Microsoft Behavioral Interview Questions

Review this list of 65 Microsoft behavioral interview questions and answers verified by hiring managers and candidates.
  • Microsoft logoAsked at Microsoft 
    +82

    "My approach to dealing with difficult stakeholders has always been: Engage - Directly engage with the stakeholder, meet or chat Listen - Listen to what they have to say, patiently. Understand - Understand their POV, even if it is impossible at some times Ask - Ask clarifying questions. Why? When? What? Engage again - Keep them in the loop until there is closure For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"

    Jane D. - "My approach to dealing with difficult stakeholders has always been: Engage - Directly engage with the stakeholder, meet or chat Listen - Listen to what they have to say, patiently. Understand - Understand their POV, even if it is impossible at some times Ask - Ask clarifying questions. Why? When? What? Engage again - Keep them in the loop until there is closure For example, we were in the final stages of a very important, strategic project for our organization. I was leading th"See full answer

    Product Manager
    Behavioral
    +8 more
  • Microsoft logoAsked at Microsoft 
    Video answer for 'Tell me about a time you made a mistake.'
    +87

    "Let me tell you about a time where a website I managed suddenly showed slow performance and the mistake on our side was it was unnoticed until a user reported the issue to management. As a PM for that project, I took full responsibility of the situation and worked with the engineering team to quickly resolve it. This mistake taught me the importance of focusing and monitoring non functional requirements as well in addition to new feature development /adoption where I was mostly spending my time"

    Sreenisha S. - "Let me tell you about a time where a website I managed suddenly showed slow performance and the mistake on our side was it was unnoticed until a user reported the issue to management. As a PM for that project, I took full responsibility of the situation and worked with the engineering team to quickly resolve it. This mistake taught me the importance of focusing and monitoring non functional requirements as well in addition to new feature development /adoption where I was mostly spending my time"See full answer

    Software Engineer
    Behavioral
    +6 more
  • Microsoft logoAsked at Microsoft 
    +27

    "We had a huge launch on September 1st of this year where we completely redesigned our application from the grounds up and also migrated to a new platform (React.JS). This project took us 8 months and the launch was a huge deal for the team. Unfortunately the launch wasn't as smooth as we expected and despite doing multiple rounds of QA, some major issues cropped up in the core part of the app right after launch and our client was quite upset since it was disrupting their day-to-day workflow. "

    Aabid S. - "We had a huge launch on September 1st of this year where we completely redesigned our application from the grounds up and also migrated to a new platform (React.JS). This project took us 8 months and the launch was a huge deal for the team. Unfortunately the launch wasn't as smooth as we expected and despite doing multiple rounds of QA, some major issues cropped up in the core part of the app right after launch and our client was quite upset since it was disrupting their day-to-day workflow. "See full answer

    Technical Program Manager
    Behavioral
    +7 more
  • Microsoft logoAsked at Microsoft 
    Video answer for 'Tell me about a time when you solved a complex problem and how you went about it.'
    +11

    "I work at a startup that makes software for Law Enforcement and the FBI. Our product analyzes calls being made by prison inmates and "listens" for predictors of violence and criminal behavior. Our clients are some of the top state prisons in the country. Recently one of the largest states in the country decided to evaluate our product for their prison system. I demo'd the product to the officers and they seemed to like everything. During the presentation they asked us if the product was ADA com"

    Aabid S. - "I work at a startup that makes software for Law Enforcement and the FBI. Our product analyzes calls being made by prison inmates and "listens" for predictors of violence and criminal behavior. Our clients are some of the top state prisons in the country. Recently one of the largest states in the country decided to evaluate our product for their prison system. I demo'd the product to the officers and they seemed to like everything. During the presentation they asked us if the product was ADA com"See full answer

    Product Manager
    Behavioral
    +5 more
  • Microsoft logoAsked at Microsoft 
    Video answer for 'Tell me about yourself.'
    +112

