"Clarifying questions,
Before I begin, I want to make sure I understand what the product is.
FB fundraiser is a platform for entities (charitable organizations) and individuals to create fundraising campaigns, invite certain users to it, share it with others and ask them to invite potential contributors to it. It is also part of the core facebook product.
The approach I want to take about defining goals is as following:
Define the mission of FB as a company, goal of fundraiser p"
P K. - "Clarifying questions,
Before I begin, I want to make sure I understand what the product is.
FB fundraiser is a platform for entities (charitable organizations) and individuals to create fundraising campaigns, invite certain users to it, share it with others and ask them to invite potential contributors to it. It is also part of the core facebook product.
The approach I want to take about defining goals is as following:
Define the mission of FB as a company, goal of fundraiser p"See full answer
"The question refers to a very specific event: "step into the back for a few minutes, return and see a lot of people waiting"... I might try to clarify goals and scenario:
Before I stepped back, there were no ppl waiting? If so, we might be talking about a very specific, even uncommon scenario, in which optimizations for the complete serving system in the long term might not be needed. Maybe they even arrived all together and this is expected behavior.
Are people waiting for something specif"
Alfredo M. - "The question refers to a very specific event: "step into the back for a few minutes, return and see a lot of people waiting"... I might try to clarify goals and scenario:
Before I stepped back, there were no ppl waiting? If so, we might be talking about a very specific, even uncommon scenario, in which optimizations for the complete serving system in the long term might not be needed. Maybe they even arrived all together and this is expected behavior.
Are people waiting for something specif"See full answer
"Mission: to help users buy and sell products from groups. If we think about the value here, users want to join groups that sell/buy products of interest (young moms or vinyl), or location of interest, or trust, or some other factor - either from other users or SMBs.
User Actions:
create groups, join groups,
active in groups - make posts to sell or show interest in buying (like, commenting, sharing or ideally transacting)
deeper engagement - sharing , saving , searching more based on wh"
Sri A. - "Mission: to help users buy and sell products from groups. If we think about the value here, users want to join groups that sell/buy products of interest (young moms or vinyl), or location of interest, or trust, or some other factor - either from other users or SMBs.
User Actions:
create groups, join groups,
active in groups - make posts to sell or show interest in buying (like, commenting, sharing or ideally transacting)
deeper engagement - sharing , saving , searching more based on wh"See full answer
"Clarifying Questions:
By “down”, do we mean creation of messages (activation), engagement, or both?
My assumed answer: engagement
How are “messages” defined? Is it comments to posts, DMs, or posts themselves?
My assumed answer: DMs
How is engagement of DMs defined? Is it by number of DMs viewed, created, replied to?
My assumed answer: all of that
Quick Product Strategy Discussion:
Why messaging is important to LinkedIn
LinkedIn’s mission is"
Arthur Y. - "Clarifying Questions:
By “down”, do we mean creation of messages (activation), engagement, or both?
My assumed answer: engagement
How are “messages” defined? Is it comments to posts, DMs, or posts themselves?
My assumed answer: DMs
How is engagement of DMs defined? Is it by number of DMs viewed, created, replied to?
My assumed answer: all of that
Quick Product Strategy Discussion:
Why messaging is important to LinkedIn
LinkedIn’s mission is"See full answer
"In order to answer this question, I am going to do the following:
Ask some clarifying questions
Go through some major external and internal possible causes
Hypothesize and test/valid
Conclusion
1. Ask clarifying questions
Any particular market? Is it a US market or a new market with less than 12-18 months of full operation
US market
What do you mean by a given city? - Metropolitan with plenty of public transportations (subway, bus, etc), a large city with limit"
Christopher K. - "In order to answer this question, I am going to do the following:
Ask some clarifying questions
Go through some major external and internal possible causes
Hypothesize and test/valid
Conclusion
1. Ask clarifying questions
Any particular market? Is it a US market or a new market with less than 12-18 months of full operation
US market
What do you mean by a given city? - Metropolitan with plenty of public transportations (subway, bus, etc), a large city with limit"See full answer
Execution
Analytical
+1 more
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"First I want to look at how Facebook stories overlaps with Facebook’s mission. I can see pretty instantly that stories stays true to Facebook’s mission with bringing the world together and connecting friends and families.
