"Ask clarifying questions
1/ Are there any business changes to be aware of?
2/ Youtube Premium already exists so I am guessing we are not revisiting changing the prices just restarting the process from scratch
3/ Pricing for a specific market? North America, Asia, somewhere else?
To tackle this I would break down the problem into a few steps,
What is Google's mission and how Youtube premium fits into that
Google's mission is to organize information and make it accessible to all
You"
Glados - "Ask clarifying questions
1/ Are there any business changes to be aware of?
2/ Youtube Premium already exists so I am guessing we are not revisiting changing the prices just restarting the process from scratch
3/ Pricing for a specific market? North America, Asia, somewhere else?
To tackle this I would break down the problem into a few steps,
What is Google's mission and how Youtube premium fits into that
Google's mission is to organize information and make it accessible to all
You"See full answer
"As a PM i received a feedback from my program manager on my style of verbal communication. It is about me speaking faster when i wanted to get away with a topic that i wasn't confident (may be not backed up with data, or still in process of getting detailed insight of a problem etc.). Whereas when I'm confident I tend to speak slowly or more assertively that made people to follow easily.
I welcomed that feedback so from then on when I'm not confident in a topic I became more assertive to let pe"
Rajesh V. - "As a PM i received a feedback from my program manager on my style of verbal communication. It is about me speaking faster when i wanted to get away with a topic that i wasn't confident (may be not backed up with data, or still in process of getting detailed insight of a problem etc.). Whereas when I'm confident I tend to speak slowly or more assertively that made people to follow easily.
I welcomed that feedback so from then on when I'm not confident in a topic I became more assertive to let pe"See full answer
"Clarification questions:
What do you mean by online furniture-selling market?
Why would google want to do it?
Why does google want to do it now?
Where does google want to launch it?
Let me make the assumptions answering above questions:
It is like google flights, say we call it google furnitures, where it organizes, curates furniture information to the users and then refers to the seller website instead of selling furniture directly to the consumer like amazon, walmart, way"
Bimal M. - "Clarification questions:
What do you mean by online furniture-selling market?
Why would google want to do it?
Why does google want to do it now?
Where does google want to launch it?
Let me make the assumptions answering above questions:
It is like google flights, say we call it google furnitures, where it organizes, curates furniture information to the users and then refers to the seller website instead of selling furniture directly to the consumer like amazon, walmart, way"See full answer
"Clarify:
Map means -> coordinates
Places -> any location visitable by humans
software/hardware? -> up to you
unmapped by anyone or in Gmaps? -> not in Gmaps
Goal: to widen coverage
constraints -> none
market - US
Time to market -> 3-6 months
Why
Aligns with Google mission
Drive more engagement
Users
Company
Users who drop locations
Big City dwellers
Country side areas
Remote areas with limited internet
End users
Advertisers
Prioritise: siz"
Utkarsh G. - "Clarify:
Map means -> coordinates
Places -> any location visitable by humans
software/hardware? -> up to you
unmapped by anyone or in Gmaps? -> not in Gmaps
Goal: to widen coverage
constraints -> none
market - US
Time to market -> 3-6 months
Why
Aligns with Google mission
Drive more engagement
Users
Company
Users who drop locations
Big City dwellers
Country side areas
Remote areas with limited internet
End users
Advertisers
Prioritise: siz"See full answer
Product Manager
Product Design
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"CQ:
What's the goal - we are just exploring
Any specific timeline we are targeting - NA
Why specifically podcast - its a growing area and can help engage the customers
Any specific geography to be kept on mind - You tell
Approach:
Understand Netflix’s landscape
Understand more about the Podcast space via Porter’s 5 Forces framework
Decide mode of entry
Tradeoffs & Risk
Netflix’s landscape;
Product - OTT player
Who uses - kids, adults
When do they use – leisure"
Anonymous Newt - "CQ:
What's the goal - we are just exploring
Any specific timeline we are targeting - NA
Why specifically podcast - its a growing area and can help engage the customers
Any specific geography to be kept on mind - You tell
Approach:
Understand Netflix’s landscape
Understand more about the Podcast space via Porter’s 5 Forces framework
Decide mode of entry
Tradeoffs & Risk
Netflix’s landscape;
Product - OTT player
Who uses - kids, adults
When do they use – leisure"See full answer
"Clarifying question:
AOV/USER it means that the total price paid by a user in a certain period should be more than what it is now ?
Is the average taken on a daily/ weekly/monthly basis ? I would presume it to be a monthly basis , as it helps us a defined period of time to analyse user beharviour and track number of orders. Daily wont be succesfull mertric , as ocassionally only a user may order multiple times in a day , also weekly is also a viable metric but that wont help us to analyse"
Sdn D. - "Clarifying question:
AOV/USER it means that the total price paid by a user in a certain period should be more than what it is now ?
