Interview Questions

Kay T. - "How I would approach this question: Understand the goal of the customer service platform: What is the main business goal of this company and how is the customer service platform serving the company goals? For this question, I'm assuming the user journey is that customers come to the customer service platform when they run into issues. Thus, ultimately the customer service platform is feeding into the top line business metric of customer retention. Do customers keep"See full answer

Patrick B. - "Clarify what the business goals of Spotify is Depending on the stage, some companies care more about revenue growth, some about user growth and in rarer cases, about profit margins. In the case of Spotify, the company is still in growth stage so I will make some assumptions that user growth is the most important, followed by monetization. Plus, margin is relatively fixed due to the contracts with recording labels Recently, Spotify has invested heavily in podcast with goa"See full answer

Urvashi G. - "YT threats →. Let's define threat - activities that reduce actual or growth rate for user base / watch time / $ User - what impacts user base, users’ watch time (why would users not use YT anymore?) Competition - all apps that compete for users' time spent on digital entertainment (VOD, social media apps like tiktok, vMVPDs) Safety, trust, privacy, digital well being No relevant content Distribution - platform bans, distribution deals falling through (eg smart TVs)"See full answer

Balaji G. - "This is the answer I have prepared. Please let me know your comments and how I can improve the answer. I have worked on many process improvement initiatives and projects. I want to share an initiative that I led and delivered while at my previous employer. It had a great impact on over 60 programs and projects across teams in six different countries. Analysts and program managers used to generate a monthly program performance report that deals with all aspects, including schedule, risks, costs"See full answer

Kartikeya N. - "C : Okay. So I would want to start with knowing what is the product for which we have to build a recommendation system. I : This is a photo sharing product. C : Okay. So is this something on the lines of Instagram? I : Yes C : Okay. And are we a new product co or we have some current product built already? I : You can assume yourself. C : Okay. Is there any demography or country we are targeting? I : No, this is a global product C : Okay. So, the biggest goal of any product recommendation system"See full answer

R S. - "My main task was to improve our recommendation system. I worked closely with the business and data teams to understand how recommendations were made in the past. After discussions, I found out that the system had fixed recommendations and didn't consider customer preferences. Our goal was to identify potential customers better, boost conversion rates with personalized recommendations, and increase cross-selling of products. After analyzing a lot of data, we focused on customers with accounts an"See full answer

Debajyoti B. - "First Clarify whether this is for FB general account or business account Why is removing the profile pic being considered in the first place? Declining conversion rates? TTV(signup to post creation) is perceived as too high wrt competing apps? Meta is considering a single signup for all its apps(FB, Insta, WA) & is looking to optimize the same? Do we have any supporting data for this? user feedback? Next Look at current FB signup flow(assuming these are the steps since its be"See full answer

Patrick B. - "Clarifying How does autoplay work? I presume it's how it's done today (no audio, start playing once the video is scrolled to be completely in the user's screen) Desktop or mobile? Which market is this? Users in US / Western Europe vs developing markets have different behaviors Goals & Metrics FB's mission is to help people build deeper connections. As a news feed PM, the goal is to make sure FB news feed is valuable to the users by being a great way to keep in touch with"See full answer

Vivek S. - "Candidate [Clarifying Question 1] - Does success metric needs to be discussed across any particular stage of user life cycle - Growth , Engagement or Monetisation ? Interviewer - Let's focus on overall health metrics of the product. Candidate[Clarifying Question 2] : Does the metrics needs to be presented as an update to CXO in quarterly meetings or monthly meetings or it needs to be presented internally to product / marketing team for detailed analysis ? Interviewer - Let's sa"See full answer

Anchal V. - "understand the top priorities and rank each feature based on value and effort criteria. Scope: emphasize on clarity and risk assessment of the features. In tough deadlines what is must within the feature. highlight the tradeoff early based on the above two"See full answer

Ankit M. - "Me: I would first like to ask a few clarifying questions : Is this tipping issue confined to specific regions? Is this a new problem, or has it always been present? Does this issue affect all types of rides offered by Lyft? Is there a correlation between driver ratings and the likelihood of being tipped? Interviewer: The problem is widespread across all regions where Lyft operates. It's not new but has been consistent over time. The lower tipping rate is uniform across all ride types, i"See full answer

Anonymous I. - "Great question, first some clarifying questions: I assume that we're talking about meta disrupting the travel industry? Or generally When we say travel industry, this could include modes of transportation, scheduling transportation, what to do when you're there etc.? Are we focused on business travel? Leisure travel? I'm going to assume for the sake of scoping down that we're going to be focused on Leisure travel because business does not have as much pain, and on the flip-side o"See full answer

Million D. - "Machine learning software engineer interviews at Google are really challenging. The questions are difficult, specific to Google, and they cover a wide range of topics."See full answer

Karthik T. - "Our application has millions of users and significant load on file upload feature. Situation : In our legacy application we had a particular page which was accepting file uploads and it had the legacy way of selecting file uploads and page would redirect you to the next page or show an error message on failure. Task : I had regular calls with the customer who had reported issue multiple times on this application area. In my calls my I also understood that client was expecting some inno"See full answer

Saket S. - "I will divide my answer in 2 parts: Process I use for managing risks in any Project I will explain a real life situation where a Risk occurred and how I managed it Process for Risk Management can be broken down into 3 parts: Risk Identification: Risk identification is a team effort and is an ongoing process that happens throughout the Project. Technical Risks are usually identified during design/build/testing stage. I maintain a Risk register document to capture all the risks identified"See full answer

Gokul S. - "A gas station is a place to refuel our cars to a set amount, pay for it, and get out. What do we mean by great - do we want to revamp the experience of a gas station? Yes. Who are we? Let's say we are one of the big oil dealerships in the US. OK, so we are looking at building this in the US? Yes. Is this for a specific type of gas station - for trucks, normal cars, or other special vehicles? Assume it's for normal cars. We are a big oil dealership and we want to revamp our gas stations."See full answer