"Of course! Let me outline a general approach and ask questions along the way to see if any one path makes more sense to follow.
On my general approach: I think it's important to start with a strategic goal or purpose the museum is trying to accomplish with this product. That way we have a north star. From there I'll identify a couple user types we could solve for. Once aligned, I can drill down to potential pain points and solutions of different magnitude. How does that agenda sound?
For our"
Irene C. - "Of course! Let me outline a general approach and ask questions along the way to see if any one path makes more sense to follow.
On my general approach: I think it's important to start with a strategic goal or purpose the museum is trying to accomplish with this product. That way we have a north star. From there I'll identify a couple user types we could solve for. Once aligned, I can drill down to potential pain points and solutions of different magnitude. How does that agenda sound?
For our"See full answer
"1. Clarify the problem
Are we building a digital or physical product?- We are offering it as an application on mobile.
Are we building a complete new product or as a new feature for existing airline booking apps (Goibibo/Makemytrip, etc.)? - New feature for existing booking apps. We can consider Goibibo as an example.
What do you mean by improving experience?- Reduce wait times or optimize the time spent.
What is the goal? Engagement or Revenue? - Engagement.
Which is t"
Preetham m P. - "1. Clarify the problem
Are we building a digital or physical product?- We are offering it as an application on mobile.
Are we building a complete new product or as a new feature for existing airline booking apps (Goibibo/Makemytrip, etc.)? - New feature for existing booking apps. We can consider Goibibo as an example.
What do you mean by improving experience?- Reduce wait times or optimize the time spent.
What is the goal? Engagement or Revenue? - Engagement.
Which is t"See full answer
"To determine which features go into a Minimum Viable Product (MVP), I focus on balancing user needs with business goals, while keeping technical feasibility in mind. My approach usually includes these key steps:
1. Understand the problem deeply:
I start by identifying the core user problem we’re solving—whether that’s through user interviews, support tickets, usage data, or stakeholder input. The goal is to figure out what success looks like for the user in the most basic but valuable form."
Aniruddha N. - "To determine which features go into a Minimum Viable Product (MVP), I focus on balancing user needs with business goals, while keeping technical feasibility in mind. My approach usually includes these key steps:
1. Understand the problem deeply:
I start by identifying the core user problem we’re solving—whether that’s through user interviews, support tickets, usage data, or stakeholder input. The goal is to figure out what success looks like for the user in the most basic but valuable form."See full answer
" I would start by making sure we agree on what "improving Stripe Payments" means. What specifically are we looking to improve or are we focusing on improving the experience for a particular user group? Do we mean improving the experience for the developers building on Stripe or for the users checking out using Stripe?
Once I got clarity I would share my proposed outline for a brainstorm:
I would start by revisiting Stripe's mission and defining how Payments fit into that goal.
I would then t"
Ahna R. - " I would start by making sure we agree on what "improving Stripe Payments" means. What specifically are we looking to improve or are we focusing on improving the experience for a particular user group? Do we mean improving the experience for the developers building on Stripe or for the users checking out using Stripe?
Once I got clarity I would share my proposed outline for a brainstorm:
I would start by revisiting Stripe's mission and defining how Payments fit into that goal.
I would then t"See full answer
"Clarification:
Lender Focus: We'll cater to mortgage lenders, specifically smaller institutions or those specializing in a particular loan type (e.g., first-time homebuyer loans).
1. User Personas and Pain Points:
Create two user personas:
Persona 1: A loan officer at a small credit union overwhelmed with manual paperwork and slow communication with borrowers.
Persona 2: A loan manager at a company specializing in FHA loans, struggling with cumbersome pre-qualification"
Deepak V. - "Clarification:
Lender Focus: We'll cater to mortgage lenders, specifically smaller institutions or those specializing in a particular loan type (e.g., first-time homebuyer loans).
1. User Personas and Pain Points:
Create two user personas:
Persona 1: A loan officer at a small credit union overwhelmed with manual paperwork and slow communication with borrowers.
Persona 2: A loan manager at a company specializing in FHA loans, struggling with cumbersome pre-qualification"See full answer
Product Manager
Product Design
🧠Want an expert answer to a question? Saving questions lets us know what content to make next.
