"The question refers to a very specific event: "step into the back for a few minutes, return and see a lot of people waiting"... I might try to clarify goals and scenario:
Before I stepped back, there were no ppl waiting? If so, we might be talking about a very specific, even uncommon scenario, in which optimizations for the complete serving system in the long term might not be needed. Maybe they even arrived all together and this is expected behavior.
Are people waiting for something specif"
Alfredo M. - "The question refers to a very specific event: "step into the back for a few minutes, return and see a lot of people waiting"... I might try to clarify goals and scenario:
Before I stepped back, there were no ppl waiting? If so, we might be talking about a very specific, even uncommon scenario, in which optimizations for the complete serving system in the long term might not be needed. Maybe they even arrived all together and this is expected behavior.
Are people waiting for something specif"See full answer
"Mission: to help users buy and sell products from groups. If we think about the value here, users want to join groups that sell/buy products of interest (young moms or vinyl), or location of interest, or trust, or some other factor - either from other users or SMBs.
User Actions:
create groups, join groups,
active in groups - make posts to sell or show interest in buying (like, commenting, sharing or ideally transacting)
deeper engagement - sharing , saving , searching more based on wh"
Sri A. - "Mission: to help users buy and sell products from groups. If we think about the value here, users want to join groups that sell/buy products of interest (young moms or vinyl), or location of interest, or trust, or some other factor - either from other users or SMBs.
User Actions:
create groups, join groups,
active in groups - make posts to sell or show interest in buying (like, commenting, sharing or ideally transacting)
deeper engagement - sharing , saving , searching more based on wh"See full answer
"Clarifying Questions:
By “down”, do we mean creation of messages (activation), engagement, or both?
My assumed answer: engagement
How are “messages” defined? Is it comments to posts, DMs, or posts themselves?
My assumed answer: DMs
How is engagement of DMs defined? Is it by number of DMs viewed, created, replied to?
My assumed answer: all of that
Quick Product Strategy Discussion:
Why messaging is important to LinkedIn
LinkedIn’s mission is"
Arthur Y. - "Clarifying Questions:
By “down”, do we mean creation of messages (activation), engagement, or both?
My assumed answer: engagement
How are “messages” defined? Is it comments to posts, DMs, or posts themselves?
My assumed answer: DMs
How is engagement of DMs defined? Is it by number of DMs viewed, created, replied to?
My assumed answer: all of that
Quick Product Strategy Discussion:
Why messaging is important to LinkedIn
LinkedIn’s mission is"See full answer
"TikTok → short-form video platform where users share, post, comment, and like each other’s videos
Clarifying Questions
Define Active → Users who are opening the app at least once a day for a particular duration say 1 min
Geography? Consider India for this case
Is the source/BI Tool where we saw the drop valid enough?
TikTok is both on the app as well as browser - Where are we seeing the drop?
Is there a particular platform wherein we are seeing the drop? Android or iOS
New"
Disha - "TikTok → short-form video platform where users share, post, comment, and like each other’s videos
Clarifying Questions
Define Active → Users who are opening the app at least once a day for a particular duration say 1 min
Geography? Consider India for this case
Is the source/BI Tool where we saw the drop valid enough?
TikTok is both on the app as well as browser - Where are we seeing the drop?
Is there a particular platform wherein we are seeing the drop? Android or iOS
New"See full answer
"In order to answer this question, I am going to do the following:
Ask some clarifying questions
Go through some major external and internal possible causes
Hypothesize and test/valid
Conclusion
1. Ask clarifying questions
Any particular market? Is it a US market or a new market with less than 12-18 months of full operation
US market
What do you mean by a given city? - Metropolitan with plenty of public transportations (subway, bus, etc), a large city with limit"
Christopher K. - "In order to answer this question, I am going to do the following:
Ask some clarifying questions
Go through some major external and internal possible causes
Hypothesize and test/valid
Conclusion
1. Ask clarifying questions
Any particular market? Is it a US market or a new market with less than 12-18 months of full operation
US market
What do you mean by a given city? - Metropolitan with plenty of public transportations (subway, bus, etc), a large city with limit"See full answer
Execution
Analytical
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"I would start with few clarifying questions for the investigation and diagnosis of the problem.
