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DoorDash

DoorDash Product Manager (PM) Interview Guide

Updated by DoorDash candidates

Product management for DoorDash is one of the most coveted and rewarding jobs of its kind. Named by Newsweek as one of the best workplaces in America in 2023 and one of Fortune’s Future 50 companies, DoorDash takes pride in creating an equitable and inclusive workplace where employees can thrive.

As a Product Manager (PM), you will play a direct role in carrying out DoorDash’s mission of empowering local economies and redefining the future of on-demand delivery.

DoorDash's interview process is highly competitive given its prominent position in the tech ecosystem. Its important role in the global economy after the COVID-19 pandemic has earned the company prestige as an industry trailblazer and one of the fastest-growing startups in Silicon Valley.

In this guide, we'll dig deep into the DoorDash interview process, including hiring criteria and tips to succeed in the interview.

This guide was developed with the help of a product manager at DoorDash.

What does a DoorDash PM do?

DoorDash’s PMs are on the frontlines of shaping the company’s product strategy and vision. They help achieve DoorDash’s goals of developing local delivery networks and strengthening economies across the globe.

PMs at DoorDash have a customer-centric eye and work with cross-functional teams to:

  • Identify top user problems
  • Develop product roadmaps
  • Maintain alignment with stakeholders
  • Drive execution
  • Write detailed product briefs
  • Develop market strategies
  • Use metrics and data to track success

PM roles are available across various “pillars,” or departments, at DoorDash: Merchant, Consumer, Operational Excellence, Ads, Logistics, or New Verticals. You’ll be placed according to your interests and experience. Make sure to communicate any department preferences during the first recruiter screening call.

Learn more about DoorDash’s career areas to familiarize yourself with its different departments.

No matter what team you work on, your closest collaborators as a PM will always be the Strategy & Operations (S&O) and engineering departments. Your S&O partners help you figure out the biggest product opportunities and plan future projects, while the engineering team helps execute those plans.

What are the typical job requirements for a DoorDash PM?

Ideal PM candidates have at least 4 to 5 years of experience in a similar domain under their belt. You don’t need to have technical experience or a tech degree. Some DoorDash PMs have consulting backgrounds or an MBA.

However, you do need to be able to work closely with engineers, understand high-level engineering operations, and lead discussions with the engineering team.

Previous experience working at a startup is a huge plus. This shows you can navigate ambiguity, learn quickly, work under pressure, and wear multiple hats.

According to one recent job listing, here’s what DoorDash looks for in PM candidates:

  • 5+ years of PM industry experience
  • 4+ years of user-facing experience in industries like eCommerce, tech, or multi-sided marketplaces
  • Experience presenting business reviews to senior executives
  • Ability to efficiently and successfully execute projects
  • Track record of driving product strategy, vision, and roadmap alignment
  • Empathy for the customer base you’re building for
  • Passionate and knowledgeable about DoorDash and its mission

PM salaries at DoorDash vary based on location as well as prior skills and relevant experience.

  • California pay range: $144,500–$282,000
  • New York pay range: $144,500–$282,000
  • Washington pay range: $144,50–$282,000

DoorDash PM roles are a hybrid of in-person collaboration and remote work.

Recommendations before you apply for DoorDash PM roles

DoorDash prioritizes diversity, equity, and inclusion in its workplace culture and takes its values seriously, integrating them into everything that the company does. Interviewers pay close attention to not only your experience and ability to do the job but also to your compatibility with company culture.

Make sure to browse DoorDash’s company website to get a sense of what it’s like to work at DoorDash. Here is a brief overview of what DoorDash values most in a candidate:

  • Leaders: Leadership qualities are welcome at every level of DoorDash. The company values a candidate’s ability to solve problems with optimism and carry out a plan, no matter how small.
  • Doers: In the fast-paced world of tech, there’s no time for dilly-dallying around your ideas. Act with urgency and precision to make those ideas a reality.
  • Learners: DoorDash’s innovative teams are constantly asking questions and rethinking assumptions to improve customer service.
  • Team-based: DoorDash believes that diversity fosters innovation. That’s why it’s committed to inclusivity and empowerment of every voice at the table.

The DoorDash PM we spoke with recommends familiarizing yourself with DoorDash’s flywheel and its 3-sided marketplace, which includes dashers (delivery drivers), consumers, and merchants. Each market has its respective app. Familiarity with this model will prepare you for product-specific questions, like how an improvement in the merchant app will impact consumers.