I want to make sure I understand the product journey. Facebook stories allows users to post videos and photos. While also being able to add filters, music, and stickers. Users are also able to comment on other stories and react to them.
Does that sound correct? Interview: Ye"
Ben L. - "First I want to look at how Facebook stories overlaps with Facebook’s mission. I can see pretty instantly that stories stays true to Facebook’s mission with bringing the world together and connecting friends and families.
I want to make sure I understand the product journey. Facebook stories allows users to post videos and photos. While also being able to add filters, music, and stickers. Users are also able to comment on other stories and react to them.
Does that sound correct? Interview: Ye"See full answer
"Great question, give me a moment to collect my thoughts….
When faced with a situation where a product defect is impacting my customers as a product manager my goal would be to roll out a quick & effective enough solution that minimizes the negative impact on users.
I would seek available incident information to understand, its blast radius i.e. the impacted users, platforms, duration, if available understand the nature of failure i.e. recoverable vs not, it's root cause and short/long t"
Coach - "Great question, give me a moment to collect my thoughts….
When faced with a situation where a product defect is impacting my customers as a product manager my goal would be to roll out a quick & effective enough solution that minimizes the negative impact on users.
I would seek available incident information to understand, its blast radius i.e. the impacted users, platforms, duration, if available understand the nature of failure i.e. recoverable vs not, it's root cause and short/long t"See full answer
"TikTok → short-form video platform where users share, post, comment, and like each other’s videos
Clarifying Questions
Define Active → Users who are opening the app at least once a day for a particular duration say 1 min
Geography? Consider India for this case
Is the source/BI Tool where we saw the drop valid enough?
TikTok is both on the app as well as browser - Where are we seeing the drop?
Is there a particular platform wherein we are seeing the drop? Android or iOS
New"
Disha - "TikTok → short-form video platform where users share, post, comment, and like each other’s videos
Clarifying Questions
Define Active → Users who are opening the app at least once a day for a particular duration say 1 min
Geography? Consider India for this case
Is the source/BI Tool where we saw the drop valid enough?
TikTok is both on the app as well as browser - Where are we seeing the drop?
Is there a particular platform wherein we are seeing the drop? Android or iOS
New"See full answer
"I would always pick a specific product and make a case. Answering this question without a specific product in mind makes the answer unstructured in my opinion. For instance, I would pick Gmail as an example to answer this and structure my response.
Clarifications & Assumptions
Let us pick a specific product and structure our response - for instance - let us pick Gmail as the product that you want to analyse and make a Go / No Recommendation to Sunset the Product.
Overall Google Revenu"
Karthik M. - "I would always pick a specific product and make a case. Answering this question without a specific product in mind makes the answer unstructured in my opinion. For instance, I would pick Gmail as an example to answer this and structure my response.
Clarifications & Assumptions
Let us pick a specific product and structure our response - for instance - let us pick Gmail as the product that you want to analyse and make a Go / No Recommendation to Sunset the Product.
Overall Google Revenu"See full answer
"Clarifying questions:
What do we mean by a video conferencing app? Zoom or Messenger? A: More like Zoom
Is the app for B2B users or C2C users? A: Dealer's choice
What stage is this app at? Early-stage or has been in the market for a while? A: Current Player
This question will help decide if you will focus on Adoption or Engagement and retention...
Is there a specific market or user group we need to focus on? A: Dealer's choice
Is it a paid or free service? A: Both
The structure"
Ammro H. - "Clarifying questions:
What do we mean by a video conferencing app? Zoom or Messenger? A: More like Zoom
Is the app for B2B users or C2C users? A: Dealer's choice
What stage is this app at? Early-stage or has been in the market for a while? A: Current Player
This question will help decide if you will focus on Adoption or Engagement and retention...
Is there a specific market or user group we need to focus on? A: Dealer's choice
Is it a paid or free service? A: Both
The structure"See full answer
"Clarification Questions
Understanding of Netflix -> clarification
Clarification regarding the meaning of logged into the platform -> not coming back or they are logged out
From how long they we been seeing this issue and is this issue gradual?