Timing and volume:
For how long is the peak surge being noticed? Past few days / weeks / months?
Clarify about 'certain times'. Is it weekday Morning (Peak), Morning (off peak), Afternoon, Afternoon (peak), Evening (peak), Evening (off peak) or weekend?
Do we info on vehicle type that have the most volume? Cars, trucks, commercial vehicles, etc.,
Location and convenience of the gas st"
Krishnan S. - "I would start with few clarifying questions for the investigation and diagnosis of the problem.
Timing and volume:
For how long is the peak surge being noticed? Past few days / weeks / months?
Clarify about 'certain times'. Is it weekday Morning (Peak), Morning (off peak), Afternoon, Afternoon (peak), Evening (peak), Evening (off peak) or weekend?
Do we info on vehicle type that have the most volume? Cars, trucks, commercial vehicles, etc.,
Location and convenience of the gas st"See full answer
"First I want to look at how Facebook stories overlaps with Facebook’s mission. I can see pretty instantly that stories stays true to Facebook’s mission with bringing the world together and connecting friends and families.
I want to make sure I understand the product journey. Facebook stories allows users to post videos and photos. While also being able to add filters, music, and stickers. Users are also able to comment on other stories and react to them.
Does that sound correct? Interview: Ye"
Ben L. - "First I want to look at how Facebook stories overlaps with Facebook’s mission. I can see pretty instantly that stories stays true to Facebook’s mission with bringing the world together and connecting friends and families.
I want to make sure I understand the product journey. Facebook stories allows users to post videos and photos. While also being able to add filters, music, and stickers. Users are also able to comment on other stories and react to them.
Does that sound correct? Interview: Ye"See full answer
"Clarification:
Is it consumer facing or business? -- consumer
Launch is global or regional? -- global
Is this full blown launch or beta release? -- full blown
What goal does this app serve? How is it aligned with the company goals? -- AI Chatbot
Can you explain the strategic importance of the app? -- gain market share; compete with other players who are already ahead in the market
Do we have any data around potential customers/TAM with this app? -- billions of users
"
Aniket A. - "Clarification:
Is it consumer facing or business? -- consumer
Launch is global or regional? -- global
Is this full blown launch or beta release? -- full blown
What goal does this app serve? How is it aligned with the company goals? -- AI Chatbot
Can you explain the strategic importance of the app? -- gain market share; compete with other players who are already ahead in the market
Do we have any data around potential customers/TAM with this app? -- billions of users
"See full answer
"Clarification Questions
Understanding of Netflix -> clarification
Clarification regarding the meaning of logged into the platform -> not coming back or they are logged out
From how long they we been seeing this issue and is this issue gradual?
Which demography or geography are we talking about?
The metrics which we are tracking are actually working or not?
Internal Factors
Any infrastructure problem, frequently "App not responding" or frequently auto log out?
Any pa"
Anonymous Muskox - "Clarification Questions
Understanding of Netflix -> clarification
Clarification regarding the meaning of logged into the platform -> not coming back or they are logged out
From how long they we been seeing this issue and is this issue gradual?
Which demography or geography are we talking about?
The metrics which we are tracking are actually working or not?
Internal Factors
Any infrastructure problem, frequently "App not responding" or frequently auto log out?
Any pa"See full answer
"Great question, give me a moment to collect my thoughts….
When faced with a situation where a product defect is impacting my customers as a product manager my goal would be to roll out a quick & effective enough solution that minimizes the negative impact on users.
I would seek available incident information to understand, its blast radius i.e. the impacted users, platforms, duration, if available understand the nature of failure i.e. recoverable vs not, it's root cause and short/long t"
Coach - "Great question, give me a moment to collect my thoughts….
