Interview Questions

Andrew M. - "DMV is the Department for Motor Vehicles, notorious for long wait times and an overall poor customer experience. I'm not familiar with the different functions that the DMV serves, but from my understanding, people go to the DMV when they want to renew their drivers licenses, so I would like to focus on that for now. Current experience: Long wait time to get drivers license photo taken I am really not familiar with any other services the DMV provides, so I will focus on taking photos. Pain"See full answer

Dhruv M. - "During my internship at Inceptra Analytics, our team was working on improving the monthly reporting process for the operations department. I proposed switching from manual Excel reports to a Power BI dashboard to automate and visualize key metrics. However, some team members were hesitant—they felt the current process, although tedious, was more familiar and controllable. My task was to get buy-in from the team to adopt a more efficient reporting method without causing disruption or resistance."See full answer

Surbhi G. - "Hi Team, where can I see sample answers for this question?"See full answer

Amparo L. - "One time at Lifetime Fitness 2019, One student was throwing a lot of towels in the counter which made things very disorganized, then I made a compromise with my coworker to put 2 towels at a time and then it worked well because it made the workspace very organized."See full answer

Moshe S. - "Law is my passion. Traveling all over the world in 5 years"See full answer

Umang S. - "I would start by asking what exactly is Yelp for Business or defining the product, which is a way for local businesses to host their listings, allow reviewers to post reviews, and potential for businesses to promote their listings/businesses via ads. Then would define the goal of the product - if I assume - to connect people with your business. Then the golden question - why do we want to improve? Have we seen a downward trend? Have we had user or business feedback? Is there a"See full answer

M N. - "Ideas: Book a ride ahead of time on an app and provide timeslots. Have longer hours just for these rides so that people who care enough can go earlier. Distribute the demand by splitting a one-day ticket into 2 days so that traffic is distributed into 2 days. Fast pass add-on that lets you buy a fast pass for a specific ride instead of a combination. Have 2 of the top 3 popular rides and remove unpopular rides to use the space. Create a VR version of popular ride at the park so"See full answer

Anonymous Chickadee - "was there a specific scenario given for the interaction?"See full answer

Aravinth K. - "What is your experience with user testing? All products/feature I have worked on B2C space is primarily testing users for a hypothesis. Why B2C? Because you have millions of users who you have not met and also impossible to meet. Hence we formulate hypotheses and evaluate users' behaviour based on our goal. For example, one of the last features I worked on tried to answer the question "Will users who pay their bill using Net Banking use other payment methods if it is not shown to them?" Henc"See full answer

Ross B. - "I most want to communicate a few principals of conflict resolution that I believe were integral in this situation, which are mutual respect, a results orientation, an unwavering focus on the user. To that end, here’s how I’d like to structure this answer: First, I’ll tell you about the project we were working on, to provide some background for you. Second, I’ll describe the disagreement. Third, I’ll describe how we arrived at a solution, and finally, I’ll discuss how those 3 conflict resolution"See full answer

Anirudh G. - "Questions for interviewer: How many team members are there? How much is the bandwidth required for each user? As of now radio-frequency (RF) signals are used to communicate with Moon. However in order to create a high speed network, we should be using laser communications. NASA has done research on it and results have proved that it is 10-100 times better than RF signals (around 100 Gbits/second). Geosynchronous satellites must be used to send communications and data back and forth betwe"See full answer

M N. - "Let's look at what the goal is- why we want to understand customer satifaction, and understand what actions our users take where we collect user feedback and then figure out the metrics that track these feedback touch points to understand cust satisfaction. Goal: To understand more about customer satisfaction and loyalty with the product to understand any gaps and understand where we stand with the competition, beyond the engagement, retention and revenue metrics. Actions: We have different"See full answer

Praful B. - "Using a join: This is the most common way to do a lookup."See full answer

Alice Z. - "[I'm working on answering questions more concisely, so to practice, I will type this answer in paragraph form] To clarify the question, I understand there are at least two entry points for Stories - one within Facebook (website, app) and one within Instagram. Would you like for me to focus on the Instagram experience of Instagram Stories? Would you like for me to focus on existing markets or emerging markets, or I could decide based off where I see the greatest opportunity? (Interviewer: focus"See full answer