"This is a classic Favorite Product question with a constrained product type. For this, we want to make sure it's a SaaS product. Let's go over the Favorite Product formula before diving in:
Choose a product and briefly explain what it is
Who are the users?
What are their pain points?
How did competitors solve it in the past?
How does this product address these pain points differently and better?
How would you improve it/make it better?
**Summarize"
Exponent - "This is a classic Favorite Product question with a constrained product type. For this, we want to make sure it's a SaaS product. Let's go over the Favorite Product formula before diving in:
Choose a product and briefly explain what it is
Who are the users?
What are their pain points?
How did competitors solve it in the past?
How does this product address these pain points differently and better?
How would you improve it/make it better?
**Summarize"See full answer
"This is an Improve a Product question. Let's first go over the Improve a Product formula:
Ask clarifying questions
Identify users, behaviors, and pain points
State product goal
Brainstorm small improvements
Brainstorm bolder improvements
Measure success
Summarize
Now, let's begin!
Ask clarifying questions
Before we begin listing off recommendations, it's important you ask questions to ensure you and the interviewer are on the same page"
Exponent - "This is an Improve a Product question. Let's first go over the Improve a Product formula:
Ask clarifying questions
Identify users, behaviors, and pain points
State product goal
Brainstorm small improvements
Brainstorm bolder improvements
Measure success
Summarize
Now, let's begin!
Ask clarifying questions
Before we begin listing off recommendations, it's important you ask questions to ensure you and the interviewer are on the same page"See full answer
"My day starts with an in-depth review of key performance indicators (KPIs) such as Net Promoter Score (NPS), CPH, IR, Busy, Wrap, and some other metrics. (Non-compliance like Chat disconnection, Bump process, pro-active adjustments, production hours, break adherence). This initial analysis helps me identify any immediate areas that need attention. I then check my calendar for any scheduled client calls to ensure I am prepared with the necessary updates and information. It's essential to keep th"
Surinder P. - "My day starts with an in-depth review of key performance indicators (KPIs) such as Net Promoter Score (NPS), CPH, IR, Busy, Wrap, and some other metrics. (Non-compliance like Chat disconnection, Bump process, pro-active adjustments, production hours, break adherence). This initial analysis helps me identify any immediate areas that need attention. I then check my calendar for any scheduled client calls to ensure I am prepared with the necessary updates and information. It's essential to keep th"See full answer
"Whenever you look at the launching a new product you might want to follow the following framework:
Describe the product
for e.g. you are considering launching amazon go. What does Amazon go does. And what is the problem its solving. For e.g Amazon go is a new age grocery store that lets you buy product without the hassle of waiting in long queues for checkout.
Always ask clarifying questions to understand the scope.
For e.g. what will Amazon go be used for. Are we aiming it for basic grocerie"
Rani D. - "Whenever you look at the launching a new product you might want to follow the following framework:
Describe the product
for e.g. you are considering launching amazon go. What does Amazon go does. And what is the problem its solving. For e.g Amazon go is a new age grocery store that lets you buy product without the hassle of waiting in long queues for checkout.
Always ask clarifying questions to understand the scope.
For e.g. what will Amazon go be used for. Are we aiming it for basic grocerie"See full answer
"I recall a frustrating experience I had with a traditional, non-digital alarm clock. As a Product Manager, I'm always thinking about how products can be improved, and this experience stuck with me.
It was a few years ago, and I was traveling for work. I had an early flight to catch, and I relied on the alarm clock in my hotel room to wake me up on time. However, the clock was an old, analog model with tiny buttons and a confusing interface. I struggled to set the alarm, and even when I thought I"
Shashank S. - "I recall a frustrating experience I had with a traditional, non-digital alarm clock. As a Product Manager, I'm always thinking about how products can be improved, and this experience stuck with me.
It was a few years ago, and I was traveling for work. I had an early flight to catch, and I relied on the alarm clock in my hotel room to wake me up on time. However, the clock was an old, analog model with tiny buttons and a confusing interface. I struggled to set the alarm, and even when I thought I"See full answer
"First thing I would do is dig deeper into the problem. Starting off with the data source suggesting the drop of 10%.
Next is investigating - what does drop in traffic mean?
For example - 10% drop in logins, email traffic, email creation.
Next, once I identify the its for example an issue with logins, I would like to drill a deeper into further isolating the problem based on geography, operating platform (mobile/desktop), specific time of day, any other information I could get.
At this point,"
Vinayak A. - "First thing I would do is dig deeper into the problem. Starting off with the data source suggesting the drop of 10%.
Next is investigating - what does drop in traffic mean?
For example - 10% drop in logins, email traffic, email creation.