When faced with a situation where a product defect is impacting my customers as a product manager my goal would be to roll out a quick & effective enough solution that minimizes the negative impact on users.
I would seek available incident information to understand, its blast radius i.e. the impacted users, platforms, duration, if available understand the nature of failure i.e. recoverable vs not, it's root cause and short/long t"See full answer
"I would always pick a specific product and make a case. Answering this question without a specific product in mind makes the answer unstructured in my opinion. For instance, I would pick Gmail as an example to answer this and structure my response.
Clarifications & Assumptions
Let us pick a specific product and structure our response - for instance - let us pick Gmail as the product that you want to analyse and make a Go / No Recommendation to Sunset the Product.
Overall Google Revenu"
Karthik M. - "I would always pick a specific product and make a case. Answering this question without a specific product in mind makes the answer unstructured in my opinion. For instance, I would pick Gmail as an example to answer this and structure my response.
Clarifications & Assumptions
Let us pick a specific product and structure our response - for instance - let us pick Gmail as the product that you want to analyse and make a Go / No Recommendation to Sunset the Product.
Overall Google Revenu"See full answer
"Clarifying questions:
What do we mean by a video conferencing app? Zoom or Messenger? A: More like Zoom
Is the app for B2B users or C2C users? A: Dealer's choice
What stage is this app at? Early-stage or has been in the market for a while? A: Current Player
This question will help decide if you will focus on Adoption or Engagement and retention...
Is there a specific market or user group we need to focus on? A: Dealer's choice
Is it a paid or free service? A: Both
The structure"
Ammro H. - "Clarifying questions:
What do we mean by a video conferencing app? Zoom or Messenger? A: More like Zoom
Is the app for B2B users or C2C users? A: Dealer's choice
What stage is this app at? Early-stage or has been in the market for a while? A: Current Player
This question will help decide if you will focus on Adoption or Engagement and retention...
Is there a specific market or user group we need to focus on? A: Dealer's choice
Is it a paid or free service? A: Both
The structure"See full answer
"Structure: 1. Ask Clarifying Questions 2. Look at external factors 3. Look at Internal factors ( Slice the data aross different cuts and plan accordingly)
Clarifying Questions:
What's an outbound message? Is it something Linkedin users send among each other?
Decline trends: Is the decline steep or gradual? From when, are we seeing this decline (Say since a week, fortnight, month, etc)
External Factors:
Have we seen any competition led changes/ new campaigns etc?
Have we see"
Meenakshi sundaram M. - "Structure: 1. Ask Clarifying Questions 2. Look at external factors 3. Look at Internal factors ( Slice the data aross different cuts and plan accordingly)
Clarifying Questions:
What's an outbound message? Is it something Linkedin users send among each other?
Decline trends: Is the decline steep or gradual? From when, are we seeing this decline (Say since a week, fortnight, month, etc)
External Factors:
Have we seen any competition led changes/ new campaigns etc?
Have we see"See full answer
"Clarifying questions:
Why are we fixing the roads? Is it due to temporary damage or something structural has gone wrong?
What is our purpose behind fixing the roads? Increase mobility in an area? Reduce inequality? reduce crime?
Assumptions:
Roads have had temporary damage due to rain / storm
We know the specific roads which are bad and will need to be fixed
Want to increase commercial traffic. Want people to visit a specific area which has bad roads and slow moving traffic.
W"
Prateek S. - "Clarifying questions:
Why are we fixing the roads? Is it due to temporary damage or something structural has gone wrong?
What is our purpose behind fixing the roads? Increase mobility in an area? Reduce inequality? reduce crime?
Assumptions:
Roads have had temporary damage due to rain / storm
We know the specific roads which are bad and will need to be fixed
Want to increase commercial traffic. Want people to visit a specific area which has bad roads and slow moving traffic.