Before applying for a PM role, you should also consider the following:

  • Revamp your resume. PMs interact across several departments and cross-functional teams at DoorDash, so clear communication skills are highly valued. Your resume is the perfect way to demonstrate those skills from the very beginning. Tell a coherent, compelling story around the experiences listed on your resume, and why you’re an ideal candidate.
  • Practice with mock interviews. Exponent's coaching services are your best friend. Don’t limit your pool of mock partners to other PMs and peers in tech—grab a non-tech friend and describe the most recent project you worked on.
  • Lean on your community. Find a few DoorDash PMs on Exponent or LinkedIn and ask them about their experiences. They’ve gone through what you’re going through now, and they’re great sources of information and support.

Interview Process

There are three major stages in the DoorDash PM interview process, which takes place over about 1-3 months. Interviews may differ for roles that are more domain-heavy or for General Product Manager/leadership positions.

  • A phone screen with a recruiter
  • A 45-minute technical phone screen
  • A virtual interview loop with 4 sessions covering Product Sense, Product Prioritization, Retrospective, and Product Values

After each interview round, you’ll generally hear back about whether you’ve made it to the next round within a week.

Recruiter Phone Screen

The first stage is a 30-minute call with a DoorDash recruiter. While the recruiter will ask a few behavioral questions, these calls are less evaluative and more about gauging your motivation and background.

The recruiter will review your resume and ask questions about your experience and why you want to work at DoorDash. They’ll also tell you about what to expect from the next steps of the interview process. Make sure to ask the recruiter any questions you have about future interview formats.

Here are a few questions you can expect:

Technical Phone Screen

Next, you’ll do a 45-minute interview with a DoorDash PM or the hiring manager for your selected position. This interview broadly gauges your product sense, problem-solving skills, product prioritization, and root cause analysis.

The interviewer will pay attention to your ability to break down a broad problem, narrow the scope, and come up with potential solutions to solve user problems.

This round may include domain-specific questions depending on the role you're applying to.

Product screen sample questions:

Interview Loop

After the technical phone screen is the four-round interview loop, where you'll meet 4-5 team members—a different one in each interview—for 30-45 minutes. All interviews are virtual, with 15-minute breaks scheduled between each session.

The interviews cover four themes:

  • Product Sense
  • Product Prioritization
  • Retrospective
  • Product Values

DoorDash may ask you questions related to the specific domain of expertise you're applying for, so it's helpful to research the team you're interviewing with to be fully prepared. Interviewers also emphasize DoorDash’s values throughout these sessions. Do some research and prepare to speak about them throughout the day.

You’ll typically receive feedback within 1-2 days, but some past interviewees have also reported that they didn’t receive any. If you pass this stage, there will also be reference checks.

Product Sense

For this 45-minute interview, you’ll get a case study or prompt ahead of time and be asked to discuss 1-3 products. No formal presentation is necessary. Interviewers will ask follow-up questions during the interview.

Interviewers will pay attention to your ability to turn customer problems into great products, as well as your creativity and intuition for products and features. They want to see you clearly define the users, the user journey, and their pain points.

Don’t only present one solution; offer a few, even if they may seem risky or outlandish. Tie your solution back to user problems, other products, and the broader company mission. Don’t be afraid to ask questions!

How to prepare

This interview involves a mix of technical and product sense questions. As a DoorDash PM, you aren’t expected to know how to code, but you’ll likely be asked to describe past experiences with technology and how you work with engineers.

For example, the interviewer may ask you to solve a broad user issue in an app and present solutions. Interviewers pay less attention to your actual answers and more to your ability to think on your feet and come up with creative ideas and solutions.

We recommend approaching the problems methodically and stating all your assumptions. Even if you don't fully understand the technical problem you're handed, your reasoning can still impress your interviewer.

Consider practicing common questions asked of technical PMs. It may also help to specifically focus on marketplace-based technical questions.

Product questions in this section will test your ability to design a new product or improve an existing one. Be user-focused. The key is to organize your thoughts and have a clear thesis that will solve the user's problems.

One of the best frameworks is to "go broad, then deep." First, "go broad" by listing all the ideas and solutions that come to mind. Then, pick one to "go deep" on and explain why that’s the solution you chose.

Another approach candidates find success with is the “Triangle Method.” This framework will help you articulate your thoughts and nail your points into the interviewer's mind. Here’s how to answer a question using the Triangle Method:

  1. List your major points.
  2. Dive into each point.
  3. Summarize your major points at the end.

Here’s an example of a prompt that might be given during this interview: “You are hired as a PM to triple revenue for (Reddit / Youtube / Netflix) in the next five years.”

