"Imagine you're a PM for Mastercard. Design a product for restaurants to help them transition to a purchase order (PO) system that reduces their labor costs
Mission & Vision :
Mastercard is a payment processing fintech company, it has different payment service & products ex credit/debit cards etc. Mastercard vision and mission to to connect the world financially making payment process seamless across different industries.
Clarifying questions :
What type of restaurants on basis of revenue we"
Ashutosh K. - "Imagine you're a PM for Mastercard. Design a product for restaurants to help them transition to a purchase order (PO) system that reduces their labor costs
Mission & Vision :
Mastercard is a payment processing fintech company, it has different payment service & products ex credit/debit cards etc. Mastercard vision and mission to to connect the world financially making payment process seamless across different industries.
Clarifying questions :
What type of restaurants on basis of revenue we"See full answer
"I'd start by clarifying the purpose of the in-flight experience.
Get more travelers? (adoption)
Reduce customer churn? (retention)
Gain additional revenue? (revenue)
Lets say we want to offer an in-flight experience that drives revenue.
It is intuitive that, customer expectations for an in-flight experience will vary based on the duration of the flights:
Short haul flights (1 hour or less): Self-help options are better suited. While seating may be important, a slight inconvenience for"
Atit P. - "I'd start by clarifying the purpose of the in-flight experience.
Get more travelers? (adoption)
Reduce customer churn? (retention)
Gain additional revenue? (revenue)
Lets say we want to offer an in-flight experience that drives revenue.
It is intuitive that, customer expectations for an in-flight experience will vary based on the duration of the flights:
Short haul flights (1 hour or less): Self-help options are better suited. While seating may be important, a slight inconvenience for"See full answer
"I'm going to structure my answer like this so it is easy for both of us to follow up and grasp them easily.
Let's first clear out some of the grey areas and make them black and white. Also, decide what are in-scope and out of scope.
Second, let's understand what is our goal for improvement - is it the customer experience or any specific feature in mind? for a group of users?
Third, I will brainstorm what are the pain points for user personas and solutions to improve them.
Fourth, I will priorit"
Suhasan C. - "I'm going to structure my answer like this so it is easy for both of us to follow up and grasp them easily.
Let's first clear out some of the grey areas and make them black and white. Also, decide what are in-scope and out of scope.
Second, let's understand what is our goal for improvement - is it the customer experience or any specific feature in mind? for a group of users?
Third, I will brainstorm what are the pain points for user personas and solutions to improve them.
Fourth, I will priorit"See full answer
Product Design
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"To improve the passenger experience at a major metropolitan airport, I would focus on streamlining the pre-arrival, arrival, and post-flight stages of their journey. Pre-arrival, we could integrate flight details into the Uber app and provide predictive ETAs to help passengers plan better. At the airport, we could partner with authorities to create dedicated drop-off and pickup zones, along with clear in-app navigation to reduce confusion. Post-flight, we could implement dynamic pickup zones, vi"
Prashant S. - "To improve the passenger experience at a major metropolitan airport, I would focus on streamlining the pre-arrival, arrival, and post-flight stages of their journey. Pre-arrival, we could integrate flight details into the Uber app and provide predictive ETAs to help passengers plan better. At the airport, we could partner with authorities to create dedicated drop-off and pickup zones, along with clear in-app navigation to reduce confusion. Post-flight, we could implement dynamic pickup zones, vi"See full answer
"The Doordash post-order experience is the part of the service that happens after the user has placed an order and is waiting for the delivery. This experience can be improved by providing more information, communication, and convenience to the user. Here are some possible ways to do this:
Provide real-time tracking and updates: Users want to know the status and location of their order, as well as the estimated time of arrival. By providing real-time tracking and updates, users can feel mor"
Anonymous Dove - "The Doordash post-order experience is the part of the service that happens after the user has placed an order and is waiting for the delivery. This experience can be improved by providing more information, communication, and convenience to the user. Here are some possible ways to do this:
Provide real-time tracking and updates: Users want to know the status and location of their order, as well as the estimated time of arrival. By providing real-time tracking and updates, users can feel mor"See full answer
"First, let me clarify a few points to ensure I understand the scope of the case study correctly:
• Scope of Resources and Timeline: Are there any constraints on resources or timeline we should consider, or can we assume unlimited resources for this project?
• Target Market: Is this tool aimed at a global market or specific regions?
• Integration: Should the tool integrate with existing TikTok Shop features, or are we developing a standalone solution?
• Technological Capabilities: Are there s"
Vihari K. - "First, let me clarify a few points to ensure I understand the scope of the case study correctly:
• Scope of Resources and Timeline: Are there any constraints on resources or timeline we should consider, or can we assume unlimited resources for this project?
• Target Market: Is this tool aimed at a global market or specific regions?
• Integration: Should the tool integrate with existing TikTok Shop features, or are we developing a standalone solution?
• Technological Capabilities: Are there s"See full answer
"Clarifying Questions :
Am I the PM at google ? Yes,
For which country Airport are we designing this? Lets assume its a new product so we will design it for the US airports and later expand to other countries.
