understand the importance of the project, the resources required, and how it would benefit the organization.
Task
My task was to effectively communicate the technical requirements and benefits of"See full answer
"During my initial days as a Product Manager, I faced challenges working with our central design team. The team received requests from multiple Product Managers, and prioritization was often influenced by the rapport each PM had built with them. Since I was new, I struggled to convey the importance of my tasks effectively, leading to delays in my projects.
This was a significant learning moment for me. I realized that to succeed, I needed to earn the trust of the design team and demonstra"
Shahrukh K. - "During my initial days as a Product Manager, I faced challenges working with our central design team. The team received requests from multiple Product Managers, and prioritization was often influenced by the rapport each PM had built with them. Since I was new, I struggled to convey the importance of my tasks effectively, leading to delays in my projects.
This was a significant learning moment for me. I realized that to succeed, I needed to earn the trust of the design team and demonstra"See full answer