Based on this prompt, below are some sample questions you can expect:

  • What will you do to solve this problem?
  • Who are the users and their pain points?
  • Which problem (out of the ones you listed) should we tackle?
  • What are potential solutions? What’s your hypothesis?
  • How will you launch it? What is the user experience like?
  • How do you measure success? How do you make improvements?

Product Prioritization

This interview focuses on your problem-solving skills. Interviewers observe how you define user problems and potential solutions, and how you decide what to fix and which solutions to implement.

You’ll also be expected to use data and marketplace metrics to make data-informed decisions. Like previous interview rounds, the framework you use to make final decisions is more important than the solutions themselves.

How to prepare

In these interview questions, you'll get a problem statement and are expected to prioritize the solutions to the problem based on input from your interviewer.

Our number one tip: Focus on understanding the goal of the problem, which likely will stem from DoorDash's mission and vision. Once you understand the goal, you can prioritize the criteria based on a variety of factors. But always use that goal as your "north star" for the problem.

This interview will also include analytical questions that assess your ability to understand product strategy and data. You should demonstrate competency in defining metrics and understanding what to do when metrics change. Be methodical and show that you make data-driven decisions.

The key to success in these interviews is to start at a broad level with the product’s overall goals, and then drill deeper into actions and metrics. We recommend employing the GAME framework for key metrics questions, as demonstrated in this PM lesson.

Here are a few examples of problem statements that might be given during this interview:

Based on this prompt, below are some sample questions you can expect:

  • Who are the users and their pain points?
  • What’s your hypothesis? How do you validate your hypothesis?
  • How do you prioritize which problem to solve?
  • How will you measure success? If one of the check metrics failed, what would you do?

Retrospective

This 45-minute session focuses on your past experiences and successes with product management and project execution. Interviewers assess how you built creative and sizeable products and delivered successful results in the past.

How to prepare

These questions are more behavioral in nature and evaluate your leadership and teamwork capabilities. The purpose is to get to know you—how you work with others, handle challenges, and how your work style has contributed to your past successes.

One way to prepare for these questions is to dump your resume into a spreadsheet and create a STAR-based story around each point. This framework helps you clearly tell stories about your past experiences. Make sure you’ll be able to address questions about your weaknesses, interpersonal skills, and what you’ve learned from failures.

You’ll face a lot of “tell me about a time when” questions. Come prepared for these with specific examples of your past product successes that exemplify your ability to tackle large, complex projects. Don’t forget to mention experience with cross-functional collaboration as this will be a big part of the job at DoorDash.

Practice behavioral interview questions in our interview question database.

Below are some sample questions you can expect:

Product Values

This final 30-minute session focuses on behavioral and culture fit questions that link back to DoorDash values, so make sure to read up on DoorDash’s mission and values ahead of time.

Prepare to share specific examples of your past successes as a PM and how those experiences make you a good fit for DoorDash. DoorDash particularly looks for candidates who:

  • Have a growth mindset
  • Are always trying to improve
  • Have a bias for action
  • Can move quickly, even in ambiguous situations

How to prepare

Product values questions at DoorDash are typically behavioral-style interview questions. Some questions might include asking about your career goals and why you want to work at DoorDash.

Below are some sample questions you can expect:

Tips and Strategies

  • Get familiar with DoorDash’s mission and values. Then incorporate them into your answers as much as possible. DoorDash takes pride in its award-winning workplace committed to equity and diversity. Keep an eye on its blog to familiarize yourself with what it’s like to work there. It also looks for candidates who embody its mission of “connecting people with possibilities.” Making connections between how your product solutions positively impact a diverse population of dashers, consumers and merchants will make you stand out. Don’t be shy in showing your interest in and enthusiasm for DoorDash’s mission.
  • Use frameworks and logic when answering questions, but don’t be too robotic. Frameworks help you stay organized and on track during an interview, but they also run the risk of sounding inauthentic and overly formulaic. Remember that your interviewers want to get a sense of who you are and how you would approach the job at DoorDash.
  • Don’t be afraid to pitch “crazy” product ideas or solutions. Remember, interviewers are more interested in your thought process rather than the end product. Ideas that may seem “crazy” show that you can think creatively and come up with innovative solutions.
  • Share your experience and insight based on a similar feature you’ve worked on before. Don’t save stories about your experience only for behavioral questions—they can also be linked to product ideas and solutions. Leveling is usually judged by the scope and impact of your previous experience, how you managed ambiguity, and your ability to lead and influence cross-functional teams.

Additional Resources

Learn everything you need to ace your Product Manager interviews.

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