W"See full answer
"Clarifying Question:
Are we talking about mission-oriented success or business-oriented success? [Let's assume mission-oriented]
Let's start by talking about where Pages fit into the mission of Facebook. Then we'll cover some relevant metrics, identify which are most important for measuring the success of Pages, and then talk about some trade-offs as part of a final recommendation.
Mission: Facebook's mission is to empower people to build community and to bring people closer togeth"
Ian S. - "Clarifying Question:
Are we talking about mission-oriented success or business-oriented success? [Let's assume mission-oriented]
Let's start by talking about where Pages fit into the mission of Facebook. Then we'll cover some relevant metrics, identify which are most important for measuring the success of Pages, and then talk about some trade-offs as part of a final recommendation.
Mission: Facebook's mission is to empower people to build community and to bring people closer togeth"See full answer
"Firstly, I would like to be in a room with all the stakeholders (tech/business) and the decision makers.
Now starts the analysis of the situation. Certain questions that I will be looking for an answer are-
Is this a new issue? or an old one?
What is the severity and priority of the feature in the release? In terms of business values.
How long would it take the engineering team to fix the issue?
Can we manage for a workaround meanwhile the issue gets fixed?
What are the risks inv"
Shreya S. - "Firstly, I would like to be in a room with all the stakeholders (tech/business) and the decision makers.
Now starts the analysis of the situation. Certain questions that I will be looking for an answer are-
Is this a new issue? or an old one?
What is the severity and priority of the feature in the release? In terms of business values.
How long would it take the engineering team to fix the issue?
Can we manage for a workaround meanwhile the issue gets fixed?
What are the risks inv"See full answer
"Lyft’s mission: To become the world’s best transportation company
CQ:
· Region: USA
· Metrics to improve: Engagement
User persona:
· Passengers
· Drivers
Will consider passengers persona for this case.
Use case / pain points:
Exact pick up location is not visible on the map
Not able to communicate exact location to the driver due to unknown location
How to change the pick-up location in case passenger has to move around
Features:
Passenger can share a pictur"
Kena K. - "Lyft’s mission: To become the world’s best transportation company
CQ:
· Region: USA
· Metrics to improve: Engagement
User persona:
· Passengers
· Drivers
Will consider passengers persona for this case.
Use case / pain points:
Exact pick up location is not visible on the map
Not able to communicate exact location to the driver due to unknown location
How to change the pick-up location in case passenger has to move around
Features:
Passenger can share a pictur"See full answer
"Let's split the experience in four parts:
Time between order is placed and order is waiting to be prepped by the shopper.
Time between order is prepped by the shopper and ready to be picked by the driver.
Time when it's out for delivery.
Post delivery experience.
Now lets think through what can do wrong? How do we define wrong?
A wrong would be anything where a customer has a negative experience. Let's dive into the when things could potentially go wrong.
**order is placed and"
Pree M. - "Let's split the experience in four parts:
Time between order is placed and order is waiting to be prepped by the shopper.
Time between order is prepped by the shopper and ready to be picked by the driver.
Time when it's out for delivery.
Post delivery experience.
Now lets think through what can do wrong? How do we define wrong?
A wrong would be anything where a customer has a negative experience. Let's dive into the when things could potentially go wrong.
**order is placed and"See full answer
"Instagram is social media app where you can share photo and video to others. Impressions is an important metrics to track because it shows how many contents that users see.
Clarify Questions:
Is this drop happen suddenly or gradually? - Gradually
How long has it been happening? - Last 3 months
Is it happen globally or in certain region? - Globally
Is the drop happen to all user segments (age, new/existing, active/less active users)? - all user segments
When calculating an impressions,"
Nayla D. - "Instagram is social media app where you can share photo and video to others. Impressions is an important metrics to track because it shows how many contents that users see.
Clarify Questions:
Is this drop happen suddenly or gradually? - Gradually
How long has it been happening? - Last 3 months
Is it happen globally or in certain region? - Globally
Is the drop happen to all user segments (age, new/existing, active/less active users)? - all user segments
When calculating an impressions,"See full answer