Zendesk Interview Questions

Review this list of 5 Zendesk interview questions and answers verified by hiring managers and candidates.
  • Zendesk logoAsked at Zendesk 
    Video answer for 'How would you improve Google Drive?'

    "User Persona Individual heavy Users Casual users Enterprise Users Occasional Users I would like to think more about the Enterprise users, because they are the power users and the maximum revenue of the Google may come up with the enterprise solutions. It is my hypothesis that despite of improvement of the Google drive, common individual users are highly unlikely to use the premium version of the G Suite User Journey of the person using Google Drive Want to work on the new document"

    Anonymous Muskox - "User Persona Individual heavy Users Casual users Enterprise Users Occasional Users I would like to think more about the Enterprise users, because they are the power users and the maximum revenue of the Google may come up with the enterprise solutions. It is my hypothesis that despite of improvement of the Google drive, common individual users are highly unlikely to use the premium version of the G Suite User Journey of the person using Google Drive Want to work on the new document"See full answer

    Product Manager
    Product Design
  • Zendesk logoAsked at Zendesk 
    +1

    "\>> Amazon Mission & Strategy \>> Where does Amazon Prime fit into Amazon’s mission? \>> Analyze Amazon’s positioning thru \Porter’s 5 forces \ \>> Available Options \\Amazon Mission & Strategy\\ \>> Vision // To be everything store \>> Jeff Bezos // Your margin is my opportunity \\Amazon Prime\\ \>> Loyalty program to help increase customer loyalty // CLTV \>> Fuels Bezos philosophy of \“your margin is my opportunity”\ \>> Amazon Services\: E-Commerce, OTT, Mus"

    Sourabh M. - "\>> Amazon Mission & Strategy \>> Where does Amazon Prime fit into Amazon’s mission? \>> Analyze Amazon’s positioning thru \Porter’s 5 forces \ \>> Available Options \\Amazon Mission & Strategy\\ \>> Vision // To be everything store \>> Jeff Bezos // Your margin is my opportunity \\Amazon Prime\\ \>> Loyalty program to help increase customer loyalty // CLTV \>> Fuels Bezos philosophy of \“your margin is my opportunity”\ \>> Amazon Services\: E-Commerce, OTT, Mus"See full answer

    Product Manager
    Product Strategy
  • Zendesk logoAsked at Zendesk 
    +1

    "Continuous learning is a core value of mine; I want to positively impact others starting from the people around me. That means, supporting my coworkers, a team, and an organization that is committed to thoughtfully solving and resolving others pain points. As long as design is able to open these opportunities for me, I plan to continue walking this path with the end goal of seeing how this attitude can blossom, influence, and compound at scale."

    BC - "Continuous learning is a core value of mine; I want to positively impact others starting from the people around me. That means, supporting my coworkers, a team, and an organization that is committed to thoughtfully solving and resolving others pain points. As long as design is able to open these opportunities for me, I plan to continue walking this path with the end goal of seeing how this attitude can blossom, influence, and compound at scale."See full answer

    Account Manager
    Behavioral
  • BizOps & Strategy
    Behavioral
    +1 more
  • "Understand the problem: Chipotle is a chain, located across the US. It's in every major city Make Assumptions I'm assuming in each state there's approx 5 Chipotle restaurants. So in total across US there is 5 * 50 = 250 Chipotle's Let's calculate the sales revenue for a whole year. Create an equation Total Yearly Revenue = # of people going to Chipotle X* *frequency X cost of a meal Break down the problem \# of people going to Chipotle There's about 300M in the US. Out of 300M I'll a"

    Danyal R. - "Understand the problem: Chipotle is a chain, located across the US. It's in every major city Make Assumptions I'm assuming in each state there's approx 5 Chipotle restaurants. So in total across US there is 5 * 50 = 250 Chipotle's Let's calculate the sales revenue for a whole year. Create an equation Total Yearly Revenue = # of people going to Chipotle X* *frequency X cost of a meal Break down the problem \# of people going to Chipotle There's about 300M in the US. Out of 300M I'll a"See full answer

    Estimation
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