"
Company Goal: Make quality service at competitive price available for customers and enable contractor to maximize income sources
Clarification: Post Booking Experience is the user flow from the point a booking is confirmed to the time the service is delivered to the customer.
Metric: CSAT and Orders successfully completed
Personas: Customer, service provider, business
USER JOURNEY
Customer (User Journey)
Booking confirmed on portal
Add to calendar
Email / text con"
Saurabh G. - "
Company Goal: Make quality service at competitive price available for customers and enable contractor to maximize income sources
Clarification: Post Booking Experience is the user flow from the point a booking is confirmed to the time the service is delivered to the customer.
Metric: CSAT and Orders successfully completed
Personas: Customer, service provider, business
USER JOURNEY
Customer (User Journey)
Booking confirmed on portal
Add to calendar
Email / text con"See full answer
"Problem Understanding
Is it within FB applications? > Yes
FB Date has one on one matching. Can I consider extending existing capability?
After matching, are we considering interactions within FB as well?
FB mission is to give people power to connect build community and bring the world closer. Building connection through content engagement is the core of the FB product. With increased demand on learning online and velocity of acquiring new skills required to find a job or sustain in"
Soodong P. - "Problem Understanding
Is it within FB applications? > Yes
FB Date has one on one matching. Can I consider extending existing capability?
After matching, are we considering interactions within FB as well?
FB mission is to give people power to connect build community and bring the world closer. Building connection through content engagement is the core of the FB product. With increased demand on learning online and velocity of acquiring new skills required to find a job or sustain in"See full answer
"I have a few clarifying questions before diving into designing a fridge for kids.
What is this company in? - Startup exploring ideas to design fridge, or an already established fridge company -Â Startup
Kids = which age group is referred to her or I can define the user segments? -*Â You can define it*
Where is the refrigerator being used (household/school/daycare)? - Household
Assumption:Â I am assuming Fridge's basic function is to freeze meats/ice cream/veggies etc and stor"
Manu G. - "I have a few clarifying questions before diving into designing a fridge for kids.
What is this company in? - Startup exploring ideas to design fridge, or an already established fridge company -Â Startup
Kids = which age group is referred to her or I can define the user segments? -*Â You can define it*
Where is the refrigerator being used (household/school/daycare)? - Household
Assumption:Â I am assuming Fridge's basic function is to freeze meats/ice cream/veggies etc and stor"See full answer
"Smart shoe:
Q1) Is there any definition in mind/ thought process in terms of what this smart shoe will do?
Interviewer: Its open to assumption
Q2) Any specific user segments?
Interviewer: Its open to assumption
Q3) Any specific geographies?
Interviewer: Its open to assumption
Any specific user pain points?
Interviewer: Its open to assumption
I will structure the answer in following manner -
1) Clearly stating the assumptions
2) User segments
3) Pain points
4) Solutions
5) Key concerns
6) Metr"
Nikita C. - "Smart shoe:
Q1) Is there any definition in mind/ thought process in terms of what this smart shoe will do?
Interviewer: Its open to assumption
Q2) Any specific user segments?
Interviewer: Its open to assumption
Q3) Any specific geographies?
Interviewer: Its open to assumption
Any specific user pain points?
Interviewer: Its open to assumption
I will structure the answer in following manner -
1) Clearly stating the assumptions
2) User segments
3) Pain points
4) Solutions
5) Key concerns
6) Metr"See full answer
"First I will talk about this restaurant space in general. Types of restaurants, trends, think about how we can offer something that is differentiated to a viable buyer.
Vision / mission of this product
User segments - pick one
Define user goals, user journey, needs/pain points
Think about solutions to their pain points (10 min)
Then I’d pick one or two of the solutions and define the features in more detail, as it ties to user journey. I’ll define tradeoffs
**1.Restaurant sp"
Yespm T. - "First I will talk about this restaurant space in general. Types of restaurants, trends, think about how we can offer something that is differentiated to a viable buyer.