Next, once I identify the its for example an issue with logins, I would like to drill a deeper into further isolating the problem based on geography, operating platform (mobile/desktop), specific time of day, any other information I could get.
At this point,"See full answer
"You should be able to identify this as a Strategy Question, which asks you to justify high-level business decisions and strategy. Be concise and to the point.
> The underlying theme I can see in these services is that they all encourage people to start online businesses. This helps Stripe since their main product is the ability to handle online transactions. Stripe takes a percentage fee from each transaction, so it's in their best interest to encourage the growth of internet-enabled busines"
Exponent - "You should be able to identify this as a Strategy Question, which asks you to justify high-level business decisions and strategy. Be concise and to the point.
> The underlying theme I can see in these services is that they all encourage people to start online businesses. This helps Stripe since their main product is the ability to handle online transactions. Stripe takes a percentage fee from each transaction, so it's in their best interest to encourage the growth of internet-enabled busines"See full answer
"Assumptions & Clarifications
Users have access to all Google Workspace applications like Google Drive, Gmail and the same photo editing tool - let us call this tool - Google Photo Editor (GPhoto).
Users can share the images like Google Docs - giving people read-only, read-write / edit access
Goals
Google's vision is to organize the world's information and make it accessible. GPhoto's mission / goal is to organize the world’s photo and make it accessible to others to view, edit or"
Karthik M. - "Assumptions & Clarifications
Users have access to all Google Workspace applications like Google Drive, Gmail and the same photo editing tool - let us call this tool - Google Photo Editor (GPhoto).
Users can share the images like Google Docs - giving people read-only, read-write / edit access
Goals
Google's vision is to organize the world's information and make it accessible. GPhoto's mission / goal is to organize the world’s photo and make it accessible to others to view, edit or"See full answer
"Clarification
— Need to design an MVP for Booking’s homepage to improve CLV
— Objective is to test out things to get more CLV out of our existing or new customers right? yes
— apart from this objective, is there anything that I have to keep in mind? nope
— is there any preference in user groups or geography or platform? mobile, open to all
Cool, I get the gist of it.
Improving or increasing CLV is a function of retention & cross-sell.
— retention what all things we can build for reten"
Shashi R. - "Clarification
— Need to design an MVP for Booking’s homepage to improve CLV
— Objective is to test out things to get more CLV out of our existing or new customers right? yes
— apart from this objective, is there anything that I have to keep in mind? nope
— is there any preference in user groups or geography or platform? mobile, open to all
Cool, I get the gist of it.
Improving or increasing CLV is a function of retention & cross-sell.
— retention what all things we can build for reten"See full answer
"User groups -
Elderly People
People with physical disabilities
Blind people
Hikers
The cane required for each group is different. Elderly and People with physical disabilities are using it for support, and hence their cane has to be more stable and static.
The cane for blind people is very lightweight because they use it to find any hurdle on their way
The cane for hikers is mostly for support but lightweight because they cannot carry heavyweights cane while hiking.
Thinking about the blind"
Priya J. - "User groups -
Elderly People
People with physical disabilities
Blind people
Hikers
The cane required for each group is different. Elderly and People with physical disabilities are using it for support, and hence their cane has to be more stable and static.
The cane for blind people is very lightweight because they use it to find any hurdle on their way
The cane for hikers is mostly for support but lightweight because they cannot carry heavyweights cane while hiking.
Thinking about the blind"See full answer
"This depends on the following two variables:
What's the percentage of people dropping off at each step
What's the perceived impact to business and users of the failure of each step.
In general, I'd start from the very end, and then go back in the process as it's more important that we satisfy customers who have paid i.e. they should get a booking confirmation vs customers that are entering details and then payment info."
Rahul J. - "This depends on the following two variables:
What's the percentage of people dropping off at each step
What's the perceived impact to business and users of the failure of each step.
In general, I'd start from the very end, and then go back in the process as it's more important that we satisfy customers who have paid i.e. they should get a booking confirmation vs customers that are entering details and then payment info."See full answer
"Assumptions:
In-app feature
Focused only on Facebook app and not messenger, WhatsApp, or Instagram
Focused on community building and groups, not marketplace
Facebook's mission is to bring people closer together and give people the power to build communities.
Fans of Olympic games straddle across regions and across demographics such as age and gender. I'd assume the product for Olympics should be targeted to all demographics. However, given not everyone follows, or is interested in build"
Varun J. - "Assumptions:
In-app feature
Focused only on Facebook app and not messenger, WhatsApp, or Instagram
Focused on community building and groups, not marketplace
Facebook's mission is to bring people closer together and give people the power to build communities.
Fans of Olympic games straddle across regions and across demographics such as age and gender. I'd assume the product for Olympics should be targeted to all demographics. However, given not everyone follows, or is interested in build"See full answer