Is the average taken on a daily/ weekly/monthly basis ? I would presume it to be a monthly basis , as it helps us a defined period of time to analyse user beharviour and track number of orders. Daily wont be succesfull mertric , as ocassionally only a user may order multiple times in a day , also weekly is also a viable metric but that wont help us to analyse"See full answer
"Context - I joined a large public-facing service as a PM midway through its development.
Situation - Due to the SOPs of the company the team already had a metrics framework. That included your standard DAUs, Retention and Acquisition Metrics
Concern -
As SOP metrics were publicly accepted, the team did not internalise what success actually means to the product they are developing, as the actual value was not being encapsulated in the framework
This was evident in the show and tells as the"
Umang S. - "Context - I joined a large public-facing service as a PM midway through its development.
Situation - Due to the SOPs of the company the team already had a metrics framework. That included your standard DAUs, Retention and Acquisition Metrics
Concern -
As SOP metrics were publicly accepted, the team did not internalise what success actually means to the product they are developing, as the actual value was not being encapsulated in the framework
This was evident in the show and tells as the"See full answer
"To determine whether we should introduce a new ads placement on the Uber homepage, I will use the following framework:
Clarifying Questions
Mission and Goals
User Journey and Pain Points
A/B Testing Plan
Decision-Making Criteria
1. Clarifying Questions
To ensure I fully understand the problem, I would ask:
What type of ads are we considering? For example, are they full-screen ads, banner ads, or native ads integrated into the feed? --> Take your"
Shrey H. - "To determine whether we should introduce a new ads placement on the Uber homepage, I will use the following framework:
Clarifying Questions
Mission and Goals
User Journey and Pain Points
A/B Testing Plan
Decision-Making Criteria
1. Clarifying Questions
To ensure I fully understand the problem, I would ask:
What type of ads are we considering? For example, are they full-screen ads, banner ads, or native ads integrated into the feed? --> Take your"See full answer
"Clarifying Questions:
Do we want to target a particular geography or location or should it be done globally? Assume global
Is there any particular platform and device we are targeting (App/web) or should it be cross platforms? Cross platforms
Can I think about it as Product led solutions or do you want to consider marketing alternatives as well? Let's start with Product led solutions & later if time permits, we can touch on the marketing side as well
Are there any constra"
Hashmina H. - "Clarifying Questions:
Do we want to target a particular geography or location or should it be done globally? Assume global
Is there any particular platform and device we are targeting (App/web) or should it be cross platforms? Cross platforms
Can I think about it as Product led solutions or do you want to consider marketing alternatives as well? Let's start with Product led solutions & later if time permits, we can touch on the marketing side as well
Are there any constra"See full answer
"User Need Not Being Met by the Market: Instant, Seamless Cross-Border Refunds
Identifying the Gap- One major gap in the digital payments industry is the lack of instant, seamless cross-border refunds for consumers. Currently, international refunds take days or even weeks due to exchange rate fluctuations, banking delays, and compliance checks. This creates frustration for users, especially in e-commerce, where consumers expect instant refunds like they receive for domestic transactions.
Pain Poi"
Ani T. - "User Need Not Being Met by the Market: Instant, Seamless Cross-Border Refunds
Identifying the Gap- One major gap in the digital payments industry is the lack of instant, seamless cross-border refunds for consumers. Currently, international refunds take days or even weeks due to exchange rate fluctuations, banking delays, and compliance checks. This creates frustration for users, especially in e-commerce, where consumers expect instant refunds like they receive for domestic transactions.
Pain Poi"See full answer
"If I could only talk to one customer of my product, I will pick that customer who was earlier a loyal user of my product but now engaging less or have left the product recently.
As a PM, two most important metrics that show that your product is worthy for your users are retention & monetisation. If I am seeing a Loyal user not engaging any more with my platform, it shows that either that user has found 10X better substitute to satisfy the same need or that user is not liking my platform any mor"
Krishan K. - "If I could only talk to one customer of my product, I will pick that customer who was earlier a loyal user of my product but now engaging less or have left the product recently.
As a PM, two most important metrics that show that your product is worthy for your users are retention & monetisation. If I am seeing a Loyal user not engaging any more with my platform, it shows that either that user has found 10X better substitute to satisfy the same need or that user is not liking my platform any mor"See full answer
"Clarification: workplace is a communication messaging tool for employee to send and receive messages.
Why:
meta's mission
current landscape
market trends
meta's unique value
strength & weakness
Workplace Mission: build a communication tool for employees to better collaborate and engage with each other
Goal: focus on engagement, not revenue
Product ecosystem:
Meta
Company sourcing department
IT department
User:
sender/receiver
#of people log in
#of people"
Mark H. - "Clarification: workplace is a communication messaging tool for employee to send and receive messages.