    "As you know, this is the most important question for any interview. Here is a structure I like to follow, Start with 'I'm currently a SDE/PM/TPM etc with XYZ company.... ' Mention how you got into PM/TPM/SDE field (explaining your journey) Mention 1 or 2 accomplishments Mention what you do outside work (blogging, volunteer etc) Share why are you looking for a new role Ask the interviewer if they have any questions or will like to dive deep into any of your experience"

    Bipin R. - "As you know, this is the most important question for any interview. Here is a structure I like to follow, Start with 'I'm currently a SDE/PM/TPM etc with XYZ company.... ' Mention how you got into PM/TPM/SDE field (explaining your journey) Mention 1 or 2 accomplishments Mention what you do outside work (blogging, volunteer etc) Share why are you looking for a new role Ask the interviewer if they have any questions or will like to dive deep into any of your experience"See full answer

    Software Engineer
    Behavioral
    +9 more
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  • +4

    "Around mid-2023, I was tasked with investigating the feasibility of selling access to our site to third-party vendors who wanted to use bots to automate processes for their clients. Some initial work had been done on this but it was very high-level and very little data or analysis had actually been done. When I was tasked with this the idea was to sell access to a special header that would allow vendors to by-pass our F5 Shape implementation, a bot defense tool. From a business and security pers"

    John F. - "Around mid-2023, I was tasked with investigating the feasibility of selling access to our site to third-party vendors who wanted to use bots to automate processes for their clients. Some initial work had been done on this but it was very high-level and very little data or analysis had actually been done. When I was tasked with this the idea was to sell access to a special header that would allow vendors to by-pass our F5 Shape implementation, a bot defense tool. From a business and security pers"See full answer

    Product Manager
    Behavioral
  • Microsoft logoAsked at Microsoft 
    +1

    "For any project based questions, it is important to structure your response clearly, showcasing your thought process, technical skills, problem-solving abilities, and how your work added value. Besides the STAR method, you can also use this kind of framework: 1. Start by selecting a relevant project (related to the role) Give the project background and what specific problem it solved. 2. Align the project's objective and your role Be specific about your role: were you the le"

    Malay K. - "For any project based questions, it is important to structure your response clearly, showcasing your thought process, technical skills, problem-solving abilities, and how your work added value. Besides the STAR method, you can also use this kind of framework: 1. Start by selecting a relevant project (related to the role) Give the project background and what specific problem it solved. 2. Align the project's objective and your role Be specific about your role: were you the le"See full answer

    Software Engineer
    Behavioral
    +5 more
  • Microsoft logoAsked at Microsoft 

    "Request inputs/feedback on my response below with regards to this question and ways to improve and if it looks apt for this question. As a TPM at xxx, I was responsible for delivering a feature that would provide prescription (medications) alternatives to users in the Prescription Shopping Consumer Experience App. The project had a tight deadline as it was something that our account management team promised to a client who wanted it for their employees. My goal was to ensure smooth development"

    Pavani B. - "Request inputs/feedback on my response below with regards to this question and ways to improve and if it looks apt for this question. As a TPM at xxx, I was responsible for delivering a feature that would provide prescription (medications) alternatives to users in the Prescription Shopping Consumer Experience App. The project had a tight deadline as it was something that our account management team promised to a client who wanted it for their employees. My goal was to ensure smooth development"See full answer

    Product Manager
    Behavioral
    +1 more
  • Microsoft logoAsked at Microsoft 
    Video answer for 'Describe a time when your project failed.'
    +6

    "I feel this is more about "Describe a time when I failed or struggled" rather than "Project Failure"."

    Anjali V. - "I feel this is more about "Describe a time when I failed or struggled" rather than "Project Failure"."See full answer

    Product Manager
    Behavioral
    +1 more
  • +1

    "Evaluate how much the issue affects the sprint goal and timeline. If it blocks the main goal, it needs to be prioritized. Discuss the issue with the team. Analyze the root cause of the issue. Is it because of unclear requirements or a design flaw? You may need to re-prioritize tasks. If the issue is serious enough to delay or change the sprint goal, communicate the updates to stakeholders and manage their expectations. Keep an eye on the solution’s progress and adjust your plans a"

