"This is coming from an Amazon manager who are taught to PIP people out. The first part he said is completely opposite with Amazon. They just pull people randomly into the room and put them either on dev list or PIP. This is unfortunately true for all of Amazon."
Vikas T. - "This is coming from an Amazon manager who are taught to PIP people out. The first part he said is completely opposite with Amazon. They just pull people randomly into the room and put them either on dev list or PIP. This is unfortunately true for all of Amazon."See full answer
"I was owning a very ambitious company-wide project of standardizing and modernizing the UI and UX of the platform. It was in development for a few years and eventually turned out to be a failure for the product. I term this as my biggest failure as a product manager.
So I worked for a company which had a suite of products. Each product had a different UX and UI. This resulted in nonuniformity across the suite and caused usability issues for our suite users. The idea was to have a standard exper"
Zafeer R. - "I was owning a very ambitious company-wide project of standardizing and modernizing the UI and UX of the platform. It was in development for a few years and eventually turned out to be a failure for the product. I term this as my biggest failure as a product manager.
So I worked for a company which had a suite of products. Each product had a different UX and UI. This resulted in nonuniformity across the suite and caused usability issues for our suite users. The idea was to have a standard exper"See full answer
"Couple of Clarification Questions to be asked are:
Aim of the physical product
Retention/Encourage Loyalty
Attract new customers
Collect customer Data outside of the Airbnb ecosystem for better advertising and customer focus
User Base of Airbnb
Solotravellers - traveling to new places for exploring/solo travel
Business Travelers - Lot of business Travelers who own small/medium businesses and book their own travel can choose airbnb
Family gr"
Manas M. - "Couple of Clarification Questions to be asked are:
Aim of the physical product
Retention/Encourage Loyalty
Attract new customers
Collect customer Data outside of the Airbnb ecosystem for better advertising and customer focus
User Base of Airbnb
Solotravellers - traveling to new places for exploring/solo travel
Business Travelers - Lot of business Travelers who own small/medium businesses and book their own travel can choose airbnb
Family gr"See full answer
Product Manager
Product Design
🧠 Want an expert answer to a question? Saving questions lets us know what content to make next.
"C : Okay. So I would want to start with knowing what is the product for which we have to build a recommendation system.
I : This is a photo sharing product.
C : Okay. So is this something on the lines of Instagram?
I : Yes
C : Okay. And are we a new product co or we have some current product built already?
I : You can assume yourself.
C : Okay. Is there any demography or country we are targeting?
I : No, this is a global product
C : Okay. So, the biggest goal of any product recommendation system"
Kartikeya N. - "C : Okay. So I would want to start with knowing what is the product for which we have to build a recommendation system.
I : This is a photo sharing product.
C : Okay. So is this something on the lines of Instagram?
I : Yes
C : Okay. And are we a new product co or we have some current product built already?
I : You can assume yourself.
C : Okay. Is there any demography or country we are targeting?
I : No, this is a global product
C : Okay. So, the biggest goal of any product recommendation system"See full answer
"There are way more learning opportunities for us here if we acknowledge that this was not a good example and provide tips on how to improve the answer. All the answers here are superficial and it is clear that the interviewee was unprepared.
.
The mention of quote "a wise man told me..." (instead of getting to his own personal points) and some lack of confidence with the metrics portion are red flags.
.
For more concrete example, it is hard to believe that no one wants to fix the slow build proc"
Danny - "There are way more learning opportunities for us here if we acknowledge that this was not a good example and provide tips on how to improve the answer. All the answers here are superficial and it is clear that the interviewee was unprepared.
.
The mention of quote "a wise man told me..." (instead of getting to his own personal points) and some lack of confidence with the metrics portion are red flags.
.
For more concrete example, it is hard to believe that no one wants to fix the slow build proc"See full answer
"Step 1: Clarifying the Problem Scope
We will focus on designing the leaderboard for Dream11 with these assumptions:
Registered teams: 100,000 users are actively participating and ranked.
Real-time updates: Leaderboard updates frequently as players accumulate points based on live sports events.
Multiple leagues: Each user can participate in different leagues, so we will need to maintain a separate leaderboard for each league.
Query efficiency: Users frequently"
Ramendra S. - "Step 1: Clarifying the Problem Scope
We will focus on designing the leaderboard for Dream11 with these assumptions:
Registered teams: 100,000 users are actively participating and ranked.
Real-time updates: Leaderboard updates frequently as players accumulate points based on live sports events.
Multiple leagues: Each user can participate in different leagues, so we will need to maintain a separate leaderboard for each league.
Query efficiency: Users frequently"See full answer
"!! FEEDBACK WELCOME !!
Clarify question
By art we mean visual art, e.g. paintings? - Yes
Is this a solution to create art on Instagram or to showcase existing art on Instagram? - Create art
Why build this, Engagement or Acquisition? - Engagement
Reframe: We want to increase Instagram engagement through creation and sharing of art with followers.
Talking about the space
The Internet has over time continuously reduced barriers to creative expression. From blogging to Twitter,"
Apurv K. - "!! FEEDBACK WELCOME !!
Clarify question
By art we mean visual art, e.g. paintings? - Yes
Is this a solution to create art on Instagram or to showcase existing art on Instagram? - Create art
Why build this, Engagement or Acquisition? - Engagement
Reframe: We want to increase Instagram engagement through creation and sharing of art with followers.