Vision / mission of this product
User segments - pick one
Define user goals, user journey, needs/pain points
Think about solutions to their pain points (10 min)
Then I’d pick one or two of the solutions and define the features in more detail, as it ties to user journey. I’ll define tradeoffs
**1.Restaurant sp"See full answer
"Clarifying/Assumptions:
Assuming improvement refers to lift in engagement in this case.
Youtube refers to the WWW and mobile platforms.
Key User Segments:
Creators
Influencers/Celebrities
Video bloggers
Regular users
Viewers
Power watchers
Casual watchers
Churned watchers
Selecting the Influencer segment from the above list since it is a smaller volume of users and will have a big impact on viewers. Also, it is easier to understand"
P K. - "Clarifying/Assumptions:
Assuming improvement refers to lift in engagement in this case.
Youtube refers to the WWW and mobile platforms.
Key User Segments:
Creators
Influencers/Celebrities
Video bloggers
Regular users
Viewers
Power watchers
Casual watchers
Churned watchers
Selecting the Influencer segment from the above list since it is a smaller volume of users and will have a big impact on viewers. Also, it is easier to understand"See full answer
"
why do we want to improve the DMV? we’re a startup and we want to improve the experience at the DMV
what is the DMV? my assumption is that this is for the US only, and is the department of motor vehicles. and this is where folks go to get IDs, register their cars, etc. is that correct or am I missing anything about what the DMV is?
is there a timeframe to launch?
are there any other constraints that I should be aware of?
context:
what is the DMV - the DMV is a something of a"
Elle Z. - "
why do we want to improve the DMV? we’re a startup and we want to improve the experience at the DMV
what is the DMV? my assumption is that this is for the US only, and is the department of motor vehicles. and this is where folks go to get IDs, register their cars, etc. is that correct or am I missing anything about what the DMV is?
is there a timeframe to launch?
are there any other constraints that I should be aware of?
context:
what is the DMV - the DMV is a something of a"See full answer
"Imagine you're a PM for Mastercard. Design a product for restaurants to help them transition to a purchase order (PO) system that reduces their labor costs
Mission & Vision :
Mastercard is a payment processing fintech company, it has different payment service & products ex credit/debit cards etc. Mastercard vision and mission to to connect the world financially making payment process seamless across different industries.
Clarifying questions :
What type of restaurants on basis of revenue we"
Ashutosh K. - "Imagine you're a PM for Mastercard. Design a product for restaurants to help them transition to a purchase order (PO) system that reduces their labor costs
Mission & Vision :
Mastercard is a payment processing fintech company, it has different payment service & products ex credit/debit cards etc. Mastercard vision and mission to to connect the world financially making payment process seamless across different industries.
Clarifying questions :
What type of restaurants on basis of revenue we"See full answer
"Mock interview 2/3/2025
Google Wallet
User Needs (pain points):
At physical store:
understand the price tag
proceed the transaction
Audio cue to pick one credit card
read the payment machine
transaction confirmation
(optional) balance
hear transaction summary
At home:
check balance
make payment
send money
receive money
understand statement
Prioritization
Understand the price tag"
Chloe T. - "Mock interview 2/3/2025
Google Wallet
User Needs (pain points):
At physical store:
understand the price tag
proceed the transaction
Audio cue to pick one credit card
read the payment machine
transaction confirmation
(optional) balance
hear transaction summary
At home:
check balance
make payment
send money
receive money
understand statement
Prioritization
Understand the price tag"See full answer
"I'm going to structure my answer like this so it is easy for both of us to follow up and grasp them easily.
Let's first clear out some of the grey areas and make them black and white. Also, decide what are in-scope and out of scope.
Second, let's understand what is our goal for improvement - is it the customer experience or any specific feature in mind? for a group of users?
Third, I will brainstorm what are the pain points for user personas and solutions to improve them.
Fourth, I will priorit"
Suhasan C. - "I'm going to structure my answer like this so it is easy for both of us to follow up and grasp them easily.
Let's first clear out some of the grey areas and make them black and white. Also, decide what are in-scope and out of scope.
Second, let's understand what is our goal for improvement - is it the customer experience or any specific feature in mind? for a group of users?
Third, I will brainstorm what are the pain points for user personas and solutions to improve them.
Fourth, I will priorit"See full answer