    Hamzeh J. - "Evaluate how much the issue affects the sprint goal and timeline. If it blocks the main goal, it needs to be prioritized. Discuss the issue with the team. Analyze the root cause of the issue. Is it because of unclear requirements or a design flaw? You may need to re-prioritize tasks. If the issue is serious enough to delay or change the sprint goal, communicate the updates to stakeholders and manage their expectations. Keep an eye on the solution’s progress and adjust your plans a"See full answer

    Technical Program Manager
    Behavioral
    +1 more
  • Microsoft logoAsked at Microsoft 
    +8

    "I will divide my answer in 2 parts: Process I use for managing risks in any Project I will explain a real life situation where a Risk occurred and how I managed it Process for Risk Management can be broken down into 3 parts: Risk Identification: Risk identification is a team effort and is an ongoing process that happens throughout the Project. Technical Risks are usually identified during design/build/testing stage. I maintain a Risk register document to capture all the risks identified"

    Saket S. - "I will divide my answer in 2 parts: Process I use for managing risks in any Project I will explain a real life situation where a Risk occurred and how I managed it Process for Risk Management can be broken down into 3 parts: Risk Identification: Risk identification is a team effort and is an ongoing process that happens throughout the Project. Technical Risks are usually identified during design/build/testing stage. I maintain a Risk register document to capture all the risks identified"See full answer

    Technical Program Manager
    Behavioral
    +3 more
  • Microsoft logoAsked at Microsoft 
    +1

    "A good answer is describing an experience where you either proposed something that was selected after discussion or an alternate approach was taken, or you disagreed with a decision and argued for something else, either successfully or not. A good answer would be you had cogent arguments, the decision went another way for some reason, and you then fully backed the decision (agree to disagree is another way of stating it). You did not take it personally and you fully committed to the deci"

    Mrinalini R. - "A good answer is describing an experience where you either proposed something that was selected after discussion or an alternate approach was taken, or you disagreed with a decision and argued for something else, either successfully or not. A good answer would be you had cogent arguments, the decision went another way for some reason, and you then fully backed the decision (agree to disagree is another way of stating it). You did not take it personally and you fully committed to the deci"See full answer

    Product Marketing Manager
    Behavioral
    +3 more
  • Microsoft logoAsked at Microsoft 
    +2

    "Always assume good intentions on the part of both parties when resolving conflicts. Then proceed with a STAR example."

    Abhinav M. - "Always assume good intentions on the part of both parties when resolving conflicts. Then proceed with a STAR example."See full answer

    Software Engineer
    Behavioral
    +2 more
  • Microsoft logoAsked at Microsoft 

    "Situation: While in the middle of a migration project, which required rewrite of services of my product into a cloud infra., we needed to configure our rules management services onto cloud as per legacy platform. The data extract of all the rules from legacy platform in a csv file needed heavy formatting to be usable for configuration of the new service. My entire engineering capacity was allocated on other prioritized ongoing feature migration and I had no bandwidth left in the ongoing spri"

    Geetesh T. - "Situation: While in the middle of a migration project, which required rewrite of services of my product into a cloud infra., we needed to configure our rules management services onto cloud as per legacy platform. The data extract of all the rules from legacy platform in a csv file needed heavy formatting to be usable for configuration of the new service. My entire engineering capacity was allocated on other prioritized ongoing feature migration and I had no bandwidth left in the ongoing spri"See full answer

    Customer Success Manager
    Behavioral
  • Microsoft logoAsked at Microsoft 
    +1

    "Situation - A time I dealt with conflict while on a team was while I was working at Shopify on physical and digital gift card refund point of sale solutions. The situation was that we were dealing with complex technical constraints including not changing particular UI components behavior to act as they should be intended. On the refund screen, the existing design was using a toggle on the same screen to bring up a modal for gift card selection to either select digital or physical options. Thi"

    Ben G. - "Situation - A time I dealt with conflict while on a team was while I was working at Shopify on physical and digital gift card refund point of sale solutions. The situation was that we were dealing with complex technical constraints including not changing particular UI components behavior to act as they should be intended. On the refund screen, the existing design was using a toggle on the same screen to bring up a modal for gift card selection to either select digital or physical options. Thi"See full answer