Talking about the space
The Internet has over time continuously reduced barriers to creative expression. From blogging to Twitter,"See full answer
"Weak point: suggested something that YouTube Music already does- offering the service free to Premium members. Rebounded by saying the lack of user awareness is a pain point and how it can be mitigated- by frequent check-ins by way of notifications and emails
Strong point: discussed overall strategies of global expansion, marketing and innovation with pros and cons for each approach. Settled on discussing an innovation piece combining ranked recommendation of YouTube music as well as personaliz"
Jazmia H. - "Weak point: suggested something that YouTube Music already does- offering the service free to Premium members. Rebounded by saying the lack of user awareness is a pain point and how it can be mitigated- by frequent check-ins by way of notifications and emails
Strong point: discussed overall strategies of global expansion, marketing and innovation with pros and cons for each approach. Settled on discussing an innovation piece combining ranked recommendation of YouTube music as well as personaliz"See full answer
"Clarifying questions:
What is user frustration/ Define user frustration?
Was this qualitative feedback, or some reviews on playstore or support that we saw recently or some drop in metrics or increase in churn, or overall churn that we are addressing?
Let's assume frustration leads to users quitting the app and hence an increase in churn. This churn also indicates that users leaving the app after trying out a particular feature and not doing the core action of seeing the route from point A to p"
Ankita K. - "Clarifying questions:
What is user frustration/ Define user frustration?
Was this qualitative feedback, or some reviews on playstore or support that we saw recently or some drop in metrics or increase in churn, or overall churn that we are addressing?
Let's assume frustration leads to users quitting the app and hence an increase in churn. This churn also indicates that users leaving the app after trying out a particular feature and not doing the core action of seeing the route from point A to p"See full answer
"First, I want to understand why Airbnb is considering expanding into the restaurant space. Is the goal more user engagement, or unlock new monetization paths, or make the travel journey more memorable by connecting people with food?
Next, I want to define what success would look like for this expansion. That could mean high guest engagement or a boost in revenue.
Third, I will look at things like the volume of Airbnb travelers to the region, how big the dining market is, who the local competitor"
Ravindra R. - "First, I want to understand why Airbnb is considering expanding into the restaurant space. Is the goal more user engagement, or unlock new monetization paths, or make the travel journey more memorable by connecting people with food?
Next, I want to define what success would look like for this expansion. That could mean high guest engagement or a boost in revenue.
Third, I will look at things like the volume of Airbnb travelers to the region, how big the dining market is, who the local competitor"See full answer
"Best practices for prioritizing customer service requests
Prioritizing support requests is a key part of creating a customer journey optimized for maximum revenue. If you want to start using a ticket prioritization process that will boost both customer satisfaction and your bottom line, we've got nine proven best practices below:
Respond to your most loyal customers first
Tag repeat customers as high-priority tickets
Automate simple requests wherever possible
Mark tickets with urg"
Hayatu H. - "Best practices for prioritizing customer service requests
Prioritizing support requests is a key part of creating a customer journey optimized for maximum revenue. If you want to start using a ticket prioritization process that will boost both customer satisfaction and your bottom line, we've got nine proven best practices below:
Respond to your most loyal customers first
Tag repeat customers as high-priority tickets
Automate simple requests wherever possible
Mark tickets with urg"See full answer
"Clarifying question to make sure that I'm analyzing the right feature - is this the notification bell that is in the Facebook app and site? (assume Yes) Tapping on it opens a drop-down that captures items and activities that the user should be aware of? (Yes) Ok, I believe I'm clear on which feature you're referring to.
My approach:
Customer problem and value proposition
Meta's mission and north star metric
Customer journey and notification bell use case
Success metrics on value del"
Anonymous Sparrow - "Clarifying question to make sure that I'm analyzing the right feature - is this the notification bell that is in the Facebook app and site? (assume Yes) Tapping on it opens a drop-down that captures items and activities that the user should be aware of? (Yes) Ok, I believe I'm clear on which feature you're referring to.
My approach:
Customer problem and value proposition
Meta's mission and north star metric
Customer journey and notification bell use case
Success metrics on value del"See full answer
"Addressed the duality of the feature - each user is a consumer and provider
Addressed pain points such as cleaning, security
"
Adi S. - "Addressed the duality of the feature - each user is a consumer and provider
Addressed pain points such as cleaning, security
"See full answer
"@Jacob, your videos are really good and helpful.
I want to know about the tool, you use for explaining the design in the videos."
anush - "@Jacob, your videos are really good and helpful.
I want to know about the tool, you use for explaining the design in the videos."See full answer
"Assumptions:
Platform: iOS/Android and Web Application
Service Type: Renting Bicycles (hourly, daily, weekly), possibility of buying or selling
Geography: Focusing on Asian markets, e.g., India, where bicycles are a popular mode of transportation
Role: Product Manager at Microsoft
Objective: Design an app focusing on customer engagement and new customer acquisition
Setting the Stage: Why a Renting Business?
Market Potential: In Asian markets, a si"
Nagendra S. - "Assumptions:
Platform: iOS/Android and Web Application
Service Type: Renting Bicycles (hourly, daily, weekly), possibility of buying or selling
Geography: Focusing on Asian markets, e.g., India, where bicycles are a popular mode of transportation
Role: Product Manager at Microsoft
Objective: Design an app focusing on customer engagement and new customer acquisition
Setting the Stage: Why a Renting Business?
Market Potential: In Asian markets, a si"See full answer