Why:
meta's mission
current landscape
market trends
meta's unique value
strength & weakness
Workplace Mission: build a communication tool for employees to better collaborate and engage with each other
Goal: focus on engagement, not revenue
Product ecosystem:
Meta
Company sourcing department
IT department
User:
sender/receiver
#of people log in
#of people"See full answer
"I believe these are the traits of a great PM. I see PM to be somone who is a great manager of customer problems and for that he/she has to be:
Be an expert at the one domain and know the customer of the product in that domain and curate experiences for them better than the competition.
Be persuasive - Get things done by convincing rather than commanding.
Learn how great products are by being an engineer.
Be a fearless leader by championing teams ideas all the way to the management la"
Siddharth P. - "I believe these are the traits of a great PM. I see PM to be somone who is a great manager of customer problems and for that he/she has to be:
Be an expert at the one domain and know the customer of the product in that domain and curate experiences for them better than the competition.
Be persuasive - Get things done by convincing rather than commanding.
Learn how great products are by being an engineer.
Be a fearless leader by championing teams ideas all the way to the management la"See full answer
"First I'd like to clarify the definition of reactions and confirm that it's same as what exists today.
Definition: Reactions provides users the ability to provide richer expression beyond 'like'
Business goal: Since this is a mature product, the business goal is to improve user engagement
Product goal: Bring people closer together by letting people provide more accurate sentiment to the community based on the content
Personas: 1. Content creator 2. user using reactions
**Li"
P R. - "First I'd like to clarify the definition of reactions and confirm that it's same as what exists today.
Definition: Reactions provides users the ability to provide richer expression beyond 'like'
Business goal: Since this is a mature product, the business goal is to improve user engagement
Product goal: Bring people closer together by letting people provide more accurate sentiment to the community based on the content
Personas: 1. Content creator 2. user using reactions
**Li"See full answer
"Click- through rate (CTR) should not be analyzed in isolation. Combining it with watch time, bounce rate, and retention metrics ensures a comprehensive understanding of user engagement and content effectiveness.
Hypothetically, addressing the 10% CTR decline on Netflix
Understand & Identify where the CTR drop is:
Compare CTR trends over the past few weeks / months / years to identify if this a seasonal fluctuations or a major issue.
Is the 10% drop a platform-wide issue or specific to a"
Nagasowjanya V. - "Click- through rate (CTR) should not be analyzed in isolation. Combining it with watch time, bounce rate, and retention metrics ensures a comprehensive understanding of user engagement and content effectiveness.
Hypothetically, addressing the 10% CTR decline on Netflix
Understand & Identify where the CTR drop is:
Compare CTR trends over the past few weeks / months / years to identify if this a seasonal fluctuations or a major issue.
Is the 10% drop a platform-wide issue or specific to a"See full answer
"At RTI while working on content-based recommender system on our ecommerce site, we received request from one of our distributor clients to make the system not only suggest products based on their purchasing history but also exclusively push higher priced items, regardless of their actual needs or demand patterns, it was challenging situation because it contradicted the primary purpose of our system, which was value based, patient centric product recommendations.
To understand in this situation i"
Vihari K. - "At RTI while working on content-based recommender system on our ecommerce site, we received request from one of our distributor clients to make the system not only suggest products based on their purchasing history but also exclusively push higher priced items, regardless of their actual needs or demand patterns, it was challenging situation because it contradicted the primary purpose of our system, which was value based, patient centric product recommendations.
To understand in this situation i"See full answer
"I would like to speak loud to narrow the scope of this question so I can be effective in identifying a solution to the problem on hand. Hope that is OK.
You mentioned, “Re-design the airport experience”. Is there a goal for this re-design exercise? Some top goals that come to my mind are the following. Please guide me so I can set it and we can proceed from there.
“Increase the number of passengers who travel to and from this airport”
“Improve customer satisfaction”
**“Get in"
Tara J. - "I would like to speak loud to narrow the scope of this question so I can be effective in identifying a solution to the problem on hand. Hope that is OK.
You mentioned, “Re-design the airport experience”. Is there a goal for this re-design exercise? Some top goals that come to my mind are the following. Please guide me so I can set it and we can proceed from there.
“Increase the number of passengers who travel to and from this airport”
“Improve customer satisfaction”
**“Get in"See full answer
"What is Meta Quest, Horizon world VR game? Horizons worlds is a platform that lets creators build worlds where real people can come and interact. This could be a gaming world, a socializing world, a marketplace, immersive experience, etc.
Why would people want to use Horizon worlds: Because it isn’t possible to always visit all places in person
I know that Meta has been encouraging creators at this time because the Horizon’s worlds needs a lot of worlds for it to be interesting for customers
Cus"
Sandhya P. - "What is Meta Quest, Horizon world VR game? Horizons worlds is a platform that lets creators build worlds where real people can come and interact. This could be a gaming world, a socializing world, a marketplace, immersive experience, etc.
Why would people want to use Horizon worlds: Because it isn’t possible to always visit all places in person
I know that Meta has been encouraging creators at this time because the Horizon’s worlds needs a lot of worlds for it to be interesting for customers
Cus"See full answer