    Product Designer
    Behavioral
    +2 more
  • Microsoft logoAsked at Microsoft 

    "Currently, I do a lot of data analysis using Azure Databricks and PowerBI. In Databricks, I write some basic SQL queries to retrieve the data and then pull that data into PowerBI for analysis. While this is sufficient, I believe there is room to make this skill set stronger. One way that I mitigate this currently is to maintain a strong relationship with our data analytics team. Whenever I have issues massaging or querying the data, I will reach out to one of those team members to help me get to"

    John F. - "Currently, I do a lot of data analysis using Azure Databricks and PowerBI. In Databricks, I write some basic SQL queries to retrieve the data and then pull that data into PowerBI for analysis. While this is sufficient, I believe there is room to make this skill set stronger. One way that I mitigate this currently is to maintain a strong relationship with our data analytics team. Whenever I have issues massaging or querying the data, I will reach out to one of those team members to help me get to"See full answer

    Product Manager
    Behavioral
  • Microsoft logoAsked at Microsoft 

    "I once had to change a decision i had previously made when I got stakeholder feedback that seemed to contradict what was already designed or already even built - such as the way a page was architected or the designs or colors used on a page. I had a justification for all decisions made, but sometimes the stakeholder feedback brings a perspective, such as a part of the user experience, that I had not thought of before. So I then went back to the original design or product and made an adjustment o"

    Sarah K. - "I once had to change a decision i had previously made when I got stakeholder feedback that seemed to contradict what was already designed or already even built - such as the way a page was architected or the designs or colors used on a page. I had a justification for all decisions made, but sometimes the stakeholder feedback brings a perspective, such as a part of the user experience, that I had not thought of before. So I then went back to the original design or product and made an adjustment o"See full answer

    Solutions Architect
    Behavioral
  • +2

    "Referring to https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/23/15-strategies-for-balancing-competing-stakeholder-priorities/?sh=7c82aa68262f Understand the conflicting priorities and align it with the goal/ objectives and the company mission. Start with the Least Common Denominator between the conflicting priorities to come to a commonality and start from there to objectively approach the next imp priority Always keep communication on and be transparent with 'equality' an"

    Pramod V. - "Referring to https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/23/15-strategies-for-balancing-competing-stakeholder-priorities/?sh=7c82aa68262f Understand the conflicting priorities and align it with the goal/ objectives and the company mission. Start with the Least Common Denominator between the conflicting priorities to come to a commonality and start from there to objectively approach the next imp priority Always keep communication on and be transparent with 'equality' an"See full answer

    Product Manager
    Behavioral
    +3 more
  • +9

    "I will have a discussion with him regarding why he disagrees with my solution. I will try to present him a plan about my solution. why I think its the best approach and take his feedback. I will try to analyze his approach and find the best in both approach. Will try to discuss with him and come up with an approach which is agreeable to both parties. The idea is refining the solution and approach instead of personally taking the disagreement. I will make sure that we are attacking the problem"

    Shanavas M. - "I will have a discussion with him regarding why he disagrees with my solution. I will try to present him a plan about my solution. why I think its the best approach and take his feedback. I will try to analyze his approach and find the best in both approach. Will try to discuss with him and come up with an approach which is agreeable to both parties. The idea is refining the solution and approach instead of personally taking the disagreement. I will make sure that we are attacking the problem"See full answer

    Behavioral
  • Microsoft logoAsked at Microsoft 
    +4

    "For self achievement, The product manager builds useful products for users and makes the world better. For the team, The product manager can work with the team, and leverage the team resources to make things happen, which is more impactful. For the company, Pm are usually problem solvers, help companies to solve problems and grow better "

    Shen W. - "For self achievement, The product manager builds useful products for users and makes the world better. For the team, The product manager can work with the team, and leverage the team resources to make things happen, which is more impactful. For the company, Pm are usually problem solvers, help companies to solve problems and grow better "See full answer

    Product Manager
    Behavioral
Showing 1-20 of 65