Which demography or geography are we talking about?
The metrics which we are tracking are actually working or not?
Internal Factors
Any infrastructure problem, frequently "App not responding" or frequently auto log out?
Any pa"
Anonymous Muskox - "Clarification Questions
Understanding of Netflix -> clarification
Clarification regarding the meaning of logged into the platform -> not coming back or they are logged out
From how long they we been seeing this issue and is this issue gradual?
Which demography or geography are we talking about?
The metrics which we are tracking are actually working or not?
Internal Factors
Any infrastructure problem, frequently "App not responding" or frequently auto log out?
Any pa"See full answer
"Clarification:
Is it consumer facing or business? -- consumer
Launch is global or regional? -- global
Is this full blown launch or beta release? -- full blown
What goal does this app serve? How is it aligned with the company goals? -- AI Chatbot
Can you explain the strategic importance of the app? -- gain market share; compete with other players who are already ahead in the market
Do we have any data around potential customers/TAM with this app? -- billions of users
"
Aniket A. - "Clarification:
Is it consumer facing or business? -- consumer
Launch is global or regional? -- global
Is this full blown launch or beta release? -- full blown
What goal does this app serve? How is it aligned with the company goals? -- AI Chatbot
Can you explain the strategic importance of the app? -- gain market share; compete with other players who are already ahead in the market
Do we have any data around potential customers/TAM with this app? -- billions of users
"See full answer
"To investigate the drop in user engagement on Facebook, follow these steps:
Analyze Data Trends:Examine user engagement metrics (e.g., daily active users, time spent) over the last 10 days.
Identify any specific user segments, regions, or platforms where the drop is more pronounced.
Identify External Factors:Check for any external events (e.g., holidays, major news) that might have impacted engagement.
Review competitor activity for any new features or marketing campaigns.
**R"
Alireza P. - "To investigate the drop in user engagement on Facebook, follow these steps:
Analyze Data Trends:Examine user engagement metrics (e.g., daily active users, time spent) over the last 10 days.
Identify any specific user segments, regions, or platforms where the drop is more pronounced.
Identify External Factors:Check for any external events (e.g., holidays, major news) that might have impacted engagement.
Review competitor activity for any new features or marketing campaigns.
**R"See full answer
"Structure: 1. Ask Clarifying Questions 2. Look at external factors 3. Look at Internal factors ( Slice the data aross different cuts and plan accordingly)
Clarifying Questions:
What's an outbound message? Is it something Linkedin users send among each other?
Decline trends: Is the decline steep or gradual? From when, are we seeing this decline (Say since a week, fortnight, month, etc)
External Factors:
Have we seen any competition led changes/ new campaigns etc?
Have we see"
Meenakshi sundaram M. - "Structure: 1. Ask Clarifying Questions 2. Look at external factors 3. Look at Internal factors ( Slice the data aross different cuts and plan accordingly)
Clarifying Questions:
What's an outbound message? Is it something Linkedin users send among each other?
Decline trends: Is the decline steep or gradual? From when, are we seeing this decline (Say since a week, fortnight, month, etc)
External Factors:
Have we seen any competition led changes/ new campaigns etc?
Have we see"See full answer
"Clarifying Question:
Are we talking about mission-oriented success or business-oriented success? [Let's assume mission-oriented]
Let's start by talking about where Pages fit into the mission of Facebook. Then we'll cover some relevant metrics, identify which are most important for measuring the success of Pages, and then talk about some trade-offs as part of a final recommendation.
Mission: Facebook's mission is to empower people to build community and to bring people closer togeth"
Ian S. - "Clarifying Question:
Are we talking about mission-oriented success or business-oriented success? [Let's assume mission-oriented]
Let's start by talking about where Pages fit into the mission of Facebook. Then we'll cover some relevant metrics, identify which are most important for measuring the success of Pages, and then talk about some trade-offs as part of a final recommendation.
Mission: Facebook's mission is to empower people to build community and to bring people closer togeth"See full answer
"Firstly, I would like to be in a room with all the stakeholders (tech/business) and the decision makers.
