"This was a fun question asked recently by Amazon. Let's get to it! This is a Design Question so let's follow the formula:
Ask Clarifying Questions
Identify user behaviors, types, and pain points
State the goal and use cases
List current solutions
Brainstorm new solutions
Evaluate and select solution
Measure success
Summarize
Ask clarifying questions
Here we want to clarify scope and make sure we are on the same page as the interview"
Exponent - "This was a fun question asked recently by Amazon. Let's get to it! This is a Design Question so let's follow the formula:
Ask Clarifying Questions
Identify user behaviors, types, and pain points
State the goal and use cases
List current solutions
Brainstorm new solutions
Evaluate and select solution
Measure success
Summarize
Ask clarifying questions
Here we want to clarify scope and make sure we are on the same page as the interview"See full answer
"For a fully autonomous car, the car interior is the core of the customer experience since the customer focus is inside of car, not outside of the car. To make this experience superior, we need to consider the aspects that contribute to this- from the perspective of features and quality. Features would include (1) Seating: ample leg room, flexible seating, reclining; massage, heat on seats. (2)Storage: Cup holders- for hot/cold beverages, flexible tilt-able table top for laptop/Ipad display; (3)"
Leena M. - "For a fully autonomous car, the car interior is the core of the customer experience since the customer focus is inside of car, not outside of the car. To make this experience superior, we need to consider the aspects that contribute to this- from the perspective of features and quality. Features would include (1) Seating: ample leg room, flexible seating, reclining; massage, heat on seats. (2)Storage: Cup holders- for hot/cold beverages, flexible tilt-able table top for laptop/Ipad display; (3)"See full answer
"Steps in booking (eg. movie ticket booking)
User logs in
User enters details
User selects seats
User adds meal options
User enters payment method
User completes payment
Scenarios Which can happen
agents corner the tickets and then sell them at premium
Multiple users booking at the same time and get an error message at the end
Money gets stuck and will be refunded later
Load at the server and server crashes
Multiple users get t"
P D. - "Steps in booking (eg. movie ticket booking)
User logs in
User enters details
User selects seats
User adds meal options
User enters payment method
User completes payment
Scenarios Which can happen
agents corner the tickets and then sell them at premium
Multiple users booking at the same time and get an error message at the end
Money gets stuck and will be refunded later
Load at the server and server crashes
Multiple users get t"See full answer
"Few follow-up questions
Why is this product being built?
As a lot of customers don't pay much attention when asked for feedback on a service. It is not their priority to provide feedback
Is this feedback for a product or a service?
A product
What type of product is this? An app on phone? Website?
Can be anything
My responses below
Goal is to ensure that the feedback on products are got.
Customer segments are B2B, B2C customers. I have chosen the B2B customers.
Problem statements inv"
Vennam A. - "Few follow-up questions
Why is this product being built?
As a lot of customers don't pay much attention when asked for feedback on a service. It is not their priority to provide feedback
Is this feedback for a product or a service?
A product
What type of product is this? An app on phone? Website?
Can be anything
My responses below
Goal is to ensure that the feedback on products are got.
Customer segments are B2B, B2C customers. I have chosen the B2B customers.
Problem statements inv"See full answer
"Clarifying questions
Why do we want to improve? Do we have anything specific in mind?
Any constraints?
Professional networking only or do we want to expand our horizons?
Linkedin mission - To help users form networks professionally and know about the world and opportunites out there. LinkedIn has become a social media platform to showcase your professional skills.
Focus on acquiring and keep this audience engaged on the platform
How does it fit with GenZ and GenY - This is the generation"
Namrata L. - "Clarifying questions
Why do we want to improve? Do we have anything specific in mind?
Any constraints?
Professional networking only or do we want to expand our horizons?
Linkedin mission - To help users form networks professionally and know about the world and opportunites out there. LinkedIn has become a social media platform to showcase your professional skills.
Focus on acquiring and keep this audience engaged on the platform
How does it fit with GenZ and GenY - This is the generation"See full answer
"Clarifying Questions:
Platforms - Is it a web-based, mobile-based, or both? = Picking both
For payment are we partnering with other providers like paypal, stripe? = assuming yes
Partnering with shipping companies for shipment ?
Is it online delivery? or just pick up within local markets?
Expected number of daily users?
Users:
Sellers: People who sell fruits or vegetables or both
Buyers: People who buy fruits and vegetables
Note:
For product design, I would just focu"
Anjan - "Clarifying Questions:
Platforms - Is it a web-based, mobile-based, or both? = Picking both
For payment are we partnering with other providers like paypal, stripe? = assuming yes
Partnering with shipping companies for shipment ?
Is it online delivery? or just pick up within local markets?
Expected number of daily users?
Users:
Sellers: People who sell fruits or vegetables or both
Buyers: People who buy fruits and vegetables
Note:
For product design, I would just focu"See full answer