GTM : When do we need to launch this product? Do we have any time constraints ? Lets assume one year
I am assuming why google wants to enter in this space is because it is an untapped market and google can revolutionize the market with some of the most emerging tehnologies by e"
Tanu M. - "Clarifying Questions :
Am I the PM at google ? Yes,
For which country Airport are we designing this? Lets assume its a new product so we will design it for the US airports and later expand to other countries.
GTM : When do we need to launch this product? Do we have any time constraints ? Lets assume one year
I am assuming why google wants to enter in this space is because it is an untapped market and google can revolutionize the market with some of the most emerging tehnologies by e"See full answer
"Goals; Customer engagement/ acquisition;
Persona: 60-70;
User journey:
Selecting the right flight → Adding details → Selecting the best coupon for payment;
Web-Check in;
At the airport: Luggage check-in;
Boarding;
Flight Travel;
Arrival: Collecting the luggage from belt;
I would be focusing on the first two steps: Selecting right flight + and web check-in → That seems the most challenging aspect an elderly;
Pain Points/ Challenges:
Selecting the right flight (Duration/ Pric"
Shanti informatics - "Goals; Customer engagement/ acquisition;
Persona: 60-70;
User journey:
Selecting the right flight → Adding details → Selecting the best coupon for payment;
Web-Check in;
At the airport: Luggage check-in;
Boarding;
Flight Travel;
Arrival: Collecting the luggage from belt;
I would be focusing on the first two steps: Selecting right flight + and web check-in → That seems the most challenging aspect an elderly;
Pain Points/ Challenges:
Selecting the right flight (Duration/ Pric"See full answer
"First, I would make the following assumptions to solve this question without instant feedback.
Assumptions:
The main use cases for the refrigerator will be to maintain food in the right temperature and will not include making ice cubs or pouring water
The only disability of the user is blindness
Then, I would identify the main flows used when maintaining food refrigerated, which are:
Putting food into the fridge
Taking out food out of the fridge
Within these flow these are som"
Maritza C. - "First, I would make the following assumptions to solve this question without instant feedback.
Assumptions:
The main use cases for the refrigerator will be to maintain food in the right temperature and will not include making ice cubs or pouring water
The only disability of the user is blindness
Then, I would identify the main flows used when maintaining food refrigerated, which are:
Putting food into the fridge
Taking out food out of the fridge
Within these flow these are som"See full answer
"INTERVIEWER: Design a communication app for children
ME: GOAL: What are the business goals for this initiative?
INTERVIEWER: Please assume.
ME: Goals could be to* *improve communication skills/ communicate with classmates/friends better/enter a new market/empower children with disability to communicate better/etc.
I’ll assume that the goal here is to enable children to communicate and engage better with their classmates since I have personally seen my niece and nephew (17 a"
Priya T. - "INTERVIEWER: Design a communication app for children
ME: GOAL: What are the business goals for this initiative?
INTERVIEWER: Please assume.
ME: Goals could be to* *improve communication skills/ communicate with classmates/friends better/enter a new market/empower children with disability to communicate better/etc.
I’ll assume that the goal here is to enable children to communicate and engage better with their classmates since I have personally seen my niece and nephew (17 a"See full answer
"Clarifying questions: what exactly do we mean by travel product?
Travel recommendation.
Travel bookings( airlines/hotels)
Itinerary planning etc.
Is it going to be a completely new digital product or an extension of instagram?
Assuming travel product here means recommendations/bookings, and it going to be an extension within instagram, lets dwell further:
Meta's vision: To make the world a closer place by offering connections; build communities.
Instagram's mission: To capture , c"
Anonymous Boa - "Clarifying questions: what exactly do we mean by travel product?
Travel recommendation.
Travel bookings( airlines/hotels)
Itinerary planning etc.
Is it going to be a completely new digital product or an extension of instagram?
Assuming travel product here means recommendations/bookings, and it going to be an extension within instagram, lets dwell further:
Meta's vision: To make the world a closer place by offering connections; build communities.
Instagram's mission: To capture , c"See full answer
"Understand the business problem: Identify the business problem that the AI data product is intended to solve.
Identify the target audience: Understand who will be using the data and what problem they will be solving for using the data. This will inform the features and functionality that should be included in the product.
Gather and preprocess the data: Collect and preprocess the data that is relevant to the problem that it is being solved for. This will inform the AI algorithm"
M D. - "Understand the business problem: Identify the business problem that the AI data product is intended to solve.
Identify the target audience: Understand who will be using the data and what problem they will be solving for using the data. This will inform the features and functionality that should be included in the product.
Gather and preprocess the data: Collect and preprocess the data that is relevant to the problem that it is being solved for. This will inform the AI algorithm"See full answer
"That is a great product opportunity. I see the vision to drive engagement by building a reward based experience to encourage kids to login to the app and track their books and trigger a visual pleasing experience when the child completes a book. The more complex the book, the bigger the reward."
Christina Z. - "That is a great product opportunity. I see the vision to drive engagement by building a reward based experience to encourage kids to login to the app and track their books and trigger a visual pleasing experience when the child completes a book. The more complex the book, the bigger the reward."See full answer