Now starts the analysis of the situation. Certain questions that I will be looking for an answer are-
Is this a new issue? or an old one?
What is the severity and priority of the feature in the release? In terms of business values.
How long would it take the engineering team to fix the issue?
Can we manage for a workaround meanwhile the issue gets fixed?
What are the risks inv"
Shreya S. - "Firstly, I would like to be in a room with all the stakeholders (tech/business) and the decision makers.
Now starts the analysis of the situation. Certain questions that I will be looking for an answer are-
Is this a new issue? or an old one?
What is the severity and priority of the feature in the release? In terms of business values.
How long would it take the engineering team to fix the issue?
Can we manage for a workaround meanwhile the issue gets fixed?
What are the risks inv"See full answer
"Asked clarifying questions to know if this was a program already in existence, how long the problem had been, causes and how the problem was brought to attention.
Using that information, went through a framework (provided generally below):
Making sure to review documentation/existing contracts/vendors/plans.
Review budget and timeline for the program.
Review resources available.
Review the data (or gather) and the scope of the project (city center, suburbs, few blocks, whole city, etc).
Set mee"
Anthony F. - "Asked clarifying questions to know if this was a program already in existence, how long the problem had been, causes and how the problem was brought to attention.
Using that information, went through a framework (provided generally below):
Making sure to review documentation/existing contracts/vendors/plans.
Review budget and timeline for the program.
Review resources available.
Review the data (or gather) and the scope of the project (city center, suburbs, few blocks, whole city, etc).
Set mee"See full answer
"Let's split the experience in four parts:
Time between order is placed and order is waiting to be prepped by the shopper.
Time between order is prepped by the shopper and ready to be picked by the driver.
Time when it's out for delivery.
Post delivery experience.
Now lets think through what can do wrong? How do we define wrong?
A wrong would be anything where a customer has a negative experience. Let's dive into the when things could potentially go wrong.
**order is placed and"
Pree M. - "Let's split the experience in four parts:
Time between order is placed and order is waiting to be prepped by the shopper.
Time between order is prepped by the shopper and ready to be picked by the driver.
Time when it's out for delivery.
Post delivery experience.
Now lets think through what can do wrong? How do we define wrong?
A wrong would be anything where a customer has a negative experience. Let's dive into the when things could potentially go wrong.
**order is placed and"See full answer
"Swiggy could implement to increase the average order value (AOV) on its platform:
1. Smart Recommendations and Upselling:
Personalized suggestions: Leverage data to recommend items based on past orders, popular choices, and trending items in the user's area.
Upselling prompts: When a user adds an item to their cart, suggest related or higher-value items (e.g., "Would you like to add a side of fries with that?" or "Upgrade to a large for just ₹X more").
Bundle deals: Offer c"
Harish K. - "Swiggy could implement to increase the average order value (AOV) on its platform:
1. Smart Recommendations and Upselling:
Personalized suggestions: Leverage data to recommend items based on past orders, popular choices, and trending items in the user's area.
Upselling prompts: When a user adds an item to their cart, suggest related or higher-value items (e.g., "Would you like to add a side of fries with that?" or "Upgrade to a large for just ₹X more").
Bundle deals: Offer c"See full answer
"Clarifying Questions:
Do we have any specific goal in mind for this new product, for example targeting new audience, expansion to new places , catering to new need etc.
· I am going to assume targeting new audience
Do we have any constraints?
· No constraints
When you say restaurants does it mean casual restaurants, pubs, food joints 5 star hotels etc.
· I am going to assume all kind of restaurants who have already registered there establishments on Swiggy
Structure
User Segme"
Gaurav C. - "Clarifying Questions:
Do we have any specific goal in mind for this new product, for example targeting new audience, expansion to new places , catering to new need etc.
· I am going to assume targeting new audience
Do we have any constraints?
· No constraints
When you say restaurants does it mean casual restaurants, pubs, food joints 5 star hotels etc.
· I am going to assume all kind of restaurants who have already registered there establishments on Swiggy
Structure
User Segme"See full answer